Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 1,005 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 27th April 2025

602

Anonymous

Anonymous // 01/01/2019

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English

“Radios worked great, liked the option to operate off the battery in my Jeep or have them charged up on the charger. Regular battery did not last the whole time we were on the trail, so I bought a longer life battery. Also recommend having the ability to use the Jeep battery when the regular battery runs out of juice.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re glad to hear that your radios worked great and that you appreciated the flexibility of using both battery options. Your suggestion about being able to utilize the Jeep's battery when the regular battery runs low is a great idea, and we’ll pass it along to our team for consideration!

Posted 6 months ago

“Love my rugged radio and coms,headsets”

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Posted 6 months ago

“I was impressed that they called to discuss my purchase before they shipped it. They affirmed my decision to go GMRS and also suggested an additional power switch for my configuration. The radio and intercom are fantastic.”

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Posted 6 months ago

Thank you for your kind words! We're delighted to hear that our team reached out to confirm your purchase and offer suggestions—that’s what we’re here for! It’s great to know you’re enjoying your radio and intercom; happy adventures with your new setup!

Posted 6 months ago

“Purchased a headset for working at race events. Needed a different microphone to be compatible with my radio. Customer service and tech support were both very helpful in providing the information needed.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We’re glad to hear our customer service and tech support were able to assist you with the headset and microphone compatibility. Your satisfaction is our priority, and we appreciate your trust in us for your race event needs!

Posted 6 months ago

Author didn't leave any comments.

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Posted 6 months ago

“Rugged radio had the part that i needed. It was easy to find on their web site. ordering was easy and it arrived in a timely manner.”

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Posted 6 months ago

Thank you for your feedback! We’re thrilled to hear that you found the part you needed easily and that the ordering process was smooth. We appreciate your support and look forward to serving you again!

Posted 6 months ago

“Awesome team and products”

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Posted 6 months ago

“Was having an issue with PTT buttons working in car and transmitting through M1. Hand held Mike worked but headsets did not. Sent units in to diagnose, and apparently all checked out on bench test. Regardless, techs saw some corrosion on back of intercom and replaced back panel and return shipped at no cost. Excellent service! Radios all working properly and sound quality may have improved as well. Very satisfied! Thanks RR!”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We’re glad to hear that our team was able to diagnose the issue and take care of the corrosion problem at no cost to you. It’s great to know your radios are now working properly and that you’re satisfied with the improved sound quality—happy adventures ahead!

Posted 6 months ago

“.just plain good service.”

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Posted 6 months ago

“Good service from Vernardo”

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Posted 6 months ago

“The associate who handled my situation with an Amazon purchase on a two way compatible NASCAR radio was OUTSTANDING. With the emphasis on outstanding. He listened, processed and problem solved. My name is Rob Austin and email is raustin@mywtt.com. I can’t remember his name! Double kudos to him”

Helpful Report

Posted 6 months ago

Thank you for your glowing feedback, Rob! We're thrilled to hear about your outstanding experience with our associate—they truly embody our commitment to customer care. We’ll make sure to recognize their efforts, and we’re here for you whenever you need assistance in the future!

Posted 6 months ago

“They have a GREAT DISTANCE to them. No matter what terrain we go into. 🏕️”

Helpful Report

Posted 6 months ago

Thank you for the awesome feedback! We're thrilled to hear that our radios are performing well and providing great distance, no matter the terrain. Happy adventures, and don’t forget to tag us in your outdoor escapades!

Posted 6 months ago

“Great radio with plenty of options to make your radio the way you want!”

Helpful Report

Posted 6 months ago

Thank you for the awesome review! We're glad you love the customization options for your radio. Enjoy making it your own, and if you have any questions, we’re here to help!

Posted 6 months ago

“Excellent customer service. Had an error on my part and called and they set me up to return the item and get new part on the way. Great to do business with.”

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Posted 6 months ago

Thank you for your kind words! We're delighted to hear that our customer service team was able to assist you with your return and get you the right part. It’s always a pleasure doing business with you, and we’re here whenever you need us!

Posted 6 months ago

“Good communicaton”

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Posted 6 months ago

“I purchased a RR 5050 intercom system for my SxS along with a set of headphones and PTT wiring. So far the system is working great.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're thrilled to hear that your RR 5050 intercom system is working great with your SxS. Enjoy your adventures, and don’t hesitate to reach out if you need anything!

Posted 6 months ago

“It was a very easy install and now we have the ability to communicate with others on our rides.”

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Posted 6 months ago

“Product is everything I expected. Install was very easy. Sounds good and clear and loud.”

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Posted 6 months ago

Thanks for your feedback! We’re delighted to hear that our product met your expectations and that the installation process was straightforward. Enjoy the clear and loud sound quality! If you have any questions or need further assistance, feel free to reach out.

Posted 6 months ago

“It's nice not having to stop to have a discussion with other vehicals. Car to car comunication is great.Rides just go smoother. In car communication is nice (no screaming mostly), exterior nosie is reduced, more of a pleasant experience.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience! We're glad to hear that our radios are enhancing your rides and making communication smoother and more enjoyable. Here’s to more pleasant adventures on the road ahead!

Posted 6 months ago

“Everything was great for the install of the radio and intercomm, but the power wires were a little short. I had to add 5 feet to make it to the battery.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re glad to hear the installation went well overall, but we appreciate your note about the power wires. Your input helps us improve our products, and we’re here to assist you if you need anything else!

Posted 6 months ago

Rugged Radios is rated 4.6 based on 1,005 reviews