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Ritani Reviews

4.6 Rating 785 Reviews
88 %
of reviewers recommend Ritani
4.6
Based on 785 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Ritani Reviews
Ritani 5 star review on 26th May 2025
Sandra Clarke
Ritani 5 star review on 20th May 2025
Megan Raney
Ritani 5 star review on 9th May 2025
Robert Curry
Ritani 5 star review on 6th May 2025
Anonymous
Ritani 5 star review on 30th April 2025
Anonymous
Ritani 5 star review on 23rd April 2025
Anonymous
Ritani 5 star review on 22nd April 2025
Alisha McDermott
221
Anonymous
Anonymous  // 01/01/2019
I am very pleased with Ritani. The customer service representatives were some of the best I have interacted with. They were knowledgeable, polite, and patient. They were quick to respond over phone and email.
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Posted 8 months ago
Fantastic customer support
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Posted 8 months ago
Great service and great prices!
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Posted 8 months ago
Order quickly processed and delivered. Very hsppy with product.
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Posted 8 months ago
Stone is beautiful, I love it. Recommending to everyone, pricing is amazing
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Posted 8 months ago
The customer service and personal assistance was excellent. I have purchased 3 diamonds and one engagement ring from Ritani. Their diamond display technology is not the best compared to James Allen’s for example, however, they have a vast inventory of quality diamonds and their pricing is significantly more competitive. I had an issue with the ring I purchased. Their customer service was excellent in resolving the issue as well as their assistance in choosing a diamond.
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Posted 8 months ago
Beautiful rings, excellent customer service!
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Posted 8 months ago
The ordering and preview experience was outstanding! Candice was super helpful, kind and thoughtful. She made our previewing experience an amazing one!
Ritani 5 star review on 12th September 2024
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Posted 8 months ago
The entire experience with Ritani has been great. From picking out the diamond and setting, delivery and customer service - all top notch!
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Posted 8 months ago
Great service, would reccommend to any. Lots of variety, reasonable price, and great customer services
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Posted 8 months ago
Beautiful ring was happy with the price, delivery and the look!
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Posted 8 months ago
I am really pleased with the diamond I bought and the customer service from Annia. I really feel like it made the difference. I felt at ease and more confident to make such an important purchase when I was dealing with someone so helpful and knowledgeable.
Ritani 5 star review on 11th September 2024
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Posted 9 months ago
It's a gorgeous diamond, basically D flawless, but I think I paid way too much. I got a .46ct stone for $250~ and I just found a .91ct of the same quality for $150. I could've spent $100 less and got a stone twice as big. I'm very unhappy.
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Posted 9 months ago
Great ! Ring was beautiful
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Posted 9 months ago
Stunning, great customer service, amazing price. Literally shocked by how smooth and good the process was.
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Posted 9 months ago
Easy to work with. Easily refunded 10% when they had a sale just days after my order. My jeweler was impressed with the stone and all the paperwork was accurate.
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Posted 9 months ago
I chose a fantastic diamond from Ritani at an unbelievable price!! Received several compliments already and it’s my favorite diamond solitaire. Loved the quick deliver too!
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Posted 9 months ago
My solitaire diamond is superb!
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Posted 9 months ago
The diamond is excellent quality, and the price is simply incredible.
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Posted 9 months ago
Ritani is rated 4.6 based on 785 reviews