Pinnacle Surveyors Reviews

Name: Pinnacle Surveyors
Address: Profile House, Stores Road, Derby, City of Derby
Rating: 4.57

4.6 Rating 208 Reviews

90 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

Metrics

Info

4.6

Based on 208 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to transfer a lifetime (equity release) mortgage of £40,000 onto a property Pinnacle surveyed and valued at £265,000. They commented that the bungalow was on a busy main road near a roundabout and this could adversely affect future saleability. The road is a residential road and the roundabout at the bottom is just a mini roundabout connecting to a 'B' road which is normal in any town in the country! This inaccurate statement supplied to my lender led directly to the mortgage transfer not being granted. Pinnacle's inaccuracy has cost me dear.”

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Posted 3 weeks ago

“Their help restored my confidence, and I can’t thank them enough.”

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Posted 1 month ago

“I never expected to encounter such a reliable team — their support turned a stressful situation into one I could finally overcome”

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Posted 1 month ago

“C O V S E C L T D*C 0 Thank you,I really appreciate.”

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Posted 2 months ago

“We are Happy about your service. Thank you”

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Posted 3 months ago

“Terrible experience that double down on errors. Once valuer makes error they will not change it. Risk losing thousands of pounds and stress. Avoid especially if surveyor counts a front room as 7 bedrooms in one 6 bed HMO but doesn't for a like to like property. Result - 1 property cannot be remortgages with lender and thousands lost in fees. Very stressful experience by a stubborn inaccurate valuer.”

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Posted 4 months ago

“Poor bedside manner. Unprofessional attitude and clear absence of understanding or knowledge of urban areas. Would not use again.”

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Posted 5 months ago

“I am so glad to hear from you to make this opportunity to survey at my house thank you so much we will be an exited 👍”

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Posted 7 months ago

“Great service, the price is good and easy to book a valuation. I am happy with the report and the price”

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Posted 7 months ago

“They were doing a survey for the property next to mine. Didn't bother to ring my bell and ask permission just took it upon themselves to walk all over my property”

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Posted 8 months ago

“Very good service from Pinnacle. Excellent communication via text messages about the appointment. I was at work, and they called me 5 minutes before they arrived. A good valuaton Thank You”

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Posted 10 months ago

“Highly recommended. Clear thorough professional response. Emailed survey and followed up with a phone call to chat through points making sure that I understood. Photos and survey details thorough and clear, good points and what needed addressing. Caring professional approach.”

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Posted 11 months ago

“Very rude customer service and didn’t give me a time slot through a text or call, even though they said I would receive this. The surveyor left my back door wide open. Utterly useless and hard to contact. Waste of money.”

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Posted 1 year ago

“Very easy to contact. Surveyors lady was on time. And give us the report next day.will recommend Pinnacle Surveyors.”

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Posted 1 year ago

“Great service, professional and helpful”

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Posted 1 year ago

“Had a very good service and report back from Pinnacle. I have since communicated with the surveyor, by email and phone and he has been exrptremely helpful in detailing in more detail the problems that he had encountered.”

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Posted 1 year ago

“Great service. The surveyor went out promptly to inspect the property as soon as payment was made and thoroughly assessed everything. I then then got the report by email soon after and then a follow up call yo discuss any concerns I had or did noy understand.”

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Posted 1 year ago

“We had a survey carried out by Pinnacle Surveyors in September 2024, we found them very professional, helpful and knowledgeable, after sending the report results to us very helpful with our questions and enquiries, would absolutely recommend using them”

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Posted 1 year ago

“Dan came to complete the survey on our house, he was professional, friendly and very helpful in talking through the process. He valued the house fairly and sent the report back to us very quickly. I would highly recommend Pinnacle Surveyors.”

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Posted 1 year ago

Pinnacle Surveyors is rated 4.6 based on 208 reviews