Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,252 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,252 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“God og venlig service. Afhentning til tiden.”

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Posted 2 years ago

“The drivers are really excellent but the people on the phone are really rude. I”

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Posted 2 years ago

Thank you for acknowledging our excellent drivers, and we're glad they've made a positive impression. We're sorry to hear about any unpleasant experiences you had with our phone representatives. Your feedback is valuable, and we'll work to ensure consistent and respectful customer service across all channels.

Posted 2 years ago

“Very well organised shuttled service with great communication on pick up location and times”

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Posted 2 years ago

“Driver was waiting had to wait for one of our group who arrived late driver was very curtious”

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Posted 2 years ago

“The whole process was first class.”

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Posted 2 years ago

“Very cheap reliable service.”

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Posted 2 years ago

“Excelente servicio. Un vehículo de diez, muy amplio y con una persona muy atenta, cercana, servicial y eficiente. Puntualidad absoluta.”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

“Het was in t begin goed te doen maar uiteindelijk duurde de rot 3 uur. Ik heb in lloret alle rotondes wel 5x gezien. Zet de mensen bij een bus station af. Hebben jullie bij ons in Tossa de mar ook gedaan. Terug hebben wij een taxi genomen. Nooit meer, sorry”

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Posted 2 years ago

Onze oprechte excuses voor de teleurstellende ervaring die u heeft gehad met de duur van de reis en het aantal rotondes tijdens de rit. We begrijpen dat dit een negatieve invloed heeft gehad op uw totale beleving. Uw feedback is waardevol voor ons en zal worden meegenomen om onze service te verbeteren. We begrijpen dat u de voorkeur geeft aan een busstation als afzetpunt en nemen dit ter harte. We betreuren dat u niet tevreden was met de ervaring en hopen dat u in de toekomst betere reisopties zult vinden.

Posted 2 years ago

“Great communication and on time. Friendly drivers”

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Posted 2 years ago

“Perfecte transport om je naar het hotel te vervoeren. Brengen en ophalen op de afgesproken tijden. Als je geluk hebt wordt je als eerste afgezet en anders misschien wat later nadat anderen afgezet zijn. Maar als je geen haast hebt is dat geen enkel probleem. Ook de prijs is goed inclusief een grote koffer. Wij nemen Shuttle Direct al een paar jaar en zullen dit blijven doen!”

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Posted 2 years ago

“Puntuales, amables en el trato y profesionales”

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Posted 2 years ago

“Consiglio questa compagnia di trasporto . Puntuali e precisi . Consiglierei a chiunque di prenotare TLT .”

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Posted 2 years ago

“Sehr professionell und pünktlich!!”

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Posted 2 years ago

“Arrived 30 mins late for airport pick up”

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Posted 2 years ago

“It was very good the driver was at the pick up on time and the ride was very comfortable”

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Posted 2 years ago

“Top Service immer pünktlich”

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Posted 2 years ago

“They were very good. Nice vehicles and pleasant drivers. Would definitely recommend.”

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Posted 2 years ago

“Easy and comfortable”

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Posted 2 years ago

“Very correct service. Thank you! One important point: if you informed the hotel at the reception about the time of arrival of the bus to the hotel to go to the airport, it would be very good! My phone was stolen on the beach in Spain, information about the transfer was on e-mail, the hotel did not provide the Internet. I had to ask the administrator to call to clarify the arrival time of the transfer. It took a long time.”

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Posted 2 years ago

Shuttle Direct is rated 4.5 based on 2,252 reviews