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Shuttle Direct Reviews

4.5 Rating 2,245 Reviews
86 %
of reviewers recommend Shuttle Direct
4.5
Based on 2,245 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Shuttle Direct Reviews

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Great service- good value
Helpful Report
Posted 1 year ago
O transfer do aeroporto para o hotel (05.09.2023) não foi muito boa, o motorista tinha uma condução que não me fez sentir segura. A pontuação que dou é graças à viagem do hotel para o aeroporto (14.09.2023),o motorista foi simpático, com uma boa condução. Nesta viagem houve um pequeno atraso (10 min) que nos foi comunicado pela empresa, o que nos deixou descansados (nota 10)!
Helpful Report
Posted 1 year ago
All in all a good service .However it took a long time at Palma airport finding where the shuttles was as there were no directions on the voucher.Apart from that it was a good experience
Helpful Report
Posted 1 year ago
We moesten bij aankomst wat lang wachten maar dat kwam door 2 mensen die zich bij de chauffeur aangemeld hadden en die ergens heen gingen waardoor we zeker 45 min moesten wachten ipv de 30 min wat ons gezegd werd aan de balie
Helpful Report
Posted 1 year ago
Efficient service
Helpful Report
Posted 1 year ago
Das abholen hat super geklappt, es könnten aber weniger Hotels angefahren werden.
Helpful Report
Posted 1 year ago
Everything was fine, and I am generally satisfied. On the way from LCA Airport to Aiya Napa I've waited for transfer for about 50 minutes. Only my friend and one more person (who arrived with the same plane as we) were passangers, so it seems that schedule didn't make correctly. I could understand if more passangers arriving in different time, but to wait 50 minutes when all 3 pax arrived in a same plane looks that someone didn't make correct "booking". On the way from Aiya Napa to LCA Airport we travelled with a bus, who picked up us and arrived just on time and the drive was great except the cleaneelnes of the bus.
Helpful Report
Posted 1 year ago
We only got the shuttle one way through did not contact me to take use back to the airport
Helpful Report
Posted 1 year ago
Easy service and efficient, however the journey coming home all the passengers had to put their own cases in the hold on the bus which was a nightmare. Not sure what the driver was doing?
Helpful Report
Posted 1 year ago
Rápidos en la confirmación del traslado al aeropuerto.
Helpful Report
Posted 1 year ago
The service was excellent, the only down side being the last to be dropped off from the Airport more down to the location of the hotel than anything to fo with Shuttledirect. Also they ensured that were still picked up despite the breakdown of our coach .
Helpful Report
Posted 1 year ago
Good and kindly driver. God Company.
Helpful Report
Posted 1 year ago
Reliable, easy contact, unfortunately pickup for return flight too early and thus long stay at airport…
Helpful Report
Posted 1 year ago
Waiting for more than an hour for arrival flight but return was better.
Helpful Report
Posted 1 year ago
Fast and good service
Helpful Report
Posted 1 year ago
Meestal mooi op tijd
Helpful Report
Posted 1 year ago
Niet driver
Helpful Report
Posted 1 year ago
The journey was quick and comfortable. My flight arrived 30mins late but as I had no luggage to collect and soon off the plane and through passport control. I was unable to locate the Shuttle Direct driver in the arrivals hall. There was a phone call on my mobile from an unnamed destination, I later called the number but the message was all in Spanish, understandably. I left the airport building to see if I could locate the driver there but no sign. On returning to the arrivals hall, I received another phone call and located the driver, after that the transfer was good. Just a bit of a worry when there's no one there!
Helpful Report
Posted 1 year ago
Très bon rapport qualité prix
Helpful Report
Posted 1 year ago
V.efficient . Good coach pleasant driver.
Helpful Report
Posted 1 year ago
Shuttle Direct is rated 4.5 based on 2,245 reviews