“Greenhouse arrived ahead of scheduled date. Good value for money. Automatic windows sticking as n9t completely square, so working round that. Would definitely recommend the company.”
“The bicycle shed was assembled by a specialist and looks very good. The only problem was that there was insufficient roofing felt but when I raised this an additional roll was dispatched and arrived in 3 days.”
“Shed was made of quality wood, construction was straight-forward and delivery was timely although the delivery agent was reluctant to put it where needed”
“Took far longer to put up than it said in the instructions, I had an excellent handy man put it together and took him 5 hours, it is a bit flimsy but it does look nice”
“Absolutely awful. I bought the Peony 12`x6` Summerhouse. Construction wise not difficult, however the larger roof panel was overcut by 10mm which meant moving the roof supports and cutting the final panel. I went to great pains to insulate the whole of the inside and underfloor only to find on the first rain day the main panels leak like a sieve ! Had to remove insulation and seal along every wood joint to stop rain coming in. The gate latch that comes for the door cannot even be fitted properly as the main part of the door is screws to is not wide enough to fit the lever and restraining bracket and the whole thing just seems to have collapsed as it does not close into its latch properly and wobbles everywhere. I know I only paid just under a grand for this but seriously terrible quality and so do not expect this to come without its problems and you will have to sepnd a lot of time and effort with workarounds. Very disappointed and I will not be buying anything from here again.”
Hi there, thank you for sharing your experience with us. We're very sorry to hear about the issues you've faced with the Peony Summerhouse. It’s concerning to learn about the fit and quality problems, especially with the roof panel and the door latch. We understand how frustrating it must be to have to make adjustments and deal with leaks after putting in so much effort to insulate. Your feedback is crucial in helping us improve, and we appreciate you bringing these matters to our attention. If there's anything more we can do to assist you, please feel free to reach out.
Best regards,
customerservices@shiregb.co.uk
“Finished product fits the bill as a wood store. Instructions clear however it would have been ideal if there were pre-drilled pilot holes to make construction easier. Not clear in the web-site that I would have to drill holes prior to assembly!”
Hi there,
Thank you for your review and for sharing your thoughts with us. We're glad to hear that the finished product meets your needs as a wood store and that you found the instructions clear.
We appreciate your feedback regarding the lack of pre-drilled pilot holes. We understand that this can make construction a bit more challenging, and we will take your comments into consideration as we continue to improve our assembly processes and product details.
If there’s anything else we can assist you with, please feel free to reach out.
Best regards,
customerservices@shiregb.co.uk
“8ft x8ft Shire Orchid summerhouse delivery was very quick and the delivery guy was fabulous, quality is 5* windows were glass and not perspex we had a couple of teething problems but nothing we couldn't sort out ourselves, looks brillant would highly recomend”
“There's an old saying ( you get what you pay for ) and this is true with this product.
hardly any of the joints's fit properly .the roof corner's had to be cut back to fit and the door's
had a considerable gap around them. I AM A CARPENTER .”
“Instructions are a photocopy of a photocopy of a photocopy so impossible to decipher with the result that the doors don’t fit properly and there are some instructions I have no clue how to follow. I would not buy from this company again”
“Pros: Greenhouse is lovely and seems to be good quality. Communication from Shire (ie responsiveness when I contacted them) was great and they helps to get to the bottom of the delivery issues and refunded deliver cost.
Cons: Service was pretty poor from manufacturer (Norfolk Sheds) - was supposed to be delivered in 2-3 weeks but actually took nearly 10. Communication from supplier was virtually non-existent and have to call courier company myself to arrange delivery.
Plastic bits for under windows were cut to incorrect lengths and were unusable.
Base formed past of the support frame on the pallet but that wasn’t clear so we had to build it without the base.
Benches for inside are a bit unstable and need reinforcing and the leg on one has snapped where there is a knot in the wood.
Overall happy but for the price expected a bit better, mainly around communication, delivery and base.”
Hi there,
Thank you for taking the time to leave such a detailed review. We’re glad to hear that you're happy with the greenhouse overall and that our communication was helpful in resolving your delivery issues.
We sincerely apologize for the challenges you faced with Norfolk Sheds regarding the delivery timeline and communication. This feedback is valuable, and we’ll be sure to share it with them to help improve their service.
Regarding the issues with the plastic bits, base, and inside benches, we understand how frustrating this can be and appreciate you bringing it to our attention. We'll certainly look into these matters to ensure a better experience for future customers.
If you have any further concerns or need assistance, please don't hesitate to reach out.
Best regards,
customerservices@shiregb.co.uk
“Excellent quality, everything fitted perfectly except the roof which was a pain. Roof felt is thin, so I will replace that asap and quite a few preinstalled nail-gun nails had obviously missed their target so were poking through. Although it is a corner shed, you can’t fully complete the construction it in a tight corner, so ensure you have space to move about all around it. Took ages to fully paint/preserve so many panels (3 coats), I used preservative on outward facing panels, and a wood sealer on the floor and roof, but I know it will last well having done it. I’d have no hesitation to buy it again based on the quality and price.”
Hi Doug,
Thank you for your thoughtful review and for highlighting both the positives and areas for improvement. We’re glad to hear that you found the quality excellent and that everything fit well—except for the roof, of course. We appreciate your feedback regarding the felt and the nail-gun nails; we’ll be sure to pass this on to our production team.
Your note about needing space for construction is also invaluable, and we’ll consider ways to better communicate this to our customers in the future. It's great to hear that you're committed to ensuring the longevity of your shed with extra preservation.
If you have any further suggestions or questions, please don’t hesitate to reach out. We're always here to help!
Best regards,
customerservices@shiregb.co.uk
“The process of ordering was very easy and the team were super helpful. Delivery was exceptionally quick and the shed arrived when we were told it would arrive. Cannot rate Shire Garden Buildings enough and would definitely purchase from them again in the future. Highly recommended!”
