“I enquired today regarding my insurance from,One Protect and the representative JH7 was helping me on my Chat. The representative was excellent and worked very hard to fix my insurance policy. I highly recommend this company as the rep JH7 supported my request with professional ability. When I asked for assistance JH7 meets the high standards I expected. JH7 was straight forward and easy to understand and fixed my enquiry within mins. 🫡”
“The chat started very quickly
Ei1 helped me immensely. She talked me through the add ons that I didn't realise I asked for. I cancelled some of them and she is refunding me the ones I don't need.
She is very polite and very helpful. Hopefully if I need a chat again I hope I get Ei1 to chat to”
“BG3 helped me actually resolve my simple issue after trying many times to just change my address and conflicting advice on how to do this and being cut off from the chat”
“RW2 Answered my query very quickly and was very straightforward. Looking after a baby, I didn’t have the patience to look through the policy for my answer.”
“Thank you so much to JH7 - He was extremely helpful, being thorough in his answers, setting my mind at ease with the query that I had regarding domestic and business insurance. I've been driving for nearly 30 years and I wish all customer service operatives were and friendly and helpful as JH7 - JH7 is a credit to One Protect! Thank you!”
