Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,416 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible products and incredible people. Fast shipping and excellent communication, highly recommended !”

Helpful Report

Posted 1 month ago

Moin Ilias! Thank you so much for your kind words! We're really happy to hear that both our products and our team made such a great impression on you. It's always our goal to deliver not only beautiful timepieces but also a smooth and enjoyable experience all around. Best regards from Hamburg!

Posted 1 month ago

“Awesome watch, I really love the design and the quality. I got the Hamburg Chrono and love it”

Helpful Report

Posted 1 month ago

Moin Minh! We're thrilled to hear that you're loving the Hamburg Chrono! The design and quality truly make it a standout piece. Thanks for sharing your experience with us! Best regards from Hamburg!

Posted 1 month ago

“Very good support on any issue or question, very fast getting my order and even when a problem was detected it was fast and easy solved. Congratulations to the team!”

Helpful Report

Posted 1 month ago

Moin Yurena! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team and that everything was resolved quickly. We really appreciate your feedback! Best regards from Hamburg!

Posted 1 month ago

“Beautiful watch”

Helpful Report

Posted 1 month ago

Moin! Thank you for your feedback! We're so glad you like your new watch! Best regards from Hamburg!

Posted 1 month ago

“Seamless buying experience. Price on the website is final - it includes taxes and shipping, a welcome change for a canadian user :)”

Helpful Report

Posted 1 month ago

Moin! We're so glad to hear that your buying experience was seamless, and we completely agree—it’s great not having to worry about extra costs! We aim to make everything as straightforward as possible for all our customers, and it's wonderful that it worked out well for you. Best regards from Hamburg!

Posted 1 month ago

“Very easy to use website that provided all the information I needed to make a decision.”

Helpful Report

Posted 1 month ago

Moin Alan! Thanks a lot for your feedback! We're happy to hear that navigating our website was straightforward and helpful for you. it's great to know that you found all the information needed to make your choice—we always aim to keep things as clear and user-friendly as possible. Best regards from Hamburg!

Posted 1 month ago

“Die Uhr ist sehr schön, ich habe ja bereits 3 oder 4. Ich liebe neben dem Design auch das Saphirglas da ich meine Uhren immer trage. Dadurch sieht die Uhr auch nach langer Zeit fast wie neu aus. Super Bei der Lumatik light sieht man den Minuten- und Stundenzeiger in der Nacht leider nicht.”

Helpful Report

Posted 1 month ago

Moin Hans! Vielen lieben Dank für Deine Treue und Deine ehrliche Rückmeldung! Es freut uns sehr zu lesen, dass Du bereits mehrere unserer Uhren besitzt und sowohl das Design als auch das Saphirglas so schätzt. Genau dafür ist es gedacht – damit Deine Uhr auch nach vielen Einsätzen im Alltag noch wie neu aussieht. Dass Du mit der Ablesbarkeit der Zeiger bei der Lumatik Light in der Nacht nicht zufrieden bist, tut uns leid. Die Leuchtkraft hängt stark vom Auftragen der Leuchtmasse und der vorherigen Lichtaufnahme ab – bei unserem Modell ist diese eher dezent gehalten, um dem cleanen Look gerecht zu werden. Wir nehmen Dein Feedback aber sehr ernst und geben es gerne an unser Design-Team weiter, um zukünftige Modelle noch weiter zu verbessern. Wir hoffen, Du hast dennoch weiterhin Freude an Deiner Uhr! Beste Grüße aus Hamburg!

Posted 1 month ago

“Excellent service- ordered Saturday night on my wrist Tuesday afternoon Germany to the UK. The watch is even better in the metal. I love the style, and had been looking at Sternglas for a while. Accuracy of the quartz movement is superb, still spot on to the second after a weeks wear. I have a 8.5 inch wrist, but no problem with the strap which was not only long enough but serves to be as good quality as the watch itself. Very pleased with the purchase, and would definitely recommend for product quality and service”

Helpful Report

Posted 1 month ago

Moin George! Thank you so much for sharing Your detailed experience! It's fantastic to hear that the watch arrived so quickly and even exceeded your expectations once on the wrist. We're especially glad that the strap worked well for your 8.5 inch wrist and that you’re enjoying both the design and the accuracy of the quartz movement. Knowing that you’ve had your eye on Sternglas for a while makes it even more rewarding to hear that you’re this pleased with the result. Enjoy every moment with your new timepiece – and thanks again for the warm recommendation! Best regards from Hamburg!

Posted 1 month ago

“I am so impressed with company after my 1st purchase. How good a company is can be seen how they handle a problem. Within a week customer service proactively corrected my strap's issue without me needing to do a thing. Changing my rating to all 5's. I would recommend your company to anyone purchasing a watch. The service is great. I like the watch very much, Naos Bauhaus III. However, the clip on the superslim metal band that came with it does not work. I have spent a great time of time researching how it is supposed to work. Either I have a flawed piece or it's a bad design. I have now ordered from you a leather band to replace it. At my expense ($81, Order #E10048761 ). So my rating would be a 5 otherwise.”

Helpful Report

Posted 1 month ago

Moin Mark! Thank you for your honest review. We replaced your strap with your ordered one. We hope that this one will function the way it should. If there should be any questions left always feel free to conact us. Best regards from Hamburg!

