Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.62

4.6 Rating 1,154 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 20th December 2025

654

Anonymous

Anonymous // 01/01/2019

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English

“They have been really good about warranty on a speaker I would recommend them for anything”

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Posted 1 year ago

“Great Experience with the team, this was a returning customer experience. The team knew and understood what I needed for my installation and provided me the correct items to complete the installation sucessfully”

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Posted 1 year ago

“Great company, extremely helpful. All my vehicles will always use rugged products.”

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Posted 1 year ago

“They are great to work with. Family type old school co that cares about the product and customer.”

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Posted 1 year ago

“The positive experience I've had with rugged radio is how quickly they ship and get the product to their customers. The thing that is less positive is their pricing. They own the market and pricing reflects just that. I always feel I am over paying for their products.”

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Posted 1 year ago

“Great experience with Rugged Radio products. Called with questions about installing the radio and they were very helpful”

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Posted 1 year ago

“Excellent customer service when you are choosing your radio. Staff is well versed in the product. They got my order out fast and I was up and running in no time.”

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Posted 1 year ago

“Wasn’t very happy about , right after I purchased my order , you send out a email with a cheap price then I payed.”

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Posted 1 year ago

We understand your frustration about receiving a discount offer shortly after your purchase. We strive to offer the best value and will take your feedback into account for future pricing strategies. If you have any concerns or need assistance, please contact us at 888-541-7223.

Posted 1 year ago

“Best customer service umong the various GMRS manufacturers by far.”

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Posted 1 year ago

“I had a great expierience with everyone I talked to there at Rugged Radios! They were incredibly helpful throughout my learning process & directed me to the perfect setup for my rig! I tried everything to avoid the investment but later leaned that I should have just started with them and made use of their expierience from the start! I ended up with the RDM-DB wich was the perfect choice for me, as I ride with 2 different groups, that comunicate in different ways. 1 uses GMRS and the other uses VHF frequencies on their M1 race radios. I can now easily communicte seemlessly & reliably with both groups! Awesome! Thank you Rugged Radios Crew for all your help & guidance!”

Rugged Radios 5 star review on 3rd July 2024

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Posted 1 year ago

“Great customer service very easy to work with!”

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Posted 1 year ago

“Never a problem with the STX. OH and the headsets work great. Would like to see the kill switch part of the package. Work on that.”

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Posted 1 year ago

“ordered some no hole antenna mounts. Mounts did not work out could not use them”

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Posted 1 year ago

“Ordering and customer service were top notch. Radios perform as expected. I can’t think of anything negative to say about rugged radios.”

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Posted 1 year ago

“Rugged radios are a great choice. But I think they could easily be a little more comfortable.”

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Posted 1 year ago

“Super great range,very clear works so well. Easy install and awesome customer service”

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Posted 1 year ago

“We have been on Team rugged for a few years now and its amazing support. Product is usually to us within 1-2 days from point of ordering! Thank you for the support over the years, racing wouldnt happen without amazing industry partners like Rugged Radios. -Jaimes Mckinney #238 Honda Talon”

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Posted 1 year ago

“Excellent sound quality and amazing communication”

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Posted 1 year ago

“They work well, I’m needing another hand held, are ya having any sales?”

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Posted 1 year ago

Thanks for the feedback! Our 4th of July sale is happening until 7/8/24. Happy Independence Day 🇺🇸

Posted 1 year ago

“Great people”

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Posted 1 year ago

Rugged Radios is rated 4.6 based on 1,154 reviews