Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,261 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Really good service that dropped passengers off directly at their hotels. The buses leave hourly and run 24 hours, and you are booked onto a bus based on your arrival time rather than your expected arrival. This meant we were able to catch our transport even though when we were 6 hours late arriving and it was after midnight. Pick up is equally convenient for the return journey. Call for a collection time which will ensure you're at the airport in plenty of time for your flight, and the bus will collect you from outside your resort or hotel. Partly my fault for not realising the pickup was 24h, but when I realised the transport was still available for our late arrival time and found the rep, we were rushed up to the bus station and told the bus was waiting for us. When we got there it had just left, so we had to wait for the next one. We were waiting on the bus for over an hour waiting for the bus to fill up. This is the only reason I couldn't give five stars.”

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Posted 2 years ago

“The bus was comfortable clean and air-conditioned. The driver was pleasant The journey was also a comfortable experience. However we waited over an hour before the bus arrived. Our flight arrived in at 7pm, so by the the we arrived at our accommodation we just about had enough time to check in to our apartment and grab a few essentials from the supermarket before they closed at 10pm. You get what you pay for and that is how I would recommend this company . It is a 30min taxi ride but you'll pay a lot more .”

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Posted 2 years ago

“Vlotte communicatie, goede prijs kwaliteit verhouding. (Enkel de laatste chauffeur was nogal nors en niet hulpvaardig.)”

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Posted 2 years ago

“Goeie service,enig probleem je aangemaakt account herkent ie je paswoord niet meer.”

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Posted 2 years ago

“Goede service messchien hotel Don pacho niet altijd als laatste of eerste ophalen”

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Posted 2 years ago

“Puntualidad y buen servicio.”

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Posted 2 years ago

“Hyggelig og god sjøfør”

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Posted 2 years ago

“Bon service. À l heure. Chauffeur à l aller un peu désagréable. Dommage sinon j airais mis 5/5.”

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Posted 2 years ago

“Would have been 5 out of 5 apart from our pickup time for return flight which was far too early.We arrived at Palma airport over 3 hours before our departure flight”

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Posted 2 years ago

“A l'arrivée de notre sejour, nous avons été bien accueillis, surtout que l'avion avait du retard. Et petite surprise pour notre enfant. Au départ de notre sejour, horaire bien respecté par le chauffeur, petit bémol il n'y avait pas de siège enfant comme à l'arrivée.”

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Posted 2 years ago

“dommage que vu la barrière de la langue nous n avons pas compris qu il fallait s arreter devant un autre hotel, ce qui nous a obligé a faire presque 2 kms a pied...........sinon bien l organisation”

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Posted 2 years ago

“Turned up a little later than expected but got us to the airport in plenty of time.”

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Posted 2 years ago

“Comme d habitude tt était parfait ponctualité et amabilité”

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Posted 2 years ago

“Cool Dobrze”

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Posted 2 years ago

“Shuttle was on time and drivers very helpful.”

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Posted 2 years ago

“From the airport too long waiting.”

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Posted 2 years ago

“Pünktlich und eine angenehme Fahrt”

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Posted 2 years ago

“On arrival told at Diagros airport reception told us to wait outside airport for mini bus. After 10 minutes we had to search for our transport in the dark,walking past many buses. Advised that waiting area was Gennadi Court on last day but telephone call later advised us bus was waiting at Pharmacy. I don't think driver was pleased with us. Hotel owner kindly helped us to the bus. Thank you however for the service. Christine Shawyer”

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Posted 2 years ago

“Correct mais un peu d'attente au départ de l'aéroport.”

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Posted 2 years ago

“Transfer hat reibungslos geklappt.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,261 reviews