Pinnacle Surveyors Reviews

Name: Pinnacle Surveyors
Address: Profile House, Stores Road, Derby, City of Derby
Rating: 4.57

4.6 Rating 209 Reviews

90 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

Metrics

Info

4.6

Based on 209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan came to complete the survey on our house, he was professional, friendly and very helpful in talking through the process. He valued the house fairly and sent the report back to us very quickly. I would highly recommend Pinnacle Surveyors.”

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Posted 1 year ago

“The surveyor was really nice and followed up the survey with a phone call which I appreciated.”

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Posted 1 year ago

“Pinnacle surveyors did a recent survey of my property. Booking the appointment was easy. The surveyor was friendly and explained everything to me as it was carried out. I received the valuation very promptly. Five stars from me and would definitely use again”

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Posted 1 year ago

“Approachable, clearly explained the survey and responsive. Thank you!”

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Posted 1 year ago

“I am very pleased with the service from Pinnacle Surveyors. They were very professional, polite and on time, and I received a call following the survey to sum up the survey and give me space to ask any questions. Excellent customer service.”

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Posted 1 year ago

“Quite helpful when l spoke on the phone. Overall great service.”

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Posted 1 year ago

“Great service and the person who did the survey for us even followed up with a detailed call and was even offering another call if I had further questions later on. It was all done really well with lots of details.”

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Posted 1 year ago

“Amazing service! Pinnacle turned things around for me very quickly! I was left in a pickle after another company gave me a below than average service. Spoke to Judith on the phone ahead of my appointment, she was very sympathetic and helped to turn things around for me very quickly The surveyor who came out to my property was also not 'weird' which helped my customer experience”

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Posted 1 year ago

“Available quickly, and excellent service provided. Report provided within timeframe but did need prompting to provide this - however very quick response following email to chase this up.”

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Posted 1 year ago

“Very impressed with Pinnacle, they where very quick and they did a very good. I will use them again in the future.”

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Posted 1 year ago

“Really straightforward process, clear communication and pleasure deal with. Would recommend to anyone.”

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Posted 1 year ago

“The survey carried out was as expected, thanks very much!”

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Posted 1 year ago

“Great experience, received report back within 24h. Would definitely recommend”

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Posted 1 year ago

“I was really impressed with your service. We received a phone call pre the survey too see if we had a specific requirements or checks we wished to be carried out and then also a follow up call the day after receiving the report back. The report was full of information which has been really helpful to us. I’d definitely recommend pinnacle surveyors to any friends or family wanting surveys done. Thank you very much”

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Posted 1 year ago

“Overall has been a okay experience. Not being able to choose an appointment time was very frustrating in trying to plan my time. Not to mention, not receiving any communication in confirming the appointment time.”

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Posted 1 year ago

“Detailed report and excellent service”

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Posted 1 year ago

“I was very happy with Kuda Murinda who surveyed my house. He called me beforehand to let me know he was running a little late because of the traffic. He was polite and very professional and efficient. I was also very impressed that I received the valuation very shortly afterwards. Many thanks!”

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Posted 1 year ago

“Quick, easy and informative survey. Very helpful to talk to the surveyor about details after we received the survey report.”