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Ritani Reviews

4.6 Rating 784 Reviews
88 %
of reviewers recommend Ritani
4.6
Based on 784 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Ritani Reviews
Ritani 5 star review on 26th May 2025
Sandra Clarke
Ritani 5 star review on 20th May 2025
Megan Raney
Ritani 5 star review on 9th May 2025
Robert Curry
Ritani 5 star review on 6th May 2025
Anonymous
Ritani 5 star review on 30th April 2025
Anonymous
Ritani 5 star review on 23rd April 2025
Anonymous
Ritani 5 star review on 22nd April 2025
Alisha McDermott
221
Anonymous
Anonymous  // 01/01/2019
Excellent products and service
Helpful Report
Posted 8 months ago
I could not be happier with the service and support.
Helpful Report
Posted 8 months ago
Beautiful earrings!!
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Posted 8 months ago
She loves the diamond!!
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Posted 8 months ago
Beautiful earrings! I considered lab created diamonds for a long time before making the purchase. Very happy with the beauty and quality.
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Posted 8 months ago
Process was smooth, and final consultation during ring pickup was superb.
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Posted 8 months ago
I had a little problem with my chain being knotted and after some discussion with costumer service, they had me send the chain back, which they supplied the mailing label for w/2 day shipping and fixed the problem. The necklace is pretty and what I expected. I would order from them again, especially knowing now that they will stand behind their product.
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Posted 8 months ago
Awesome first warranty service. Everything was taken care of perfectly. Great service!
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Posted 8 months ago
Second time ordering from Ritani. The diamond and ring expected were delivered promptly, complete with documentation. Great experience. Will buy from them again.
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Posted 8 months ago
The customer service was amazing
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Posted 8 months ago
Excellent process and diamonds of exceptional quality at a fair price. Very nice process throughout the purchasing process.
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Posted 8 months ago
Beautiful rings. I say rings because the first one was gorgeous, just not right for us. Second one was perfect.
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Posted 8 months ago
Beautiful necklace. Very delicate and simple.
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Posted 8 months ago
All in all, it was a good transaction. I used the word "transaction" because I felt a little impersonal. A follow up phone call or some type of human interaction. Other than an email would be greatly appreciated. Especially given such an expensive purchase. I understand resource constraints, but at least give a customer the option to speak with a human specifically about their transaction.
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Posted 8 months ago
This was one very pleasant purchase. It was easy, the customer service, product, shipment was all an A Plus experience for me. I could not have been more pleased with the entire process.
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Posted 8 months ago
The communication was good and my ring came quickly, exactly as expected.
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Posted 8 months ago
La calidad es realmente excelente, superó todas mis expectativas. Lo recomiendo al 100%.
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Posted 8 months ago
I’m enjoying my purchase that I ordered
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Posted 8 months ago
Great products and great value. Very happy.
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Posted 8 months ago
Amazing products and service. I was included a discount even after placing the order. The customer service representatives were excellent!
Helpful Report
Posted 8 months ago
Ritani is rated 4.6 based on 784 reviews