Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,416 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful ladies watch, very elegant and the perfect size.”

Helpful Report

Posted 3 weeks ago

Moin Mark! Thank you so much for your lovely feedback! We're really happy to hear that you find the ladies watch elegant and just the right size. That perfect balance of style and proportion is exactly what we aim for with our designs. Best regards from Hamburg!

Posted 3 weeks ago

“I bought the Sternglas Hamburg Argo Limited edition and it’s amazing. The design is so catchy”

Helpful Report

Posted 3 weeks ago

Moin Surinder! Thank you so much for your feedback! We're thrilled that the design of the Hamburg Argo Limited Edition caught your eye and that you're enjoying it. It's a special model for us, and we're happy it found its way to your wrist! Best regards from Hamburg!

Posted 3 weeks ago

“Everything is perfect. Thank you Sternglas Team!”

Helpful Report

Posted 4 weeks ago

Moin Kiril! We're truly happy to hear that everything was perfect for you! Thank you for your kind words and your trust in us — it means a lot to the whole Sternglas team. Best regards from Hamburg!

Posted 4 weeks ago

“Excellent service and fast shipping, even internationally. I am impressed. This won’t be my last purchase.”

Helpful Report

Posted 1 month ago

Moin David! Thank you for the wonderful feedback! We're so happy to hear that everything went smoothly with your international order and that we could leave a lasting impression. It means a lot to know this won’t be your last purchase—we’re already looking forward to the next time! Best regards from Hamburg!

Posted 1 month ago

“Great service, package arrived promptly after purchase and excellent and timely communication.”

Helpful Report

Posted 1 month ago

Moin! Thanks so much for your kind words! We're happy to hear that everything—from the speedy delivery to the communication—met your expectations. It's always our goal to make sure you feel well taken care of from start to finish. Best regards from Hamburg!

Posted 1 month ago

“Sternglas answered my questions immediately and were very attentive”

Helpful Report

Posted 1 month ago

Moin Oyku! Thanks so much for sharing your experience! We're really happy to hear that you felt well taken care of and that we could help you quickly. It’s always our goal to provide clear and attentive support. Best regards from Hamburg!

Posted 1 month ago

“Very nice Bauhaus watch. 38mm great fit. High quality and light.”

Helpful Report

Posted 1 month ago

Moin Joe! Thank you for sharing your impression! We're really happy to hear that the 38 mm Bauhaus design is a great fit for you and that you’re enjoying its lightness and quality. We wish you much joy wearing it! Best regards from Hamburg!

Posted 1 month ago

“Very good products, nice design.”

Helpful Report

Posted 1 month ago

Moin Jose! We are thrilled to hear you enjoy our design and products. We hope they bring you joy for years to come. Best regards from Hamburg!

Posted 1 month ago

“Sternglas have simply been amazing since I purchased my watch & ordered a strap replacement a few years after. Their customer service is top notch and their watches are a great value for money!”

Helpful Report

Posted 1 month ago

Moin Ivo! Thanks so much for your kind words! We're thrilled to hear that you're still happy with both your watch and our service. It’s always great to know we’ve made a positive impact, and we really appreciate your trust in Sternglas. Best regards from Hamburg!

Posted 1 month ago

“I have bought three watches from Sternglas over the years and I have been very happy each time. I am also very impressed by the delivery and customer service. Every part of the experience has always been top class.”

Helpful Report

Posted 1 month ago

Moin Hannes! Thank you so much for your continued trust and loyalty! It truly means a lot to us that You've come back not once, but twice—and each time felt just as satisfying. We're also really happy to hear that our delivery and customer service left such a great impression on you. Enjoy your growing collection and hopefully there’s still room for another favorite down the line! Best regards from Hamburg!

Posted 1 month ago

“Excellent services from advertising, logistics and final delivery! I wished this watch immediate I sow it. Thank you to the Sternglas team!”

Helpful Report

Posted 1 month ago

Moin Iulian! Thank you so much for your lovely message! We're really happy to know that our service from start to finish left such a positive impression on you—and it's wonderful to hear that the watch spoke to you right away. That kind of connection is what we always hope to create! Thank you from the whole Sternglas team! Best regards from Hamburg!

Posted 1 month ago

“I foound Sternglass to be a very attractive option, their design are simple, classic and I recommend it.”

Helpful Report

Posted 1 month ago

Moin Jose! Thank you for your kind words! We're thrilled to hear that the watch exceeded your expectations. It's great that the color struck the right balance and that the size feels just right for you. Your recommendation means a lot to us! Best regards from Hamburg!

