Shuttle Direct Reviews

Name: Shuttle Direct
Address: Emilio Ortuño 15, Benidorm Centre Building, Benidorm, Alicante
Rating: 4.46

4.5 Rating 2,309 Reviews

86 %

of reviewers recommend Shuttle Direct

Company Reviews

Metrics

Info

4.5

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Shuttle Direct:

At Shuttle Direct we offer a wide range of transportation options that cater to both individuals and groups. Our transportation services are perfect for those who are looking for a comfortable and hassle-free way to get to their destination.

With our shuttle services, you'll be picked up from the airport and dropped off at your accommodation economically as you will be riding with other passengers in the same vehicle.

If you're looking for something a little more private, we also offer private transportation services. With our private transportation services, you'll have your own driver who will take you directly to your destination.

At Shuttle Direct, we aim to provide the best possible transportation experience for our customers; whether you're traveling for business or pleasure, we're here to help. Our exclusive partnerships with top Online Tour Operators and Airlines ✈️ allow us to offer tailored services for our business accounts. Get in touch to find out how we can help with your transportation needs.

Choose Shuttle Direct for your transportation needs, and experience the best level of comfort, convenience, and safety.

Visit Website

Phone:

+34 965 856 694

Email:

customer.care@shuttledirect.com

Location:

Emilio Ortuño 15,
Benidorm Centre Building,
Benidorm
Alicante
03501

Shuttle Direct 5 star review on 28th September 2023

Cosmin C

Shuttle Direct 4 star review on 20th July 2023

Petra T

Shuttle Direct 5 star review on 19th April 2023

Deborah C

Anonymous

Anonymous // 01/01/2019

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“Zuerst ein Lob: Rückfahrt zum Flughafen war TOPP! Ordentlicher Bus mit Klimaanlage und freundlicher Fahrerin. Danke! Definitiv 5 Sterne wert. Kritik und deshalb nur vier Sterne: Fahrt zum Hotel war leider in sehr altem Bus mit defekten Bremsen und kaputter Klimaanlage (1,5 Stunden Brut Hitze) Fahrer war missmutig und hat kein Wort englisch oder deutsch verstanden.”

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Posted 3 years ago

Vielen Dank für Ihr positives Feedback zur Rückfahrt zum Flughafen – wir freuen uns, dass es Ihnen gefallen hat! Es tut uns jedoch aufrichtig leid, dass Ihre Erfahrung auf der Fahrt zum Hotel nicht unseren Standards entsprach. Wir entschuldigen uns für die Unannehmlichkeiten, die Sie aufgrund des alten Busses mit defekter Klimaanlage und Missverständnissen mit dem Fahrer hatten. Ihre Kommentare sind wichtig für uns, um unsere Dienstleistungen zu verbessern. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben, Sie mit einem besseren Service zu beeindrucken.

Posted 3 years ago

“When we arrived at the airport, the driver was not there to greet us as planned, we found someone to help us who was waiting for other shuttles and they rang to see where the transfer was, she informed us she had been in touch and they would be with us shortly, we waited about 20 mins and the driver turned up saying she had had problems with the van. It would have been nice to have had a text or message to let us know this. The transfer back to the airport arrived on time and we had no problems.”

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Posted 3 years ago

“Hat alles geklappt.”

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Posted 3 years ago

“servizio molto comodo , puntuali e corretti”

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Posted 3 years ago

“The first bus I catch from the aeroporto were falling appart. But the drivers were really Nice and helpfull.”

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Posted 3 years ago

“Ottimo rapporto qualità/prezzo, meglio il viaggio di ritorno, perché all'andata era un po' caldino senza clima”

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Posted 3 years ago

“Service top”

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Posted 3 years ago

“En la llegada el autocar tardó 1h en salir del aeropuerto hacia el hotel. hasta que no estuvo lleno no inició el viaje. Fue demasiada espera, hasta que no fue una persona a quejarse no salimos. La recogida del hotel fue muy puntual y rápida. Te recogen con bastantes horas de antelación de tu vuelo. Fue muy bien.”

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Posted 3 years ago

“Hat alles gut und zuverlässig geklappt.”

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Posted 3 years ago

“Todo perfecto con un vuelo de madrugada”

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Posted 3 years ago

“Mussten leider bereits zum zweiten Mal bei pünktlicher Ankunft am Flughafen auf den Fahrer warten.”

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Posted 3 years ago

“Very cheap reliable service.”

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Posted 3 years ago

“Arrived 30 mins late for airport pick up”

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Posted 3 years ago

“It was very good the driver was at the pick up on time and the ride was very comfortable”

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Posted 3 years ago

“Bonne prestation”

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Posted 3 years ago

“Perfect driver. He asked interested. Never Cut is off while we were talking. He knew enough English to get by. He was sweet and hands on. Loved that he called me when we couldn’t find him. Very nice driver.”

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Posted 3 years ago

“It’s a good reliable facility although a bit expensive looking at waiting time”

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Posted 3 years ago

“Bonne prestation, notre vol à l'arrivée avait du retard, mais le chauffeur a bien attendu. Pour le retour, la veille nous avons eu la confirmation de l'horaire pour retour à l'aéroport (à savoir qu'on avait 1h30 de route). Voiture confortable, chauffeur à l'écoute.”

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Posted 3 years ago

“A lot cheaper than all other transfers that we found. Obviously depends on how many drops off along the way but the bus was on time and a very comfortable journey. Would definitely use this service again.”

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Posted 3 years ago

“Muy bien el servicio. Muy amable el conductor. Retraso de 35 minutos en la recogida.”

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Posted 3 years ago

Shuttle Direct is rated 4.5 based on 2,309 reviews