Posted 1 month ago

“Great company, great customer service, and super fast shipping to the US.”

Helpful Report

Posted 1 month ago

Moin Alexander! Thank you for your kind words! We're thrilled to hear you're happy with our service. We always aim to provide a smooth and fast experience, no matter where you are. Best regards from Hamburg!

Posted 1 month ago

“I just received my Sternglas Berlin, It's so elegant and sober. Simplicity and sophistication rule.”

Helpful Report

Posted 1 month ago

Moin! We're so glad to hear you're enjoying your Sternglas Berlin! Its blend of elegance and simplicity really makes it a standout piece. We hope it continues to impress you! Best regards from Hamburg!

Posted 1 month ago

“Very nice watch to add to my ever growing collection,not been disappointed with any of my additions,prompt service and prompt delivery to the UK,more than happy with everything.”

Helpful Report

Posted 1 month ago

Moin Kevin! We’re so happy to hear that the watch is a great addition to your collection and that you're satisfied with the service! It’s wonderful that your experience has been so positive from start to finish. Best regards from Hamburg!

Posted 1 month ago

“My son loves his new watch! Beautiful craftsmanship.”

Helpful Report

Posted 1 month ago

Moin Elizabeth! We’re so glad to hear that your son loves his new watch! It’s always wonderful when craftsmanship and design come together to create something special. Thank you for sharing your positive feedback! Best regards from Hamburg!

Posted 1 month ago

“I recently purchased a Sternglas Automatik men’s wristwatch, and I couldn’t be more pleased with my decision. You had me at Bauhaus. From the moment I unboxed it, the craftsmanship stood out—sleek, minimalist, and effortlessly stylish. The automatic movement is a delight, offering that satisfying mechanical feel without the need for a battery, which is a big plus for me. The design strikes a perfect balance between modern simplicity and classic elegance, making it versatile enough to wear with a suit or casually on the weekend. The quality of the materials—sapphire crystal glass and a sturdy stainless steel case—feels premium, especially for the price point. It’s been keeping time flawlessly, and I’ve already received several compliments on it. Sternglas has truly delivered a standout piece that combines affordability with sophistication. Highly recommend it to anyone looking for a reliable, good-looking automatic watch!”

Helpful Report

Posted 1 month ago

Moin Eugene! Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your Sternglas Automatik has lived up to your expectations. It’s fantastic to know that the Bauhaus design, craftsmanship, and automatic movement have made such a positive impression. We’re especially happy to hear that the watch has been keeping time flawlessly and that you've been getting compliments on it—what a great combination of style and functionality! Best regards from Hamburg!

Posted 1 month ago

“Great support and exceptional designs.”

Helpful Report

Posted 1 month ago

Moin! We are thrilled to hear that we could make you a happy customer with our support and designs. Best regards from Hamburg!

Posted 1 month ago

“Всичко беше, както очаквах, а часовникът за мен е Топ, като съчетание на дизайн и функционалност е абсолютно блестящ”

Helpful Report

Posted 1 month ago

Moin Пенчо! Радваме се, че часовникът отговаря на твоите очаквания и те е впечатлил! За нас е удоволствие да създаваме модели, които съчетават дизайн и функционалност по такъв начин. С най-добри пожелания от Хамбург!

Posted 1 month ago

“Como siempre, todo perfecto. Relojes de gran calidad, con acabados de lujo y una presentacion y envio sobresaliente”

Helpful Report

Posted 1 month ago

Moin Andreu! ¡Muchas gracias por tu comentario! Nos alegra saber que estás satisfecho con la calidad y presentación de nuestros relojes. Es un placer saber que cumplimos con tus expectativas. ¡Mejores saludos desde Hamburgo!

Posted 1 month ago

“Very nice brand, good quality, great design and affordable as well.”

Helpful Report

Posted 1 month ago

Moin Jelle! Thank you for your kind words! We're thrilled to hear that you're enjoying the quality, design, and value of our watches. We appreciate your support and look forward to offering you more great timepieces in the future. Best regards from Hamburg!

Posted 1 month ago

“Gentili e disponibili, volevo ordinare un orologio con un altro centurino che costava 10 euro di piu, non c'è stato nessun problema a farlo e in più non mi hanno fatto pagare la differenza di prezzo”

Helpful Report

Posted 1 month ago

Moin! Siamo felici che tu abbia avuto una buona esperienza con il nostro servizio! Ci fa piacere che tutto sia stato risolto senza problemi. Se avrai bisogno di altro in futuro, saremo sempre a tua disposizione. Cordiali saluti da Amburgo!

Posted 1 month ago

“Met them at the Dallas Windup last month. Beautiful pieces. I ordered my watch, came in less than a week. Love it and so does my wife. She's ordering a Red ladies watch next.”

Helpful Report

Posted 1 month ago

Moin Steve! Thank you so much for your kind words! We're thrilled that you and your wife are enjoying your watches. It's always great to meet customers in person at events like the Dallas Windup. We're excited to hear that she's already planning her next watch purchase with us! Best regards from Hamburg!

Posted 1 month ago

Sternglas GmbH is rated 4.8 based on 2,416 reviews