“Pro Flowers didn’t actually do the flowers. First disappointment. Local florist did. And they looked it. Next disappointment… wanted them delivered in a specific date. They were delivered 6 days before.
Totally unacceptable.
I’m done. I wrote and got no response.
Will not use them again.”
“I was surprised at how long the flowers lasted. In 3 days they started to loose peddles and wilt. Also the size of the display was not what I expected. I didn't believe it was as indicated in the advertisement. Perhaps a more definitive size indicator would be useful in making a selection. My wife liked the colors and the arrangement.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Thank you for bringing this to our attention. A supervisor has reached out to assist. If there's anything we can help you with, please don't hesitate to let us know.
“The flowers I ordered arrived on time however the bouquet delivered was a lot less full than I anticipated based on the pictures on the website. Really disappointing and when I called about it, the only option they provided was a $19 refund when I paid over $70. This is the second time this year I didn’t get what I expected so I will be using another site moving forward. I ordered from Proflowers but the card shows 1800Flowers. Perhaps that’s the issue.”
A supervisor has reached out to you and left a voicemail and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don’t hesitate to contact us—your needs are our priority.
“I have been disappointed in the last several orders. The flowers and bouquets are smaller and of less quality than all my previous orders through the years. I paid for a deluxe option this time, and what arrived appeared to be the basic. It’s a shame since ProFlowers has been my go to for many years, and I am now questioning whether to continue purchasing.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“I’m really disappointed with my recent flower order. First, the delivery was late, I had specifically timed and it completely missed the mark. When the flowers finally arrived, they looked nothing like the ones I ordered online. The arrangement was underwhelming.
For the delay delivery I expected something fresh and beautiful, but instead, it looked rushed. Definitely not worth the money, and unfortunately, it took away from what was supposed to be a meaningful gesture.”
We are so sorry to hear about your experience. We have followed up separately to assist. Please let us know if there's anything else we can help you with.
