“Already an owner of three Aus-Ion pans we had a good idea what we were in for with Noni pans. Perfect for that pasta sauce which tended to strip off our carefully manicured Aus-ion surface. Now no worries, no stick with just a little olive oil where the onions cooked clear, the sauce delicious and the clean up, no problems!”
“Haven’t received my delivery yet. It’s finally been despatched after 30 days of ordering so cannot give a review of product only customer service which is poor”
Hi there,
We’re sorry for the frustration this experience has caused, and for the review request being sent before your order arrived.
Your order was placed during our recent sale period, which brought an unusually high volume of orders for our small team. While this did impact dispatch timing, we can see that your order has now been dispatched and is on its way to you.
We do operate with a small customer care team here on the Sunshine Coast, and the Christmas period is an especially busy time for us. While delays can occur during peak periods, our team works hard to respond as promptly and helpfully as possible.
We’re confident that once you start using your new pans, they’ll be well worth the wait. If there’s anything we can assist with in the meantime, please don’t hesitate to reach out.
Warm regards,
The Solidteknics Team
“This my second Solidteknics pan and love everything about it. From buying a forever cooking pan that can pass on to my children to cooking with a safe tool. Not to mention the favour we do to the environment to get a piece that is build to last. Thanks Solidteknics’ team for what you are doing.”
“One of the best pans we have ever used. A great product with wonderful instructions on use and care. Delivered straight to our home in New Zealand. Highly recommend these pans — we love them. Thank you!”
“All my life I have been told that cast iron was the best to cook with but have never had the chance or been able to find pans good enough to use. What first attracted me to these pans is the health benefits of them having no plastics in them which most other brands have. Solidteknics is a pleasure to use, they are solid and one piece which means no moving handles. They are heavy which to me means quality and long lasting. There are the fun things too like date of manufacture and cut out in the handle. Biggest thing is they are made in AUSTRALIA. I totally recommend Solidteknics pans. AAA”
“Really happy with my purchase, the pans are solid as and obviously going to last well. Delivery was much quicker than expected.
Food does not burn easily in the stainless version and easy to clean.”
“We have bought a few pans over the last couple of years ,sick of the non stick pans that don't last ,tried solidteknics 30 cm frypan , early days but have been very impressed with its performance ,so far . its a beautiful implement . We have an induction cooktop , they seem hard on cookwear but this pan is handling it well .”
“I’ve been using my new Solidteknics fry pans for a couple of weeks, and they’ve quickly become the most reliable pieces in my kitchen. The build quality is exceptional solid, perfectly balanced, and clearly designed to last a lifetime.
Heat distribution is excellent, making everything from searing meats to frying eggs effortless. I also love that they’re free from coatings and chemicals, which gives me confidence that I’m cooking in a healthier way.
On top of that, it feels good knowing the cookware is Australian made and built with sustainability in mind. These pans are a true investment, and I can already tell that they will outlast every other piece of cookware I’ve owned.
Highly recommend for anyone considering making the switch to durable, healthy, and environmentally responsible cookware.”
“From time of ordering to delivery, this company excels. The product quality is amazing. And a lifetime guarantee of use, that's unheard of. It's Aussie made which makes me feel like an investor in the skills and talent of our local workforce. Love it all.”
Hi Nancy,
Thanks so much for your support and for taking the time to leave a review. We’ve just looked up your order, and good news: your sharpener has already arrived in the US from Australia and is currently on its way to you now.
We also want to share a little context, because we truly appreciate everyone’s patience. Our small head office team on the Sunshine Coast in Australia has been hand-packing each order by hand and this has taken longer than expected.
We know it’s been a long wait, and we’re genuinely grateful for your continued support of our small Australian manufacturing team.
Warm regards,
The Solidteknics Team
“I am loving my new wok, it heats up and cooks everything very evenly. Steak, chops, schnitzels, chicken, have all come out perfect and tender. My husband thought I’d changed butchers, no just a great pan.”
“So easy to care for and use, its just a mind shift from using traditional/toxic pans. One thing i didnt expect was how much better the food tastes when cooked in them. Love being able to use and buy Aussie made products too.”
