Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,416 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love German made items, I’m an owner of 2 Porsche’s and many other German quality made items, ie Leica’s”

Helpful Report

Posted 2 months ago

Moin Peter! We're honored to be part of your collection of finely crafted German products! Enjoy your watches, and if you're ever looking for another piece to complement your collection, we'd be happy to help. Best regards from Hamburg!

Posted 2 months ago

“Awesome quality as always. Don't um and urr over this brand, it does exactly what it promises on the tin!”

Helpful Report

Posted 2 months ago

Moin Euan! Thank you for your great feedback! We're thrilled that you're happy with the quality. Enjoy your watch, and we look forward to having you back! Best regards from Hamburg!

Posted 2 months ago

“Top notch process from start to opening the box...excellent customer service and the watch is as advertised..... dc”

Helpful Report

Posted 2 months ago

Moin Doug! Thank you so much for your feedback! We're delighted that everything from the ordering process to the unboxing experience met your expectations. We always aim to deliver top-quality service and products! Best regards from Hamburg!

Posted 2 months ago

“Beautiful watch and company very efficient”

Helpful Report

Posted 2 months ago

Moin Lynn! Thank you for your kind words! We're thrilled that you're happy with the watch and our service. We strive to provide the best experience for our customers. Best regards from Hamburg!

Posted 2 months ago

“Easy and hassle free to order, quick delivery. They do what they promise.”

Helpful Report

Posted 2 months ago

Moin! Thank you so much for your positive review! We're thrilled to hear that your ordering experience was smooth and that the delivery met your expectations. We always strive to keep things simple and reliable for our customers. Best regards from Hamburg!

Posted 2 months ago

“Great product and great, prompt service!”

Helpful Report

Posted 2 months ago

Moin Ben! Thank you for the great feedback! We're so happy to hear that you're pleased with both the product and our service. We take great pride in quality and fast delivery, and it's wonderful to know that both have worked out well for you. We hope you enjoy your watch for a long time and that it continues to accompany you reliably. Best regards from Hamburg!

Posted 2 months ago

“Ordered two watches. They shipped quickly. When I opened them, the watches were stunning to look at. The quality of the watches is amazing. Have worn both already and don’t want to take them off. Will be buying more soon”

Helpful Report

Posted 2 months ago

Moin Dennis! Thank you for your kind words! We're thrilled that you're enjoying your new watches and that their quality and design have impressed you. It’s always great to hear when our timepieces become favorites! We look forward to welcoming you back for your next purchase. Best regards from Hamburg!

Posted 2 months ago

“This is going to sound like a bot review, but I was geniunly impressed enough with Sternglas and its customer service to go write this review (I am a real person I promise!). I bought a Naos XS rosegold with sapphire glass about 1.5 years ago and have loved the heck out of that watch. I wore it every day, so imagine my sadness when suddenly from one day to the next it just stopped (6 am on the 6th ironically). This is however a positive review as the customer service was incredible. The watch was still within its warranty period so I contacted Sternglas and they instructed me to return the defective watch and within a week they had sent me a replacement. The person who helped me at Sternglas, Sarah, was incredibly helpful, quick in her responses and genuinely kind, so shout-out to her in particular. Will continue to love the heck out of this watch.”

Helpful Report

Posted 2 months ago

Moin! We truly appreciate your kind words and are so glad to hear that our customer service team, especially Sarah, could assist you quickly and efficiently! It's great to know that your Naos XS has been a beloved companion, and we’re happy we could get you back to enjoying it. Thanks for taking the time to share your experience—your support means a lot to us! Best regards from Hamburg!

Posted 2 months ago

“The product arrived in four days without hassle.”

Helpful Report

Posted 2 months ago

Moin Pauli! Glad to hear that your order arrived quickly and without any issues! Enjoy your new timepiece, and thanks for choosing Sternglas. Best regards from Hamburg!

Posted 2 months ago

“Overall, it's a nice piece; the bronze/green/brown looks great. They only think it's too thick; for 38mm, it looks too fat because of it.”

