Snap Rentals Reviews

Name: Snap Rentals
Address: 80H Richard Pearse Drive, Auckland, Auckland Region
Rating: 4.73

4.7 Rating 215 Reviews

95 %

of reviewers recommend Snap Rentals

Company Reviews

Metrics

4.7

Based on 215 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“The whole process was perfect, the car was great and the price was really good. The staff at Snap were friendly and helpful.”

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(QTA) - Posted 3 weeks ago

“I was very impressed with Snap, very good value, easy pick up and drop off at the airport, and great car. Would highly recommend Snap and would definately use again.”

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(CCA) - Posted 3 weeks ago

“Very easy to follow instructions. Quick pick to Snap. Friendly and helpful staff. Thank you”

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(QTA) - Posted 3 weeks ago

“All the staff we encountered during our hire of the car were very friendly and efficient. There were two issues with the car: Half way through the rental a warning came up on the dash saying it was due for an “oil service “. I tried to call the office for advice as to what they wanted me to do but neither of the 2 telephone numbers provided allowed me to contact someone for advice. The second issue was that the car engine periodically got hot for no apparent reason. A warning light would flash on the dash then you could watch the temperature gauge quickly return to normal. It did not seem to relate to speed or hilly terrain, it was quite random. On returning the car the staff were not concerned about the oil issue and said they would look into the temperature variations.”

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(AA) - Posted 3 weeks ago

“It was hassle free from pick up to drop off! Very friendly staff, car was perfect”

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(AA) - Posted 3 weeks ago

“Staff absolutely lovely with a welcoming smile 🥰Really helpful, supportive and respectful. They made me feel relaxed. The vehicle inside and outside very was clean and tidy. My apologies I should have put thru the car wash before returning the vehicle as it had bird droppings, THANK YOU SNAP RENTAL FOR YOUR SERVICE 👌👌👌 Thank you for information of what was required before returning the vehicle, it was really helpful ✔️✔️”

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(AA) - Posted 3 weeks ago

“Excellent value for money. An excellent lil vehicle that served its purpose. Hardly used any gas! Awesome 🙌”

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(AA) - Posted 3 weeks ago

“Quality vehicle good service and good price”

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(AA) - Posted 3 weeks ago

“Easy, efficient ,seemless service both pickup and drop off. Great value for money. I would definitely recommend.”

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(QTA) - Posted 3 weeks ago

“Easy comms and while the office is a couple minutes drive from the terminal in Nelson the shuttle was there briefly after we requested pickup. Great vehicle and equally the drop off was easy and painless. The windshield needed a bit of a clean and when we mentioned that to the staff they promised they’d follow up with the cleaning crew. All in all a good time.”

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(NSN) - Posted 3 weeks ago

“No hassle rental. Also very friendly staff in Queenstown. Was raining the day we arrived and my wife asked for an umbrella and the lady helped us to look for one and manage to get one for us to use on our entire trip. Really appreciate it.”

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(QTA) - Posted 3 weeks ago

“Excellent customer service and good quality car, clear explanation of hire terms and insurance. Highly recommend”

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(Wellington Airport) - Posted 3 weeks ago

“The pick-up service is extremely great! Nice staffs and prompt responses on my enquiries. The vehicle is good but the little improvement should be made on the online payment. Everything is good. Thank you for having a cheap car rental option.”

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(QTA) - Posted 3 weeks ago

“The rental car process was very easy and great customer service.”

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(AA) - Posted 3 weeks ago

“Quick and easy transaction”

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(AA) - Posted 3 weeks ago

“Service was good with airport pick up and to the office to collect the car. Staff were very good. All round a great little trip around Thank you”

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(QTA) - Posted 4 weeks ago

“There is a limited number of care rentals that accept AU P2 license in NZ. Luckily, I found Snap Car Rentals and they had great customer reviews. From the moment I first Inquired and to the time I dropped off the car, it was so easy! Friendly staff. Reasonably priced as well!”

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(QTA) - Posted 4 weeks ago

“-affordable price -nice and friendly staff”

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(CCA) - Posted 4 weeks ago

“Another successful rental with Snap. Just a quick rental, with just 12 hour transit, rental picked up quickly and efficiently. Vehicle in good condition, apart from missing hub cap, this was noted in the provided photos, but it did let the look of the vehicle down. Apart from that the vehicle was clean and tidy, return was quicker than pick up. Thanks again for a good rental at reasonable rates.”

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(AA) - Posted 4 weeks ago

“Excellent customer service as usual.”

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(QTA) - Posted 4 weeks ago

Snap Rentals is rated 4.7 based on 215 reviews