Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,261 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Allt fungerade perfekt och jättebra bemötande av chaufförerna som verkligen gjorde allt!”

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Posted 2 years ago

“Alles super geklappt. Vielen Dank”

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Posted 2 years ago

“Très bon service avec un conducteur très serviable”

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Posted 2 years ago

“Excellent service. Reliable, friendly, clean, on time. Fantastic. Thank you!”

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Posted 2 years ago

“Wie immer hat alles gut geklappt und die Mitarbeiter waren sehr freundlich! Alles top!”

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Posted 2 years ago

“Very good driver.”

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Posted 2 years ago

“El conductor muy amable y servicial, nos dejó en la misma puerta del hotel y a la recogida igual, el autobús muy cómodo y limpio. Repetiremos.”

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Posted 2 years ago

“Everyone involved was very helpful. We were late arriving but they took care of us no problem, explained everything very well. Our arrival in iceland was a very good experience.”

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Posted 2 years ago

“The service was excellent both drivers where very courteous and pleasant and we will certainly use Shuttle Direct again.”

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Posted 2 years ago

“Our drop off location was incorrect, the bus driver was angry and extremely unhelpful. Apart from that, pretty good.”

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Posted 2 years ago

We apologize for the inconvenience caused by the incorrect drop-off location and the behavior of the bus driver. This is certainly not the level of service we aim to provide. We appreciate your feedback as it helps us identify areas for improvement. We're glad to hear that aside from these issues, your experience was generally positive. If you have any further concerns or feedback, please don't hesitate to reach out to us.

Posted 2 years ago

“Car was waiting as soon as I arrived no delays and very good service.”

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Posted 2 years ago

“On time,nice driver,good service”

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Posted 2 years ago

“Everything was OK”

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Posted 2 years ago

“Muito fácil e rápida a reserva online. Tranfer feito conforme solicitado. Serviço de qualidade.”

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Posted 2 years ago

“Everything went fine, the bus was there on time.”

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Posted 2 years ago

“Wir sind sehr zufrieden gewesen. Die Buchung war unkompliziert, günstig und vor Ort haben wir schnell die richtigen Ansprechpartner gefunden und der Bus kam kurz danach.”

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Posted 2 years ago

“Sehr pünktlich. Kombination hat super auf deutsch funktioniert”

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Posted 2 years ago

“Servizio eccezionale. Puntale, preciso e cordiale”

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Posted 2 years ago

“I didn't purchase anything at all...because your not all good policies.”

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Posted 2 years ago

We apologize for any inconvenience, but it seems there might be some confusion regarding your feedback. Could you please provide more details or clarify your concerns so that we can assist you appropriately? Your input is important to us, and we're here to address any issues or questions you may have.

Posted 2 years ago

“I find the arrangement for the pick up time a little vague but apart from that a very good service.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,261 reviews