Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent watch! Thank you.”

Helpful Report

Posted 3 months ago

Moin! Thank you for your great feedback! We're so happy to hear that you're enjoying the watch. Best regards from Hamburg!

Posted 2 months ago

“Excellent communication and very quick delivery and beautiful packaging.”

Helpful Report

Posted 3 months ago

Moin Michael! Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with our communication, quick delivery, and beautiful packaging. We hope you enjoy your new watch! Best regards from Hamburg!

Posted 2 months ago

“Sternglas is one of the best!!!”

Helpful Report

Posted 3 months ago

Moin Karl! Thank you for your fantastic feedback! We're thrilled to hear that you consider Sternglas one of the best. It means a lot to us! Best regards from Hamburg!

Posted 2 months ago

“Good service, fast delivery and feedback.”

Helpful Report

Posted 3 months ago

Moin Darius! Thank you for your feedback! We're thrilled to hear that you're happy with our service, fast delivery, and communication. We look forward to serving you again! Best regards from Hamburg!

Posted 3 months ago

“Comprè un reloj y en dos dias lo tenìa en casa, en Madrid”

Helpful Report

Posted 3 months ago

Moin Jose! ¡Qué alegría saber que la entrega fue tan rápida! Nos encanta que hayas recibido tu reloj en tan poco tiempo. Esperamos que disfrutes de tu compra. ¡Mejores saludos desde Hamburgo!

Posted 3 months ago

“I have bought the watch for a friend. The online purchase was smooth, contact through email very professional. The friend is satisfied with the watch”

Helpful Report

Posted 3 months ago

Moin Nevena! Thank you for sharing your experience! We’re happy to hear that the purchasing process was smooth and that your friend is satisfied with the watch. We hope to be part of your next watch purchase as well! Best regards from Hamburg!

Posted 3 months ago

“Absolutely love Sternglas, they make beautiful watches and their service is always on point. Dispatch is quick, delivery is fast and communication is on point. Will definitely be buying more in the future!”

Helpful Report

Posted 3 months ago

Moin Hugh! We're thrilled to hear that you're so happy with both our watches and our service! Your enthusiasm means a lot to us, and we're glad the entire experience—from dispatch to delivery—met your expectations. We can't wait to see which timepiece catches your eye next! Best regards from Hamburg!

Posted 3 months ago

“Very efficient service.”

Helpful Report

Posted 3 months ago

Moin! We're happy to hear that you found our service efficient! Thank you for your support. Best regards from Hamburg!

Posted 3 months ago

“I have a Hamburg and my wife has the Naos XS in gold. It is absolutely beautiful and we are extremely happy with it. Telling everyone we know about Sternglas. We love the idea the founder has and the small group of 15 people it takes to make these perfect well designed bauhaus style watches. I am from the USA and believe Germany has the BEST style watches. You have a long term customer. Thank you for quick delivery and updates, thankyou for perfection in design and a great community. I’m following you guys on Facebook looking forward to another watch that catches my eye, which tends to be most of them haha”

Helpful Report

Posted 3 months ago

Moin Justin! Thank you so much for your wonderful feedback! It’s amazing to hear that both you and your wife love your Sternglas watches. We truly appreciate your support and enthusiasm for our Bauhaus designs and craftsmanship. Your kind words about our small team mean a lot to us, and we’re honored to have you as a long-term customer. Enjoy your timepieces, and we’ll keep designing watches to catch your eye! Best regards from Hamburg!

Posted 3 months ago

“The watch is very beautiful and comfortable.”

Helpful Report

Posted 3 months ago

Moin Angel! We're happy to hear that you find the watch both beautiful and comfortable! Enjoy wearing it. Best regards from Hamburg!

Posted 3 months ago

“Belle montre finition excellente!”

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Posted 3 months ago

Moin Geoffroy! Nous sommes ravis que vous soyez satisfait de votre montre et de sa finition ! Merci beaucoup pour votre retour. Meilleures salutations de Hambourg !

