Hi Mr Chapman thank you for your review and for sharing your thoughts! We're pleased to hear that you love the look of your shed. We apologize for the delivery being limited to the property line and for the missing part. Your feedback is important to us as we aim for a seamless experience for our customers. If you need assistance resolving the missing part, please feel free to get in touch.
Best regards,
customerservices@shiregb.co.uk
Hi Steve, thank you for your feedback. We're sorry to hear that you experienced issues with the stability of your building in windy conditions. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your comments are important to us, and we will use them to improve our products. If there's anything else you would like to discuss, please feel free to reach out.
Best regards,
customerservices@shiregb.co.uk
“Great price Speedy delivery and fantastic Wendyhouse
This is a Christmas present for our 3 young grandchildren
Absolutely delighted with it now that it’s all painted and kitted out for the wee ones”
“I am impressed with this shed. Nice and big. I did have to buy a new waterproof cover as the one supplied has holes and tears in it. But overall a good sized shed”
Hi there, thank you for your review and for your compliments on the size of your shed! We're happy to hear it meets your needs. We apologize for the inconvenience with the waterproof cover and appreciate you bringing it to our attention. Your feedback is valuable to us as we strive to improve our products. If there's anything else you need assistance with, please don't hesitate to reach out.
Best regards,
customerservices@shiregb.co.uk
Hi Emily, thank you for sharing your experience with us. We're sorry to hear that you found the assembly process difficult and that the instructions were not clear. We appreciate your feedback, as it helps us identify areas for improvement. If you have any suggestions or need assistance, please feel free to reach out.
Best regards,
customerservices@shiregb.co.uk
“We are very pleased with the Shires Abri Shed. It's all as advertised. Priced very reasonably. Delivered with a smile, bang on time by James Now fully erected and looks great. Many thanks”
“Great service, lovely Arbour. Very fast delivery service and the delivery driver stacked it very well on a pallet for us, excellent work thank you very much.”
“Item arrived on time. There where extra items included to avoid a return visit. Instructions easy to follow. A joinery knowledge is helpful. Takes at least 10 days to erect and protect.”
“some panels neede to be adjusted with a saw the quality of the roofing felt was very low standard with extra care taken when folding the corners to avoid it spliting Rook support is very minimal with the thickness of the roof panels being so thin I will have to insert additional struts when I wish to walk on it to cut the hedges”
Hi Mr Rowden, thank you for your review and for highlighting your concerns. We're sorry to hear that you had issues with the panel adjustments and the roofing felt quality. Your feedback about the roof support is also noted, and we understand the importance of ensuring durability for your needs. We appreciate your input as it helps us to improve our products. If there's anything specific you need assistance with, please do not hesitate to reach out.
Best regards,
customerservices@shiregb.co.uk
“Fantastic quality shed, looks amazing and is high quality. But instructions were really hard to understand - not very clear at all. And we had 2 missing bits”
Hi Mrs hill, thank you for your fantastic review and for your positive feedback on the quality of your shed! We're glad it looks amazing and meets your expectations. We apologize for the difficulties you faced with the instructions and the missing pieces. Your comments are valuable to us, and we will certainly take them on board to improve our assembly guides and ensure everything arrives as it should. If you need any assistance in the meantime, please don't hesitate to reach out.
Best regards,
customerservices@shiregb.co.uk
“Delivery was on time with accurate updates. The quality of the timber seems good but the cutting and fit are pretty disappointing. The door edge had to be planed to allow the doors to close. The windows are supposed to open but due to the poor fit this left large gaps meaning we had to screw them then seal in place. Even then it's not a great fit. It looks a good shed but am unsure on the longevity.”
Hi there, thank you for your review and for bringing these issues to our attention. We're glad to hear that the delivery and timber quality met your expectations, but we're sorry to learn about the problems you encountered with the cutting and fitting of the doors and windows. Your insights regarding the fit are invaluable, and we take them seriously as they help us to enhance our products. If you have any further concerns or need assistance, please feel free to reach out to us.
Best regards,
customerservices@shiregb.co.uk
