“Dear Finn,
You have been transparent in that you have acknowledged that you do receive referral fees from installers.
However this puts you in the unenvieble position of not being to reveal the true cost and hidden dangers inherent in the contract you sign with the installer, which is totally biased in favor of the installer in case things go wrong. Also in the pay back period etc no mention is made of the fact that the true cost lies in the decommisioning and disposal of the batteries at the end of life. (Some thing like the asbestos debecale from a past era comes to mind. ) It would be immensely useful, and appreciated , if you could put together a sample format of what a contract should look like between the battery supplier ,installer and end user, that is fair to all. Things, like not having a stable internet connection should not be a case for voiding a battery warranty. More than happy to discuss this further if you are so inclined. For the record your site is one of the most usefull resource for those of, the general public who have no clue of batteries, installation or contract laws
Kind regards
Pothen Joseph.”
Hi Pothen
Thank you for your kind words about our site and for taking the time to leave a review, always appreciate it. You have raised some interesting points.
We aim to be as transparent as possible about how our business works, you can read more about it here:
https://support.solarquotes.com.au/hc/en-us/articles/115000931934-How-does-SolarQuotes-make-money-Will-I-pay-more-for-my-system-by-using-SolarQuotes
Regarding your comment about the contract being biased in favour of the installer if things go wrong. We know thats a common concern in the industry. We trust all out installers but in the very rare event something goes wrong we do offer our guarantee https://www.solarquotes.com.au/installation-guarantee/, which is designed to give you extra confidence and peace of mind when choosing your installer.
As for your battery contract idea, I think it’s a fantastic suggestion. I’ll pass it on to our blog team, and they may end up writing a dedicated piece about it.
Thanks again for your feedback and support,
Ned
“The best advice for someone who would like to install the solar and battery systems. Thank you so much Finn Peacock and I wish you all the best from now on and the future.”
“Great help in finding reputable companies, plenty of information, easy to understand and email responses to my questions. Thanks so much for providing a wonderful service for solar novices”
“The SOLARQUOTES installer quote recommendation system saved me a ton of time sorting out the wheat from the chaff! I didn't have to deal with the "cowboy" end of the spectrum as I felt confident in all three quotes that I obtained. In fact, it was not particularly easy choosing between them as I felt confident that I would have been well looked after by all three. I am not a newbie when it comes to solar, as I have had a PV system for almost 15 years now, when they were expensive and more of a ""novelty" back then!
The SOLARQUOTES website has a ton of up-to-date quality information on it and is a great place to self-educate and start your solar journey! Also, it's well worth checking out their YouTube channel. Thank you!”
“After hitting the button for 3 quotes for battery installation they all came through within 48 hours. Knowing that all of the organisations were on the SQ approved panel gave me confidence. There were also great resources on the Solar Quotes website that enabled me to make an informed evaluation and comparison of the various quotes. I was able to make a selection quickly feeling that I knew what I was doing.”
“I am still in the process of selecting a Solar system installer. However, I recommend Solarquotes as a means of finding reputable installers. Their follow up has been very good. Les Salisbury”
“Very good information which helped understand what was needed from a system.
The selection of companies to quote was good, as well as another quote I organised myself.
Highly recommend the site.”
“I’m so glad I contacted Finn at SolarQuotes. After getting outrageous quotes from companies I decided to give SolarQuotes a try.
Three businesses got in contact with me and they had good advice and competitive prices.
Thank you Finn.”
“unified solar solution - attended my residence - were unable to give me very much information and a week later msged to tell me they could not provide a solution to fit my enphase pannels.
second quote - class A was done without anyinformation being obtained and had no infomation about saving or how they would install etc - very generic and unlikley to the true cost.
third company attending today - hooping for better”
Hi Marcella,
Thanks for letting us know. No good about those first two companies - I have followed up with them to ensure their quoting process improves in the future. Let me know how the third quote goes here: ned@solarquotes.com.au - if there are any more issues I will be able to investigate or perhaps point you towards another installer.
Ned.
“Solar Quotes do a wonderful job of explaining the complexities and options available in the world of solar power.
I have full trust in their advice and recommendations.
A great Aussie company”
“The process of getting quotes was easy but evaluating them is proving more complex than I think it need be.
I have 3 wildly different quotes as each company reckoned I needed something different. It's not a case of comparing apples with apples, there's oranges and pears in the mix too!
What is needed is someone really in the know but impartial, to evaluate your needs and tell you what you require and what you should be basing your quotes around.”
“I requested 3 quotes for a heat pump hotwater system. 3 installers provided prompt, different but comparable quotes allowing me to make a reasonable choice.
This was precisely the service that allowed me to proceed with confidence. Thank you SolarQuotes and thank you Powerhouse, Magna Electric and Helcro Solar for the quotes.”
“I have used Solar Quotes as a reliable place to find information and get referrals to reputable companies and installers for solar panels and heat pump hot water. Our recent HWS installation went very smoothly.”
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