Pinnacle Surveyors Reviews

Name: Pinnacle Surveyors
Address: Profile House, Stores Road, Derby, City of Derby
Rating: 4.57

4.6 Rating 209 Reviews

90 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

Metrics

Info

4.6

Based on 209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

Write Your review

Tell us how Pinnacle Surveyors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful With after support and explanation of findings Excellent”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of Pinnacle Surveyors. We truly appreciate your kind words and are thrilled to hear that you had a quick and helpful experience with us. Our team takes pride in providing excellent support and ensuring that our clients fully understand our findings. It's wonderful to know that we were able to meet your expectations in this regard. Once again, thank you for choosing Pinnacle Surveyors and for taking the time to share your positive feedback. We look forward to assisting you again in the future.

Posted 1 year ago

“Pinnacle were very professional, efficient and communication was great throughout. The survey was arranged at very short notice.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give Pinnacle Surveyors a 5-star rating. We truly appreciate your kind words and are thrilled to hear that you found our team to be professional, efficient, and great at communication. At Pinnacle, we pride ourselves on delivering exceptional service to our clients, and it is always a pleasure to know that we have succeeded in meeting your expectations. We understand the importance of a prompt response, and we are glad we could arrange the survey at short notice for you. Thank you once again for your support and for choosing Pinnacle Surveyors.

Posted 1 year ago

“Superb service! Can’t say much more, reasonable price and really quick in what we needed”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to rate Pinnacle Surveyors with 5 stars! We truly appreciate your positive feedback. We are thrilled to hear that you found our service superb and that it met your needs, all at a reasonable price. Providing quick and efficient service is our top priority, and we are glad to know that we were able to deliver on that for you. Thank you once again for your kind words and for choosing Pinnacle Surveyors. We look forward to serving you again in the future. Best regards, Pinnacle Surveyors Team

Posted 1 year ago

“Pinnacle offered fantastic service for our recent Level 2 Help to Buy repayment survey. The customer service team were very friendly & accommodating. We had a surveyor visit within a week of first contact & received a one hour visit time slot the night before. Our surveyor visited at 9.30am and we received the completed report the same day. Thank you Pinnacle we wouldn’t hesitate to use your services again & have already recommended you to others.”

Helpful Report

Posted 1 year ago

Thank you so much for giving us a 5-star rating for your recent valuation with Pinnacle Surveyors. We are thrilled to hear that you found our service to be fantastic and that our customer service team was friendly and accommodating. It is always our goal to provide efficient and timely service to our clients, and we are glad that we were able to arrange a surveyor visit within a week of your initial contact. We understand the importance of convenience, which is why we ensured that you received a one-hour visit time slot the night before the visit. We are also delighted to hear that you received the completed report on the same day as the visit. Quick turnaround times are something we strive for, and it is great to know that we met your expectations in this regard. Thank you for your kind words and for recommending our services to others. We truly value your satisfaction and look forward to serving you again. Best regards, Pinnacle Surveyors Management Team

Posted 1 year ago

“Communication was great and our surveyor Colin was very knowledgeable and took the time to take us through the survey in great depth. Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Pinnacle Surveyors! We are thrilled to hear that you had a positive experience with us. Communication is extremely important to us, and we are glad to know that it was great throughout the survey process. We are also proud to have Colin as part of our team. His deep knowledge and dedication to explaining the survey in great depth are what sets us apart. Thank you once again for choosing Pinnacle Surveyors. We truly appreciate your kind words and recommendation.

Posted 1 year ago

“Pinnacle surveyors have been great. They were very through on my homebuyers survey covering all aspects of the property even picking out areas of interest and things to look out for that I wouldn’t have even thought of. Their report was extensive, thorough and easy to understand followed by a phone call afterward to go through any questions I had about the report. Overall very happy with the service they provided. Definitely would recommend.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic 5-star rating and your kind words about Pinnacle Surveyors. We truly appreciate your feedback and are thrilled to hear that you were satisfied with our services. We take great pride in conducting thorough Level 2 Surveys, paying attention to every detail and highlighting areas of interest that may not have crossed your mind. Our goal is to provide an extensive and easily understandable report, ensuring that you are well-informed about the property you are considering. Moreover, we understand that going through the report can raise questions and concerns, which is why we make it a point to follow up with a phone call to address any queries you may have. It's our way of ensuring your complete satisfaction and providing a personalised experience. Thank you once again for your recommendation. Your satisfaction means the world to us, and we look forward to assisting you or anyone you recommend in the future.

