Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.57

4.6 Rating 777 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

221

Anonymous

Anonymous // 01/01/2019

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“Excellent product, great pricing, easy design process, and quick delivery. Couldn’t ask for anything more.”

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Posted 3 weeks ago

“Everything went smooth, as did the free re-sizing we had to use”

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Posted 3 weeks ago

“I have had 2 great experiences with Ritani and am looking forward to my third! I wonder if my husband is...lol! I appreciate Diana and her professionalism, she is fantastic!”

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Posted 3 weeks ago

“I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!”

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Posted 3 weeks ago

“Very easy to build an engagement ring with the stone of my choice. During my process, the first stone I selected sold before Ritani was able to obtain it. The new stone I selected was surperior in every measure, and they not only matched the price but beat it due to some rounding down! I am thrilled it unfolded this way and the final product is spectacular! Plus, they threw in a free pair of diamond stud white gold earrings. Nice!”

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Posted 3 weeks ago

“A little confusing a bit frustrating but in the end, it was really worth it and the people came through for me and I love my product”

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Posted 1 month ago

“I wanted to replace a lost wedding ring - just to find it had been discontinued. After looking online for awhile, I decided to call Ritani. Laura helped identify the collection, and I ordered a replacement. Quick and easy!”

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Posted 1 month ago

“I had a customized piece made and they were excellent through the entire process. It couldn't have gone any better.”

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Posted 1 month ago

“Awesome product, made to order and the customer service is top tier. Highly recommend.”

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Posted 1 month ago

“Beautiful stone! Very satisfied.”

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Posted 1 month ago

“Gorgeous diamond post earrings for a great price!”

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Posted 1 month ago

“Great experience on my engagement ring from beginning to end! The ring is beautiful, and the resize was quick and efficient.”

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Posted 1 month ago

“Everything with the diamonds was good. But the daily misleading marketing emails. Jesus, they make me regret. Ive tried repeatedly to unsubscribe, then report junk, then block sender, and every day ritani shows up asking me to spend money on junk I don't want.”

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Posted 1 month ago

“Excellent service, product and fast shipping.”

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Posted 1 month ago

“Customer service with Ritani has been fantastic. Annia in sales was very helpful and responsive. She answered all of my questions and helped me in finding exactly what I was looking for. The diamond is beautiful and I am so happy with it. Once I received the diamond I brought it to my local jeweler and had a ring made into a right hand with my children’s birthstones on the side. It’s just what I was wanting.”

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Posted 1 month ago

“My consultant Danica was excellent and I felt I received quality products at a good price.”

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Posted 1 month ago

“Gemologist support was great. Diamond arrived in a timely manner and is beautiful.”

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Posted 1 month ago

“Customer support was very helpful in answering my questions and helping me get the right item!”

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Posted 1 month ago

“Ritani has the Best customer service! And best value for high quality engagement rings !”

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Posted 1 month ago

“I purchased 2 gold diamond initial chains. Although they were in a nice box, they both came knotted up like they were thrown into the box. It took me about 45 mins to unknot Thank goodness I didnt give them as gifts. I sent photos to your customer service. Not much help.”

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Posted 1 month ago

Ritani is rated 4.6 based on 777 reviews