Posted 1 month ago

“Merci, Danke !”

Helpful Report

Posted 1 month ago

Moin Luc! You're very welcome! We're thrilled to hear you're happy with everything. Enjoy your new timepiece! Best regards from Hamburg!

Posted 1 month ago

“Great website and really prompt delivery”

Helpful Report

Posted 1 month ago

Moin Juan! Thanks so much! We're glad you enjoyed the experience—from browsing the website to receiving your watch quickly. Hope you enjoy it for a long time to come! Best regards from Hamburg!

Posted 1 month ago

“Very fast shipping from Germany to the US! Quick and easy to work with.”

Helpful Report

Posted 1 month ago

Moin Ryan! We're so glad to hear that everything went smoothly with your order! Fast shipping and a hassle-free experience are exactly what we aim for — it's great to know that it reached you in the US so quickly. Thanks for your trust and support! Best regards from Hamburg!

Posted 1 month ago

“I like the watch, it's very light and very minimalistic in design, slightly smaller on a wrist and the strap as well , not the length, the length is fine just”

Helpful Report

Posted 1 month ago

Moin Rafal! Thanks so much for sharing your thoughts! We're really happy to hear that you like the lightness and minimalistic design of your watch – that’s exactly what we’re going for. It sounds like you’re mentioning the strap feels a bit small in another way – maybe in terms of width or overall feel on the wrist? We’d love to hear more about that so we can keep improving. Thanks again for your feedback and for choosing Sternglas! Best regards from Hamburg!

Posted 1 month ago

“Very helpful staff.”

Helpful Report

Posted 1 month ago

Moin Tomas! We're really glad to hear that our team was able to support you in a helpful way! It's always our goal to make sure you feel well taken care of. Best regards from Hamburg!

Posted 1 month ago

“I just love Naos XS Mother of Pear edition! I must say, it’s more than just a timepiece; it’s a statement. The craftsmanship is impeccable, with a design that beautifully balances elegance and durability. But what truly sets this watch apart is the team behind it. From the moment I placed my order to the moment it arrived, their dedication to quality and customer care was clear. Every detail, from the packaging to the follow-up, showed genuine passion and professionalism. Highly recommended - not just for the watch, but for the people who make it happen :)”

Helpful Report

Posted 1 month ago

Moin Alina! Thank you so much for your wonderful feedback! We're truly honored that the Naos XS Mother of Pearl edition has found such an appreciative home. Knowing that you see it not just as a timepiece but as a statement really means the world to us. It's also incredibly encouraging to hear that our team's efforts stood out to you—each member is passionate about creating a memorable experience, and your kind words are the best reward we could ask for. Thanks again for your heartfelt recommendation! Best regards from Hamburg!

Posted 1 month ago

“I had my eye on Sternglas for a while, specifically the Naos model, so when the time was right, I decided to pull the trigger and get one. I am pleased with the delivery time between Germany and The UK, only took a couple of days to arrive and I was informed by DHL during the whole process. So far, I am very happy with the watch and who knows if I will get another model down the line.”

Helpful Report

Posted 1 month ago

Moin Byron! Thanks a lot for sharing your experience! We're really glad to hear that the Naos caught your eye and even happier that it lived up to your expectations once it arrived. It's great to know that the delivery from Germany to the UK was smooth and quick, and that DHL kept you in the loop the whole way. Enjoy wearing your Naos – and if you ever feel like adding a second Sternglas to your collection, we’d love to welcome you back! Best regards from Hamburg!

Posted 1 month ago

“Habe meine zweite Sternglas-Uhr gekauft, die 42 mm XL, Hamburg Automatik. Schnell geliefert und das Modell ist so schön und minimalistisch. Sehr angenehm zu tragen und die Uhrzeit sehr gut ablesbar. Ich wünsche Ihnen viel Erfolg mit Ihrem Unternehmen.”

Helpful Report

Posted 1 month ago

Moin! Wie schön, dass Du Dich erneut für eine Sternglas-Uhr entschieden hast – und dann gleich für die Hamburg Automatik in 42 mm! Es freut uns sehr zu lesen, dass Dir das minimalistische Design, der Tragekomfort und die gute Ablesbarkeit gefallen. Für Deine netten Worte und die guten Wünsche möchten wir uns herzlich bedanken. Beste Grüße aus Hamburg!

Posted 1 month ago

Sternglas GmbH is rated 4.8 based on 2,416 reviews