“Ei1 - brilliant service, very precise. I was really impressed. The live chat worked very well and all down to the operator. The operator knew exactly what to ask and how to go about finding the answers. Well done.”
“I had a admin error, completely my fault, logged into the policy portal with in seconds was talking to a representative via the live chat function. My error was corrected, did have to pay a little due to my policy being amended and a small admin fee, was all over in about 10 mins from loading the policy portal. The representative was very professional their tag or identifier is RW2”
“I contacted you through online chat regarding my new car insurance policy. RW2 was very quick in responding with the details of my payment schedule. I am very impressed with how quickly my query was dealt with. This gives me peace of mind if I need to contact you again.Will definitely recommend your company to friends and family.”
“Josh (JA1) is excellent and guided me through my issue to a successful result first time. Great quote, excellent policy and nice people (especially Josh). I couldn't ask for more!”
“Had a problem with my insurance but it was quickly rectified on the live chat with agent KL6. Thank you very much for sorting it out for me. Much appreciated.”