Pinnacle Surveyors Reviews

Name: Pinnacle Surveyors
Address: Profile House, Stores Road, Derby, City of Derby
Rating: 4.67

4.7 Rating 196 Reviews

92 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

Metrics

Info

4.7

Based on 196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

Write Your review

Tell us how Pinnacle Surveyors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended. Clear thorough professional response. Emailed survey and followed up with a phone call to chat through points making sure that I understood. Photos and survey details thorough and clear, good points and what needed addressing. Caring professional approach.”

Helpful Report

Posted 2 weeks ago

“Very rude customer service and didn’t give me a time slot through a text or call, even though they said I would receive this. The surveyor left my back door wide open. Utterly useless and hard to contact. Waste of money.”

Helpful Report

Posted 1 month ago

“Very easy to contact. Surveyors lady was on time. And give us the report next day.will recommend Pinnacle Surveyors.”

Helpful Report

Posted 1 month ago

“Great service, professional and helpful”

Helpful Report

Posted 1 month ago

“Had a very good service and report back from Pinnacle. I have since communicated with the surveyor, by email and phone and he has been exrptremely helpful in detailing in more detail the problems that he had encountered.”

Helpful Report

Posted 2 months ago

“Great service. The surveyor went out promptly to inspect the property as soon as payment was made and thoroughly assessed everything. I then then got the report by email soon after and then a follow up call yo discuss any concerns I had or did noy understand.”

Helpful Report

Posted 2 months ago

“We had a survey carried out by Pinnacle Surveyors in September 2024, we found them very professional, helpful and knowledgeable, after sending the report results to us very helpful with our questions and enquiries, would absolutely recommend using them”

Helpful Report

Posted 2 months ago

“Dan came to complete the survey on our house, he was professional, friendly and very helpful in talking through the process. He valued the house fairly and sent the report back to us very quickly. I would highly recommend Pinnacle Surveyors.”

Helpful Report

Posted 2 months ago

“The surveyor was really nice and followed up the survey with a phone call which I appreciated.”

Helpful Report

Posted 2 months ago

“Pinnacle surveyors did a recent survey of my property. Booking the appointment was easy. The surveyor was friendly and explained everything to me as it was carried out. I received the valuation very promptly. Five stars from me and would definitely use again”

Helpful Report

Posted 2 months ago

“Approachable, clearly explained the survey and responsive. Thank you!”

Helpful Report

Posted 2 months ago

“I am very pleased with the service from Pinnacle Surveyors. They were very professional, polite and on time, and I received a call following the survey to sum up the survey and give me space to ask any questions. Excellent customer service.”

Helpful Report

Posted 2 months ago

“Quite helpful when l spoke on the phone. Overall great service.”

Helpful Report

Posted 2 months ago

“Great service and the person who did the survey for us even followed up with a detailed call and was even offering another call if I had further questions later on. It was all done really well with lots of details.”

Helpful Report

Posted 2 months ago

“Amazing service! Pinnacle turned things around for me very quickly! I was left in a pickle after another company gave me a below than average service. Spoke to Judith on the phone ahead of my appointment, she was very sympathetic and helped to turn things around for me very quickly The surveyor who came out to my property was also not 'weird' which helped my customer experience”

Helpful Report

Posted 2 months ago

“Available quickly, and excellent service provided. Report provided within timeframe but did need prompting to provide this - however very quick response following email to chase this up.”

Helpful Report

Posted 2 months ago

“Very impressed with Pinnacle, they where very quick and they did a very good. I will use them again in the future.”

Helpful Report

Posted 2 months ago

“Really straightforward process, clear communication and pleasure deal with. Would recommend to anyone.”

Helpful Report

Posted 2 months ago

“The survey carried out was as expected, thanks very much!”

Helpful Report

Posted 2 months ago

“Great experience, received report back within 24h. Would definitely recommend”

Helpful Report

Posted 3 months ago

Pinnacle Surveyors is rated 4.7 based on 196 reviews