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One Call Claims Reviews

4.8 Rating 12,093 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 12,093 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

Very helpful customer service from AC3
Helpful Report
Posted 3 months ago
TW3 Handled my call, was very understanding, polite and professional. For a concerning time she was very reassuring.
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Posted 3 months ago
Friendly and efficient service from DK3 - thank you!
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Posted 3 months ago
No information for two weeks . Completely left in the dark as to what was happening with my car.
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Posted 3 months ago
CA4, was very helpful and competent in assisting me with what was needed, thank you.
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Posted 3 months ago
Very good service from RT4
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Posted 3 months ago
Very good service and good contacts. S A 7 was helpful answers we're good.
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Posted 3 months ago
Person dealing with claim was very helpful.
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Posted 3 months ago
Very helpful and knowledgeable.Many thanks
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Posted 3 months ago
I thought SM1 was extremely helpful and professional. She explained the whole procedure extremely clearly.
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Posted 3 months ago
Very professional and helpful throughout the call
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Posted 3 months ago
Really happy explained everything clearly well done😀 TG2
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Posted 3 months ago
TW3 Toni, I found her to be very pleasant, helpful and answered all my questions
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Posted 3 months ago
Chat line answered immediately..sometimes using chat one has to wait for ages for response. Marc was really good All questions answered and I was put at ease
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Posted 3 months ago
SM1 was incredibly helpful and polite. Thank you. x
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Posted 3 months ago
Really helpful during my claim process, and all discussions between us were courteous and calm, requirements and evidence of the crash and vehicles involved were explained clearly and in a helpful manner. HC3 or maybe Jak as he was called and the first part of the call from a courteous and understanding female was very reassuring.
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Posted 3 months ago
Spot on staff today !
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Posted 3 months ago
I spoke with LC3 this morning. Very professional, helpful and courteous.
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Posted 3 months ago
Gentleman I spoke to this morning very helpful - sorted my query quickly and efficiently. His reference TW6 - many thanks
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Posted 3 months ago
Very helpful, polite & through service
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Posted 3 months ago
One Call Claims is rated 4.8 based on 12,093 reviews