Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the entire Sternglas experience - easy shopping, great products, fast delivery, products as beautiful as on the webpage.”

Helpful Report

Posted 3 months ago

Thank you for your amazing feedback! We're thrilled to hear that you loved the entire Sternglas experience, from shopping to delivery. It’s fantastic that the products lived up to your expectations and looked just as beautiful as on the webpage. We’re so glad you’re happy with your purchase! Best regards from Hamburg!

Posted 3 months ago

“We like the vision of Sternglas and of course the quality of the watches too.”

Helpful Report

Posted 3 months ago

Moin Mike! Thank you for your wonderful feedback! We’re so happy to hear that you connect with the vision behind Sternglas and are enjoying the quality of our watches. It’s great to know our approach resonates with you! Best regards from Hamburg!

Posted 3 months ago

“Great site and superfast delivery.”

Helpful Report

Posted 3 months ago

Thanks for your kind words! We're happy to hear that you had a great experience with our website and fast delivery. Enjoy your watch! Best regards from Hamburg!

Posted 3 months ago

“Beaut watch!....delivered on time.”

Helpful Report

Posted 3 months ago

Moin Peter! Glad to hear You're happy with Your watch and the delivery! Enjoy it! Best regards from Hamburg!

Posted 3 months ago

“Great watch. Fair price”

Helpful Report

Posted 3 months ago

Moin Rui! We're glad You're happy with Your watch! Enjoy wearing it, and thanks for choosing Sternglas. Best regards from Hamburg!

Posted 3 months ago

“The company exceeded my expectations in every way.”

Helpful Report

Posted 3 months ago

Moin Rand! That's wonderful to hear! Exceeding expectations is exactly what we strive for. Enjoy your timepiece, and thank you for your support! Best regards from Hamburg!

Posted 3 months ago

“Hi, so far, my review of Sternglas is quite impressive as a new customer. I online ordered the Hamburg Chrono Dark Green and receive a great watch that has exceeded my expectations. The entire process from browsing the Website, to purchase and shipping arrangement, was a fast painless process. Keep up the great work Sternglas Team!”

Helpful Report

Posted 3 months ago

Moin John! Thank you so much for your kind words! We're thrilled to hear that your experience with Sternglas has been smooth and that your Hamburg Chrono Dark Green has exceeded your expectations. We work hard to make every part of the process as easy and efficient as possible, so it’s great to know we’ve hit the mark for you. We really appreciate your feedback, and if you ever need anything else, don’t hesitate to reach out. Best regards from Hamburg!

Posted 3 months ago

“Great products!”

Helpful Report

Posted 3 months ago

Thank you so much! We're thrilled that you're happy with our products. If you ever need anything or have any questions, don't hesitate to reach out. Best regards from Hamburg!

Posted 3 months ago

“Seems like a very engaged company culture and their customer service was spot on. I had a question about a watch design and they got back to me quickly.”

Helpful Report

Posted 3 months ago

Moin Eric! Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. It’s always great to know that we’re able to assist quickly and effectively. We truly value our customers and are committed to providing a helpful and engaged experience every time. If you ever have more questions or need anything else, don't hesitate to reach out. Best regards from Hamburg!

Posted 3 months ago

“As always, another beautiful watch. Sternglass keeps coming up with great new models.”

Helpful Report

Posted 3 months ago

Moin Isidro! Thank you so much for your continued support! We’re thrilled to hear that you’re enjoying the new model as much as the previous ones. We’re always working to create unique and beautiful designs, and it means a lot to us that you’re excited about what we have to offer. If you have any questions or need anything else, feel free to reach out. Best regards from Hamburg!

Posted 3 months ago

“No problems at all with Sternglas! My watch came in 3 days, which is absolutely amazing considering I live on the other side of the world.”

Helpful Report

Posted 3 months ago

Moin Andrew! Thank you for your fantastic feedback! We're so happy to hear that your watch arrived quickly, especially all the way to the other side of the world. We always aim for a smooth and efficient experience, and it's great to know everything worked out perfectly for you. If you ever need assistance or have any questions, we're always here to help. Best regards from Hamburg!

Posted 3 months ago

“Classy operation and watch with the right mix of modern and classic. Very efficient website and the watch traveled a long way to me very quickly, I’m keeping my eye on this company for future offerings. Best wishes to Sternglas team!”

Helpful Report

Posted 3 months ago

Moin Sean! Thank you so much for your kind words! We're thrilled to hear that you find the mix of modern and classic design in your watch just right, and that you had a smooth experience with our website and delivery. It’s great to know you’ll be keeping an eye on our future offerings! We truly appreciate your support and wish you all the best. If you ever need anything, don’t hesitate to reach out. Best wishes from Hamburg!

