Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.57

Ritani Reviews

4.6 Rating 785 Reviews

Shipping & Delivery

Delivery Methods

Courier

Average Delivery Time

Next Day

On-time Delivery

Greater than 88%

Accurate And Undamaged Orders

97%

Customer Service

Communication Channels

Live Chat, Email, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.6 out of 5

“Although I was sent the wrong ring initially, it was resolved immediately. Laura was wonderful during the purchase, resolving my error, and getting the correct ring to me quickly after I was sent the wrong one.”

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Posted 8 months ago

“Excellent products and service”

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Posted 8 months ago

“I could not be happier with the service and support.”

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Posted 8 months ago

“Beautiful earrings!!”

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Posted 8 months ago

“She loves the diamond!!”

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Posted 8 months ago

“Beautiful earrings! I considered lab created diamonds for a long time before making the purchase. Very happy with the beauty and quality.”

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Posted 8 months ago

“Process was smooth, and final consultation during ring pickup was superb.”

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Posted 8 months ago

“I had a little problem with my chain being knotted and after some discussion with costumer service, they had me send the chain back, which they supplied the mailing label for w/2 day shipping and fixed the problem. The necklace is pretty and what I expected. I would order from them again, especially knowing now that they will stand behind their product.”

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Posted 8 months ago

“Awesome first warranty service. Everything was taken care of perfectly. Great service!”

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Posted 8 months ago

“Second time ordering from Ritani. The diamond and ring expected were delivered promptly, complete with documentation. Great experience. Will buy from them again.”

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Posted 8 months ago

“The customer service was amazing”

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Posted 8 months ago

“Excellent process and diamonds of exceptional quality at a fair price. Very nice process throughout the purchasing process.”

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Posted 8 months ago

“Beautiful rings. I say rings because the first one was gorgeous, just not right for us. Second one was perfect.”

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Posted 8 months ago

“Beautiful necklace. Very delicate and simple.”

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Posted 8 months ago

“All in all, it was a good transaction. I used the word "transaction" because I felt a little impersonal. A follow up phone call or some type of human interaction. Other than an email would be greatly appreciated. Especially given such an expensive purchase. I understand resource constraints, but at least give a customer the option to speak with a human specifically about their transaction.”

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Posted 8 months ago

“This was one very pleasant purchase. It was easy, the customer service, product, shipment was all an A Plus experience for me. I could not have been more pleased with the entire process.”

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Posted 8 months ago

“The communication was good and my ring came quickly, exactly as expected.”

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Posted 8 months ago

“La calidad es realmente excelente, superó todas mis expectativas. Lo recomiendo al 100%.”

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Posted 8 months ago

“I’m enjoying my purchase that I ordered”

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Posted 8 months ago

“Great products and great value. Very happy.”

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Posted 8 months ago