Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 921 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 921 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looked at high street prices then checked the web. QD have an excellent website with lots of information. Had no issues ordering the ring and diamond, great choice of both design, quality, size etc and it arrived promptly and well packaged. No hessitation in recommending.”

Helpful Report

Posted 10 years ago

“The team at Quality Diamonds have delivered an exceptional service matched only by the outstanding quality of the craftsmanship. I have recently purchased a diamond and setting for an engagement ring and have been thoroughly impressed not only with the fantastic level of customer service, which outshines that of many high street retailers, but also with the superior quality of the finished product. Throughout this time, Linn, Eric, Paul and San have been tremendously patient with all of my queries, have shared valuable knowledge and have offered an overall customer experience that is second to none. My fiancée is simply over the moon about the ring and I will be sure to recommend Quality Diamonds to anyone wanting top tier quality at outstanding value. Thank you!”

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Posted 10 years ago

“A reliable store and products of the highest quality.”

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Posted 10 years ago

“First Class above and beyond expectation”

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Posted 10 years ago

“Quality diamonds ordered in a diamond I had found on line and made a bespoke ring, any minor changes they made quickly and easily they also were able to meet the tight deadlines I had set. I also purchased the wedding bands from them. I Recommend them and would use them again.”

Helpful Report

Posted 10 years ago

“Excellent ring and a great price. I did a lot of research and settled on QD. A little more communication wouldn't go amiss when spending thousands, and worrying about spending so much on an online shop. Great product though and she said yes!”

Helpful Report

Posted 10 years ago

“Having never bought a diamond before I had obvious reservations about buying one online but the whole process couldn't have gone smoother. Plus the added bonus of spreading the cost interest free over 6 months was great. The company is very professionally ran and you can call them first if you're having any reservations.”

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Posted 10 years ago

“Superb customer service would have no hesitation in recommending this company or its products. Amazing quality and exceptional value for money”

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Posted 10 years ago

“I spent a few weeks looking online for the perfect ring, and it's difficult not being able to see it in person. Quality Diamonds have a great web site and helpful staff that sent a photo of the actual diamond. They also guided me to make the right choice based on what I was looking for and it turned out to be perfect. Super quick turn around time too. I can highly recommend their service and product.”

Helpful Report

Posted 10 years ago

“Linn was great, really friendly and extremely helpful, I wasn't sure what I wanted my wedding ring to be so she ordered a sample for me to try, I love the one I eventually chose, Linn was extremely patient with us. So glad we went to QD and will be spreading the word about the great service you guys provide. Appointments were easy to make and the timescale from when we chose our rings to when we got them was really quick. Thanks for all your help! Melissa and Christian Hill”

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Posted 10 years ago

“A high-quality service that was both friendly and efficient. Eric's advice was extremely helpful and I wouldn't hesitate to recommend in the future.”

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Posted 10 years ago

“I bought a pair of loose diamonds, then subsequently had them made into a pair of earrings, with slightly bespoke elements to the setting. At all times my QD contact Tobias was responsive, friendly, and helpful, including doing his best to meet short timeframes (caused by my disorganisation). The advice he gave on the loose stones was considered, very useful, and much appreciated. The earrings were made, dispatched and arrived in time for Christmas, and the end result is beautiful. Only downside is that the recipient now wants more jewellery to match...”

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Posted 10 years ago

“Very helpful knowledge and excellent customer service from QD, they talked me through everything and the turnaround from appointment to the product was excellent. I had my engagement ring within 5 days from my original appointment. I was reccommended to Quality Diamonds via my brother who has used them on numerous occasions. And I will happy to reccommend you to family and friends. Will also be coming back for future purchases.”

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Posted 10 years ago

“I had both my wife's engagement ring and my wedding band made by Quality Diamonds and was immensely impressed by the service. Quick and both rings were beautiful. Very good price too”

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Posted 10 years ago

“My husband and I have now had three amazing dimond rings designed and custom made to our specific requirements. We would not go anywhere else for our jewellery. Thank you for such an amazing service.”

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Posted 10 years ago

“I spent many many hours choosing the perfect ring for my girlfriend, and the Quality Diamonds website made this process easier with the fantastic layout. Once I received the ring through the post and opened the box for the first time I was blown away by the beauty and perfection of the diamond ring. I took the ring to Tromso in Norway and proposed under the magnificent Northern Lights. The ring could have took its place amongst the brightest stars in the incredible night sky. Perfection all round.”

Helpful Report

Posted 10 years ago

“So easy to deal with. Choosing a diamond is hassle-free and help is always there at the end of a phone. The staff at Quality Diamonds certainly know their stuff and will give good advice when needed. The diamonds are exactly as described, as per your requirements. I've used Quality Diamonds three times now and I won't hesitate to use them again.”

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Posted 10 years ago

“I could not recommend Quality Diamonds enough. The product is very high quality and they delivered on exactly the date advised.”

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Posted 10 years ago

“I recently bought an engagement ring from Quality Diamonds after having tried several other jewellers in the Hatton Garden area. They were far and away the most transparent and helpful outfit that I encountered and my initial impressions were confirmed by the excellent service that I received throughout my transaction with them. I would recommend Quality Diamonds to anyone looking for a special piece of jewellry.”

Helpful Report

Posted 10 years ago

“I was very happy with the whole process. The meeting to view the ring and diamonds was very easy to organise. It was very helpful to compare different diamonds and have their characteristics explained. Once chosen the ring was ready within two weeks as agreed. The finished ring is just as I expected. Hopefully my girlfriend will be as pleased with the ring as I am. I keep looking at it whenever she is out of the house.”

Helpful Report

Posted 10 years ago

Quality Diamonds is rated 5.0 based on 921 reviews