Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,245 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,245 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“En la llegada el autocar tardó 1h en salir del aeropuerto hacia el hotel. hasta que no estuvo lleno no inició el viaje. Fue demasiada espera, hasta que no fue una persona a quejarse no salimos. La recogida del hotel fue muy puntual y rápida. Te recogen con bastantes horas de antelación de tu vuelo. Fue muy bien.”

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Posted 1 year ago

“Hat alles gut und zuverlässig geklappt.”

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Posted 1 year ago

“Todo perfecto con un vuelo de madrugada”

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Posted 1 year ago

“Mussten leider bereits zum zweiten Mal bei pünktlicher Ankunft am Flughafen auf den Fahrer warten.”

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Posted 1 year ago

“Very cheap reliable service.”

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Posted 1 year ago

“Arrived 30 mins late for airport pick up”

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Posted 1 year ago

“It was very good the driver was at the pick up on time and the ride was very comfortable”

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Posted 1 year ago

“Bonne prestation”

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Posted 1 year ago

“Perfect driver. He asked interested. Never Cut is off while we were talking. He knew enough English to get by. He was sweet and hands on. Loved that he called me when we couldn’t find him. Very nice driver.”

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Posted 1 year ago

“It’s a good reliable facility although a bit expensive looking at waiting time”

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Posted 1 year ago

“Bonne prestation, notre vol à l'arrivée avait du retard, mais le chauffeur a bien attendu. Pour le retour, la veille nous avons eu la confirmation de l'horaire pour retour à l'aéroport (à savoir qu'on avait 1h30 de route). Voiture confortable, chauffeur à l'écoute.”

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Posted 1 year ago

“A lot cheaper than all other transfers that we found. Obviously depends on how many drops off along the way but the bus was on time and a very comfortable journey. Would definitely use this service again.”

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Posted 1 year ago

“Muy bien el servicio. Muy amable el conductor. Retraso de 35 minutos en la recogida.”

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Posted 1 year ago

“All on time and well, the only downside was the instructions on the ticket after the landing said to wait for two instruction man that would help us find their office which didnt hapen and we had to ask for people help”

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Posted 1 year ago

“Fin modtagelse i lufthavnen og behagelig transport.”

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Posted 1 year ago

“We used Shuttle Direct for our airport transfer in Tenerife, and whilst it seemed a little silly (and not very environmentally friendly) for us to have a mini-bus capable of holding 20+ people all to ourselves, both journeys were on time and professionally completed.”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear that your airport transfer in Tenerife went smoothly and both journeys were on time and professionally conducted. Regarding the size of the vehicle, we understand your concern about using a larger minibus for just a few passengers. Please know that our vehicles are often utilized for various services, and in some cases, it may be more efficient to use a larger vehicle that is already nearby to ensure timely pickups and drop-offs for all our customers. Thank you for choosing us, and if you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Posted 1 year ago

“Great instruktions at Palma airport and a nice driver. Everything was good!”

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Posted 1 year ago

“The drivers were both good and drove responsible. The only negative was that one of us had to sit backwards.”

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Posted 1 year ago

“Appena atterrati all’aeroporto abbiamo aspettato 15 minuti il nostro trasferimento, andato comunque bene, mentre al ritorno il servizio è stato molto puntuale,sono venuti a prenderci fuori dal nostro hotel all’orario stabilito”

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Posted 1 year ago

“We were very happy with your services and for the next vacation we will use your service again”

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Posted 1 year ago

Shuttle Direct is rated 4.5 based on 2,245 reviews