Posted 3 months ago

“I really appreciate the help I was given by the people at Sternglas. They answered all my questions in a very timely manner. The watch arrived very quickly to my home in the States from Germany. Keep up the good work!”

Helpful Report

Posted 3 months ago

Moin Jackilyn! We're so glad to hear that you had a positive experience with our team! It's great to know that we could help with your questions and that the delivery was quick all the way to the States. We'll certainly keep up the good work and appreciate your support! Best regards from Hamburg!

Posted 3 months ago

“From Hamburg to Budapest they delivered the product in 2 workdays. Great service.”

Helpful Report

Posted 3 months ago

Moin Andras! Thank you for sharing your great experience! We're thrilled that your order arrived so quickly from Hamburg to Budapest. We're always aiming to provide excellent service. Best regards from Hamburg!

Posted 3 months ago

“I have two watches from them and love both.”

Helpful Report

Posted 3 months ago

Moin Thomas! Thank you for sharing your feedback! We're thrilled to hear that you love both of your watches. If you ever need anything or have any questions, feel free to reach out. Best regards from Hamburg!

Posted 3 months ago

“Je ne connaissais pas mais sternglas devient une marque dont je parle à mon entourage. L’envoi était rapide et bien suivi. Merci !”

Helpful Report

Posted 3 months ago

Moin Yoann! Merci beaucoup pour Votre message ! Nous sommes ravis que Sternglas ait trouvé une place dans Votre entourage. Profitez bien de Votre montre, et si Vous avez la moindre question, nous restons à Votre disposition. Meilleures salutations de Hambourg !

Posted 3 months ago

“This watch is absolutely beautiful! I got the Bahaus for my a anniversary and wear it everyday. Can't wait to expand my collection.”

Helpful Report

Posted 3 months ago

Moin Jake! Thanks for your kind words! We're thrilled that your Bauhaus watch has become an everyday favorite. Sounds like the start of a great collection—whenever you're ready for the next timepiece, we’ll be happy to help you find the perfect match. :) Best regards from Hamburg!

Posted 3 months ago

“Good web design, easy ordering, quick delivery”

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Posted 3 months ago

Moin Paul! Glad to hear you had a smooth experience with our website and ordering process! We hope you're enjoying your new timepiece. Best regards from Hamburg!

Posted 3 months ago

“Products and customer service has been very good. The website could use additional work for user friendliness.”

Helpful Report

Posted 3 months ago

Moin Michael! We appreciate your honest feedback! It's great to hear that you're satisfied with our products and customer service. Your input on the website is valuable, and we're always looking for ways to improve the user experience. If you have any specific suggestions, we'd love to hear them! Best regards from Hamburg!

Posted 3 months ago

“The watch itself (Hamburg Chronograph) is beautiful and well worth the price point. Not crazy about the quality of the leather bands but the silver stainless bands are great and, like the watch itself, very fairly priced. Beyond the product itelf, the customer service was fabulous and I was blown away by how rapidly both of my orders arrived at my door (3 days from ordering on the watch and about 2.5 days on the stainless band that I ordered seperately a week atwer the watch order) - I'm in the US for reference.”

Helpful Report

Posted 3 months ago

Thank you for your thoughtful review! We're delighted to hear that you're enjoying your Hamburg Chronograph and that you find it well worth the price. Your feedback on the leather and stainless steel bands is much appreciated—we always strive to offer the best experience possible. We're especially happy that our customer service and fast shipping impressed you. Getting your orders to you quickly, even across the Atlantic, is something we take pride in. If you ever need anything else, we're here for you. Best regards from Hamburg!

Posted 3 months ago

“Wide range of watches. I picked Hamburg bronze version which is beautiful. It came to Slovakia within 4 days without any problem which is amazing. 100% recommend .”

Helpful Report

Posted 3 months ago

Moin Julius! Thank you for your fantastic feedback! We're so glad you love the Hamburg bronze version – it's a stunning choice! It's great to hear that the delivery was smooth and quick all the way to Slovakia. Your 100% recommendation means a lot to us, and we’re thrilled you’re happy with your watch! Best regards from Hamburg!

Posted 3 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews