Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.58

4.6 Rating 841 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

347-605-5629

Location:

3 barker avenue, 2nd Floor,
White Plains
10601

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226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful diamond, amazing price, shipping took a little long but I didn’t need it urgently. Will buy again!”

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Posted 7 months ago

“Many options available. Prices are great. Ring was great. Unfortunatly, tariff.”

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Posted 7 months ago

“Olta was very pleasant and helpful.”

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Posted 7 months ago

“Loved the ring. I had to reach out to customer service because I messed up my order and the lady I emailed with was responsive and attentive. My ring arrived a little later than expected but no harm done!”

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Posted 7 months ago

“They walked me through the process and explained everything perfectly, fiance couldn't be happier with the new engagement ring! Would definitely buy from ritani again.”

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Posted 7 months ago

“Where the f is my return label?!?!?!”

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Posted 7 months ago

“The buying process was easy. I met Max to preview my order, he was professional, friendly, and knowledgeable. The ring was stunning. Great product, great service. Can't complain.”

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Posted 7 months ago

“This is the second time I have ordered from Ritani. The process is easy and the items arrive as promised!”

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Posted 7 months ago

“Finding a diamond was simple with the powerful online search tool! I appreciated the transparency of seeing the markup on the price page, and everyone I spoke with on the phone was kind and courteous. The only fly in the soup was receiving a ring box that was already falling apart and being told that I couldn't get a replacement until we sent it in for cleaning.”

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Posted 7 months ago

“My fiance found Ritani through an online search and based on reviews. He loved that he was abable to design my ring as he wished and loved the affordability of a bigger diamond through lab grown. The ring is beautiful and I love it so much! We then bought our wedding bands and picked what we liked, and again the perfect choice of materials and the affordability of the lab grown diamonds. We had the engagement ring sent back for sizing and that being free was fantastic; both the purchases and resizing took about 3 weeks to receive. Quality workmanship is number 1.”

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Posted 7 months ago

“My daughter was surprised when she got them and they were just as we thought. Beautiful cuts and. Ice and sparkling.”

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Posted 7 months ago

“Awesome company great pricing, fast shipping, very satisfied! Definitely highly recommend!!!”

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Posted 7 months ago

“did a lot of research and kept coming back to Ritani for transparency and price? I can't be happier with my choice to use Ritani and my wife is also happy with the item I ordered for her.”

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Posted 7 months ago

“Hands down, one of the best experiences I’ve ever had with any company — ever. The team was incredible: responsive, professional, and genuinely caring. Every time I reached out with a question, they replied within minutes to a couple of hours, and they were always clear and helpful. The ring? Absolutely perfect. I proposed to my fiancée with it, and it couldn’t have been more beautiful. The diamond was stunning, the craftsmanship was top-tier, and the custom options were unlike anything I’ve seen before. They really brought my vision to life. Shipping was fast, communication was seamless, and the entire process exceeded my expectations by far — truly a 12 out of 10 experience. If I ever need to buy jewelry again, it will absolutely be from this company. I highly recommend them to anyone looking for top-quality service, craftsmanship, and professionalism.”

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Posted 7 months ago

“Absolutely the best experience! My diamond was delayed in transit (and I needed it asap by this point) and I chatted with a rep and they found one local that had all of the same criteria as the one I selected and it was shipped to me the next day! The jeweler who set it said I got an amazing deal because the diamond was great quality and at a shop with markups I would have paid at least $1000 more than I paid. I stare at my ring all the time, it’s just so beautiful and the first real diamond I have had in my wedding set! Highly recommend Ritani!”

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Posted 7 months ago

“Customer service rep was very helpful”

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Posted 7 months ago

“The ring is perfect, as described and delivery was fast”

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Posted 7 months ago

“Excellent!!!”

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Posted 7 months ago

“Exceptional customer service.”

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Posted 8 months ago

“Always super helpful! The diamond I purchased was unavailable, and customer service was quick to contact me, offer several alternatives, and not charge me for the increase in price! That is fabulous customer service! I have bought many stones, and will continue to. My son’s fiancé’s engagement ring stone was purchased from Ritani and is exceptional! Thank you Ritani! I continue to recommend you to everyone I know.”

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Posted 8 months ago

Ritani is rated 4.6 based on 841 reviews