Petworld.ie Reviews

Name: Petworld.ie
Address: Unit 6, Letterkenny Retail Park, Letterkenny, Donegal
Rating: 4.75

4.8 Rating 969 Reviews

94 %

of reviewers recommend Petworld.ie

4.8

Based on 969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Petworld.ie 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Good prices and fast delivery when stuff ordered”

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Posted 1 year ago

“The staff were so helpful to me and answered my questions about what was best as a new budgie owner”

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Posted 1 year ago

“The best pet shop in Ireland! Petworld has everything my furry friend needs and the staff are always very helpful and friendly.”

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Posted 1 year ago

“Excellent customer service from Petworld. Fast and efficient . Thank you”

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Posted 1 year ago

“Amazing shop woth great customer service also delivery next day that's what we want 😀”

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Posted 1 year ago

“Easy to use website, good prices and prompt delivery”

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Posted 1 year ago

“I have ordered dog food from Pet World for several years. The orders have always arrived in a very prompt manner, usually within 2 days. Where there were any issues with my order, I receive an immediate phone call. I have recently signed up for the planned delivery service, and I am delighted with this, as I no longer have to remember to place an order, while being able to edit the delivery schedule at anytime. Any queries I have made to Pet World have been dealt with in a very friendly and efficient manner by their excellent staff”

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Posted 1 year ago

“Great advice, knowledgeable and a lovely store. All you need in one place.”

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Posted 1 year ago

“Great service and quality products”

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Posted 1 year ago

“I was pleased with the delivery, but not with what I got. The photo in the advert showed 3 different sized bottles of ArthriAid, all with pump dispensers. The one I bought didn't have one. I did complain, but was met with 'that's how they come'. I replied that I wanted the pump as I, as well as my dog have difficulties with arthritis and a pump dispenser is far more convenient. I asked what could they suggest. No reply whatsoever. Poor customer service.”

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Posted 1 year ago

Hi Lesley As explained on the phone, the 2 smaller size bottles come with pump dispensers and the 1 litre size has an ordinary lid, we have updated the product description on the website to state this and make it clearer. We had suggested to use one of the smaller sized bottles and decant from the larger ones as required. I hope you accept my apologies for not replying to your second email. Kind regards Bronagh

Posted 1 year ago

“Great value and quick service. Saves petrol and love the door to door deluvery.”

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Posted 1 year ago

“Love petworld very quick efficient delivery service highly recommended”

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Posted 1 year ago

“We love pet world … great value plenty of options and great delivery service…. We always shop here”

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Posted 1 year ago

“I ordered and received my order next day, fantastic website, they have everything you would need for your pet!...I will definitely use them again.”

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Posted 1 year ago

“Some items I ordered were out of stock. They contacted me by phone and we agreed some suitable replacements. The service was very friendly, professional and efficient. Well done!”

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Posted 1 year ago

“Placed order and delivered within 2 days”

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Posted 1 year ago

“I found the items I was looking for in Petworld having searched loads of different shops/websites.”

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Posted 1 year ago

“Competitive price and fast delivery!”

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Posted 1 year ago

“Quick delivery and good quality products , price and a lot options for different pets”

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Posted 1 year ago

“Fantastic for online delivery quick kept informed and product was exactly as expected. Will be ordering again soon.👍”

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Posted 1 year ago

Petworld.ie is rated 4.8 based on 969 reviews