Posted 3 months ago

“Good website, I like the information provided about the company, its ethos, and their products. My order arrived quickly, and I am pleased with the watch.”

Helpful Report

Posted 3 months ago

Moin Peter! Thank you for your great feedback! We're so glad you found our website informative and that your order arrived quickly. It’s wonderful to hear that you're pleased with your new watch—it’s always our goal to provide a seamless experience and high-quality products. If you have any further questions or need assistance, don’t hesitate to get in touch. Best regards from Hamburg!

Posted 3 months ago

“Delivery was quicker than expected. Beautifully packaged with the same stylish understatement as the beautiful product within. Coming from a design background I have nothing but praise for Sternglas. Thank you.”

Helpful Report

Posted 3 months ago

Moin Chris! Thank you so much for your kind words! We’re thrilled to hear that both the delivery and the packaging exceeded your expectations, and it's fantastic to know that our design resonated with you, especially coming from someone with a design background. Your praise means a lot to us! If you ever have more feedback or need assistance, don’t hesitate to reach out. Best regards from Hamburg!

Posted 3 months ago

“I am excited by the simple beauty of my new Bauhaus watch. It has classic design and the quality that will last for generations. I have always been fascinated by my grandfather's West German barometer which I keep on my wall. It stays with me as a reminder of my ancestry, and I hope that one day that this watch will pass down to my child or grandchild as a family heirloom. As for the customer service and delivery, they were both top notch. I had a special request due to my large wrist and I received prompt support for a larger strap. Delivery from Germany to western Canada was surprising fast (6 days!?). If you are looking for simple beauty, skilled craftmanship, and quality customer service, Sternglas will exceed your expectations.”

Helpful Report

Posted 3 months ago

Moin Hans Peter! Thank you so much for your heartfelt and detailed review! We're absolutely delighted that you love your new Bauhaus watch and that it resonates with the timeless value you see in your grandfather's barometer. It's truly wonderful to think of this watch one day being passed down as a family heirloom. We're also thrilled to hear that our customer service and delivery met your expectations—especially with your special request for a larger strap and the quick shipping to western Canada. We always aim to provide prompt and attentive support, and it's great to know it made a difference for you. Thank you for recommending Sternglas for its beauty, craftsmanship, and customer service! We're honored to have earned your trust and appreciation. If you ever need anything else, we’re always here to help. Best regards from Hamburg!

Posted 3 months ago

“I bought a couple of straps which I want put in one of my watches. When I received the straps they were very beautiful! Even better than the pictures. All their products you see online are even better in person! What a classy company. Thank you!”

Helpful Report

Posted 3 months ago

Moin Pat! Thank you for your wonderful feedback! We're thrilled to hear that the straps exceeded your expectations and that our products look even better in person. We always strive to provide high-quality items that make a lasting impression, so your words mean a lot to us. If you ever need more straps or have any other questions, we’re here to help. Best regards from Hamburg!

Posted 3 months ago

“Easy order and fast response time.”

Helpful Report

Posted 3 months ago

Moin Andrew! Thank you for your great feedback! We're thrilled to hear that you had an easy ordering experience and that our response time met your expectations. If you need anything else, feel free to reach out. Best regards from Hamburg!

Posted 3 months ago

“The watches are stunning, beautiful Bauhaus-style! Extremely good service from the Sternglas-people. Watches compete Max Bill (Junghans) but ..affordable. Praise the designers!”

Helpful Report

Posted 4 months ago

Moin Marcel! Thank you for your wonderful review! We are honored by your feedback. Thank you! Best regards from the whole Sternglas-Team!

Posted 3 months ago

“couldn't be happier with the watch and Sternglas”

Helpful Report

Posted 4 months ago

Moin Daniel! Thank you for your fantastic feedback! We're so happy to hear that you're completely satisfied with your watch and your experience with Sternglas. It means a lot to us to know that we’ve made you happy. If there's anything we can do for you in the future, feel free to reach out. Best regards from Hamburg!

Posted 4 months ago

“I'm super happy with my Sternglas Hamburg. They delivered it to my door with no fuss whatsoever; while international shipping to Indonesia can be a pain in the behind due to inept custom regulations and officers. The watch is great. It looks effortlessly luxurious, while affordable. It sits right on my wrist. I highly recommend their products.”

Helpful Report

Posted 4 months ago

Thank you so much for your amazing feedback! We're thrilled to hear that, despite the challenges of international shipping, your experience was smooth and hassle-free. It's fantastic that the Hamburg model has exceeded your expectations, offering both luxury and comfort at an affordable price. Your recommendation means a lot to us, and we’re so happy you're enjoying your timepiece. If you ever need assistance or have any questions, don’t hesitate to reach out. Best regards from Hamburg!

Posted 4 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews