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One Call Claims Reviews

4.8 Rating 12,088 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,088 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

TW3 was amazing. There was no rushing through the procedure. Everything was explained clearly step by step. All in all, very good service.
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Posted 3 months ago
Toni (TW3) was extremely helpful, friendly and professional. She explained everything in a way that I understood and clearly explained the next steps. She is an asset you your company
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Posted 3 months ago
MH3 was courteous and helpful throughout. Very good experience once got past the annoying message/ select option recordings.
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Posted 3 months ago
got a reply that i was happy with from your agent whom was very good at helping me with the problem i had thanks
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Posted 3 months ago
Sm1 was very professional and friendly throughout the phone call. Sm 1 is an assett to your company.
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Posted 3 months ago
Quick service and helpful customer service representative
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Posted 3 months ago
BS1 was understanding and thorough - if the repair is as smooth as BS1's service, then it will be great
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Posted 3 months ago
MH7 - Spoke with Milly to report a vehicle theft. She was most helpful and polite and answered all my queries.
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Posted 3 months ago
Very efficient
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Posted 3 months ago
TW6 was very friendly and was happy to answer my questions. Thank you.
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Posted 3 months ago
I was happy to hear from One Call Claims. TW6 was very informative. I was happy with my claim too now I can move forward and get myself some transport.
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Posted 3 months ago
I was happy to hear from One Call Claims. TW6 was very informative. I was happy with my claim too now I can move forward and get myself some transport.
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Posted 3 months ago
As usual very helpful, friendly staff...MB5 was great, thank you :-)
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Posted 3 months ago
Having recently had repair work completed on my vehicle my sound system wasn't working properly...jm2 advised me of how to proceed,finding the appropriate contact details,so thankyou.
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Posted 3 months ago
Very good service and very helpful
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Posted 3 months ago
Ben was very clear about my options and how the valuation was worked out - I had a lot of questions and they were answered calmly and clearly thank you.
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Posted 3 months ago
SE2 explained the situation perfectly. Thank you.
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Posted 3 months ago
Matt was a absolute Star could not fault anything, thank you so much for your help I really appreciate it. Well done MJ2
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Posted 3 months ago
Dk3 who dealt with my claim was very good however found the process very repetitive dealing with a third party company first then being transferred Despite raising a claim was left for days due to only a notification being raised and having to call back up myself When process did finally get going it was easy and clear to follow
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Posted 3 months ago
Taking to Stephen today very helpful and polite
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,088 reviews