Posted 1 year ago

“Pinnacle's surveyor was very professional and polite. It was a very short and smooth process from contacting them to receiving the report. I would recommend their services.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to give Pinnacle Surveyors a 5-star rating! We really appreciate your kind words and feedback. We are thrilled to hear that our surveyor was polite and able to provide you with a professional service. At Pinnacle, we take great pride in delivering smooth and efficient processes from the moment of contact until you receive your report. Your recommendation means a lot to us, and we are grateful to have had the opportunity to serve you. If you ever require our services again or know someone in need, please don't hesitate to reach out. Once again, thank you for your support and trust in Pinnacle Surveyors.

Posted 1 year ago

“Very professional and knowledgeable but also very kind and spoke on a personal level which is always appreciated and respected.”

Helpful Report

Posted 1 year ago

Dear Jamila, Thank you so much for your outstanding 5-star rating of Pinnacle Surveyors. We greatly appreciate your kind words and are thrilled to hear that your experience with us was nothing short of exceptional. We pride ourselves on our professionalism and extensive knowledge in the field, and it is great to know that you found us to be very professional and knowledgeable. Moreover, we make it a point to treat our clients with kindness and establish a personal connection, so we are delighted that our approach resonated with you. Your appreciation and respect mean the world to us, and we can't thank you enough for taking the time to share your positive feedback. We will continue working hard to deliver remarkable service and exceed your expectations in the future. Once again, thank you for choosing Pinnacle Surveyors and for your glowing review. We sincerely appreciate your support. Best regards, Pinnacle Surveyors

Posted 1 year ago

“Pinnacle Surveyors not only undertook our survey quickly they were communicative and helpful on what we could expect at each stage. Dan was very helpful after the survey report came back and answered any questions that we had. I would recommend Pinnacle Surveyors.”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star review of Pinnacle Surveyors! We are thrilled to hear that you found our service not only efficient but also highly communicative and helpful throughout the entire process. Our team strives to exceed our clients' expectations, and we are delighted that we were able to provide you with all the necessary information at each stage of the survey. It's wonderful to hear that Dan was able to assist you even after receiving the survey report and that he promptly addressed all your questions. We truly appreciate your recommendation and the confidence you have placed in us. Thank you again for choosing Pinnacle Surveyors!

Posted 1 year ago

“Really easy and fast service. I was very happy.”

Helpful Report

Posted 1 year ago

Dear Danielle, Thank you so much for taking the time to rate Pinnacle Surveyors with five stars! We greatly appreciate your positive feedback. We're thrilled to hear that you found our service to be really easy and fast. Providing efficient and hassle-free experiences for our customers is always our top priority, and it's wonderful to know that we were able to meet your expectations. Once again, we sincerely appreciate your kind words and the trust you have placed in us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Pinnacle Surveyors

Posted 1 year ago

“We recently had a RICCs valuation to assist us in staircasing a shared ownership property. Our surveyor was on time and soon got about his work. The survey was carried out in the morning and the report was sent mid afternoon.”

Helpful Report

Posted 1 year ago

Dear Richard, Thank you for your fantastic 5-star rating of Pinnacle Surveyors! We are thrilled to hear that you had a positive experience with our team. We also appreciate your feedback on the efficiency of our service. It is our goal to provide timely and comprehensive reports, and we are delighted that you received yours so quickly. Thank you once again for your kind words and for choosing Pinnacle Surveyors. We hope to have the opportunity to serve you again in the future. Best regards, Pinnacle Surveyors

Posted 1 year ago

“Pinnacle Surveyors were friendly and reliable and very quick to complete the job. They were easy to arrange an appointment with no stress or hassle. Would recommend to anyone who needs a house evaluation.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“The service was very good with the surveyor arriving on time and explaining what would happen. The report was very detailed and provided within 48hrs”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“Great service, very efficient”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“We were extremely pleased with the report and very quick.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“EXCELLENT SERVICE, QUICK, EFFICIENT AND ATTENTIVE”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“Very prompt and courteous correspondence. The survey was carried out within days and was comprehensive and well written, included advice about concerning issues - altogether very pleased with the service.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“Very impressed with the service and prompt responses etc. would recommend to others.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“Pinnacle Surveyors remained extremely professional and friendly throughout. We used for a valuation on our help to buy property, we recieved the report the next day which was detailed and clear. The staff members were friendly and approachable and all emails were answered in a timely manner.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

“Sorry I don't write reviews”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 1 year ago

Pinnacle Surveyors is rated 4.6 based on 209 reviews