Pets In Peace Reviews

Name: Pets In Peace
Rating: 4.87

4.9 Rating 597 Reviews

97 %

of reviewers recommend Pets In Peace

Company Reviews

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Phone:

0738014518

Email:

jenn@petsinpeace.com.au

Location:

Unit 5, 22-24 Babdoyle Street, Loganholme
4129

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Pets In Peace 5 star review on 11th June 2025

Lynda Campbell & Georgia Walkerden

Pets In Peace 1 star review on 6th February 2024

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very compassionate in our family’s most difficult time. I have no doubt you took care of our Loved one as much as you took care of us and I thank you so much for that.”

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Posted 3 years ago

“Kind, understanding and did exactly what they said they’d do. Nice caring people”

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Posted 3 years ago

“The lady showed love, kindness and understanding when delivering home our beloved pet”

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Posted 3 years ago

“The pets in peace staff were very friendly and helpful and sympathetic to my needs at one of the hardest times in my life”

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Posted 3 years ago

“What a wonderful service. All of the staff have been great - so kind and caring. It was such a comfort to have help at this difficult time when I really wasn't up to anything. I particularly appreciated the extra time taken just to talk - through all stages of the process. Thank you for making such a difficult time that little bit easier.”

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Posted 3 years ago

“They did such an amazing job. I can't put into words how wonderful they were.”

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Posted 3 years ago

“We have used Pets in Peace on multiple occasions. On each occasion their professionalism and compassion just shines through. They truly embrace the importance of a special farewell for a much loved member of the family.”

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Posted 3 years ago

“Very professional company which provided a compassionate service during a tough time in our lives.”

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Posted 3 years ago

“Was so happy with your service and the lady who delivered Layla home was very caring as I could hardly speak 😞🥰”

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Posted 3 years ago

“They called to let me know they had our pet in their care, went through all the details of cremation with me, anything I wasn't sure about they explained in detail. Delivered our pet to us at the agreed time.”

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Posted 3 years ago

“You guys were awesome from that first phone call I had to make Thank you so much I appreciate everything you guys do”

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Posted 3 years ago

“This company treated us and our furry friend with the upmost respect care and kindness during our time”

Pets In Peace 5 star review on 1st November 2021

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Posted 3 years ago

“What was and still is a difficult time in our lives, the process of having the love of our life taken care of after death and returned to us helped so much. We were 100% satisfied with the help and support, would not change a thing. Thank you so much.”

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Posted 3 years ago

“Thank you to all at Pets in Peace for make this difficult time a little less stress free. We really.do appreciate it.”

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Posted 3 years ago

“Very respectful thank you”

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Posted 3 years ago

“Of course, a tremendously difficult time for us. Handled in a caring way and made as "easy as possible". I must point out, however, that "marketing" the company with a shopping bag (do you really expect me to use this EVER?) with the name is, in my opinion, tasteless and was VERY upsetting to me as I received my dog's ashes. My background is heading marketing at Warner Bros in the US and I know the value of it; however, this item is NOT the item that should represent spreading your name when the recipient is in a most vulnerable emotional position. I would suggest finding a more appropriate way to "get your name out". I started sobbing and directed my housemate to take it to the bin immediately as I did not want to reminded of what I had just gone through. Looking through this questionnaire - do you REALLY want to know if "the item was damaged"? POOR question for what we are talking about.”

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Posted 3 years ago

“Service of cremation itself was what it advertises and can't be faulted however the communication from the company to the customers is extremely lacking and impersonal. After an initial phone call and being sent to a website there was no customer service at all. I even had to call myself three days after submitting the email forms for follow-up and even then the follow-up was just asking me to pay. There was also no confirmation of when Nix would get dropped off at our house besides the one mention of it in the one call, again that I had to make to the company as noone followed up with me after I submitted the Web form Subsequently we were not home when your employee came. Having zero communication from the company besides an initial call and a impersonal website that treats a pet like any other object just ordered off the net. It makes it feel like the company is about the $$ only. Follow-up calls cost very little and mean alot to a person and a confirmation email or follow-up email costs even less.”

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Posted 3 years ago

“Thank you for your lovely attendance to our Winnie.”

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Posted 3 years ago

“Very good on arranging cremation.”

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Posted 3 years ago

“Having to say goodbye to our dog of 10 years Murphy, was a very difficult thing to have to do. Murphy had been a huge part of our family for such a long time and we couldn't just walk away and leave him after we had to put him to sleep. Pets in Peace picked him (and his favourite toy) up from the Vets and then returned Murphy's ashes to our family. The service and support from Martin was great. He was really professional and easy to deal with.”

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Posted 3 years ago

Pets In Peace is rated 4.9 based on 597 reviews