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One Call Claims Reviews

4.8 Rating 12,091 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,091 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Helpful polite great customer service from SA7 Stephen
Helpful Report
Posted 3 months ago
Lovely call handler (NZ1) who helped me through the whole process after someone hit my car whilst stationary. Thank you for being so caring and answering my questions.
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Posted 3 months ago
MP4 was very helpful. The first to explain everything clearly to me. Very professional and polite.
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Posted 3 months ago
Quick, efficient, and friendly service at a stressful time.
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Posted 3 months ago
MP5 was very helpful and reassuring that I do not have to worry about the letters sent to me from the third party s solicitor
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Posted 3 months ago
Extremely professional assistance via operative KG4
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Posted 3 months ago
TS6 - spoke to Tommy, such a lovely helpful gentleman!!! An asset to his team! Made the process super simple and showed compassion and empathy
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Posted 3 months ago
CH3 my claims handler today was extremely helpful made dealing with my claims so much easier such a very well mannered young man
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Posted 3 months ago
Spoke to CB3 who was very helpful with arranging getting my car back to me after repairs.
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Posted 3 months ago
Very helpful guy think he's name was Jay. Went through everything thoroughly answering all my questions. Nothing was to much bother to find out for me. Very professional and certainly knew his job.
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Posted 3 months ago
SA3 was very helpful and professional.
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Posted 3 months ago
I found the service by RT4 very good and understanding. I wasn’t so happy with the waiting of over 15 minutes to gain access to agent and then being cut off
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Posted 3 months ago
Jorden was friendly and patient, clearly explained why he needed to go over questions, so he had an accurate account of the accident.
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Posted 3 months ago
SM1 thank you for your hard work
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Posted 3 months ago
Great service from Peter and MH7
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Posted 3 months ago
Great service from staff member DT3
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Posted 3 months ago
excellent service from DD5 explainded in detail from start to finish .
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Posted 3 months ago
Very helpful
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Posted 3 months ago
I found TG2 very helpful, and handled my booking in for repair with patience,and a sense of humour which was nice
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Posted 3 months ago
One call have been helpful and sorted everything out for me and have been very helpful and efficient I can't thank them enough Sue and Paul
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,091 reviews