Helpful Report

Posted 2 months ago

Moin Sergey! Thanks for your feedback! We're glad you like the bronze, green, and brown combination—it’s definitely a unique look. We understand that thickness is a matter of personal preference, and we appreciate your perspective. Hopefully, the design still grows on you over time! Best regards from Hamburg!

Posted 2 months ago

“It took only 5 days from the moment I ordered my Berlin watch to get to me, all the way from Germany to South Florida. I love the classic appearance of the watch. Thank you.”

Helpful Report

Posted 2 months ago

Moin Ronnie! We're delighted to hear that your Berlin watch arrived so quickly and that you love its classic design! Enjoy wearing it, and if you ever need anything, feel free to reach out. Best regards from Hamburg!

Posted 2 months ago

“Super achat. Colis arrivé quelques jours après la commande et très bien emballé. Très bonne communication !👍”

Helpful Report

Posted 2 months ago

Moin Laurent! Merci beaucoup pour ton retour ! Nous sommes ravis que tout se soit bien passé, de la commande à la livraison. Profite bien de ta montre ! 👍 Meilleures salutations de Hambourg !

Posted 2 months ago

“Beautiful timepiece, high quality and great design! I got in touch with the customer service for clarification on notions I am not familiar with and they have been very professional. Highly recommended!”

Helpful Report

Posted 2 months ago

Moin Alessandro! Thank you for your kind words! We're thrilled that you're happy with your timepiece and that our customer service could assist you professionally. Enjoy your watch, and if you ever have more questions, we're always here to help! Best regards from Hamburg!

Posted 2 months ago

“Service : perfect Product : I love my watch !! Great job ! Congratulations and thank you very very much !”

Helpful Report

Posted 2 months ago

Moin Rodrigo! Thank you so much for your kind words! We're thrilled to hear you're happy with both the service and your watch. It means a lot to us! Enjoy wearing your timepiece, and thank you for choosing us. Best regards from Hamburg!

Posted 2 months ago

“Authentic affordable luxury”

Helpful Report

Posted 2 months ago

Moin Carlos! Thank you for your feedback! We’re glad you see the value in our timepieces. Enjoy your watch! Best regards from Hamburg!

Posted 2 months ago

“Easy to order and great to wear! If you want an affordable and great looking, premium build watch (or watches), this is the place to be.”

Helpful Report

Posted 2 months ago

Moin Maarten! Thank you for your great feedback! We're thrilled to hear that ordering was easy and that you're enjoying your watch. We truly appreciate your support and hope you continue to enjoy your timepiece! Best regards from Hamburg!

Posted 2 months ago

“I bought it for my wife’s anniversary gift 🎁 She loved it ! Exceptional quality very elegant.”

Helpful Report

Posted 2 months ago

Moin Charlyn! Thank you for choosing Sternglas for such a special occasion! We're delighted to hear that your wife loved her anniversary gift and that you appreciate the exceptional quality and elegance of the watch. Wishing you both many happy moments ahead! Best regards from Hamburg!

Posted 2 months ago

“I just received my Berlin today. It is a beautiful watch. The engraving on the back is outstanding. I was looking for a 38mm vintage style dress watch and the Berlin perfectly fills the bill. I’m glad I found Sternglas.”

Helpful Report

Posted 2 months ago

Moin Roger! Thank you for your wonderful feedback! We're thrilled that the *Berlin* meets your expectations and that you appreciate the engraving and vintage-style design. It’s great to hear that you found exactly what you were looking for. Enjoy your new timepiece! Best regards from Hamburg!

Posted 2 months ago

“Beautiful product well wraped and nice on the wrist.”

Helpful Report

Posted 2 months ago

Moin Peter! Thank you for your kind feedback! We're delighted that you like the product and that it fits nicely on your wrist. Enjoy your new timepiece! Best regards from Hamburg!

Posted 2 months ago

“Alles gute”

Helpful Report

Posted 2 months ago

Moin Janos! Vielen Dank! Dir auch alles Gute und viel Freude mit Deiner Uhr! Beste Grüße aus Hamburg!

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 2,416 reviews