Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Classic watch-Love it!”

Helpful Report

Posted 4 months ago

Moin Paula! Thank you for sharing your enthusiasm! We're thrilled to hear that you love the classic design of your watch. If there's ever anything we can assist you with, we're here for you. Best regards from Hamburg!

Posted 4 months ago

“Beautiful watch., exquisite packaging and great service.”

Helpful Report

Posted 4 months ago

Moin Colin! Thank you for your kind words! We're delighted to hear that you're pleased with your beautiful watch, the exquisite packaging, and the great service. Your satisfaction means the world to us! If you ever need assistance, don’t hesitate to reach out. Best regards from Hamburg!

Posted 4 months ago

“Very happy with the service!”

Helpful Report

Posted 4 months ago

Moin Carlos! Thank you for your feedback! We're thrilled to hear that you're very happy with our service. We always strive to provide the best experience for our customers, and it's great to know we've met your expectations. Best regards from Hamburg!

Posted 4 months ago

“Beautiful & great quality watches. Stay small, or at least small-house quality 🤲🏼”

Helpful Report

Posted 4 months ago

Moin Nicole! Thank you for your kind words! We're so happy to hear that you're impressed with the beauty and quality of our watches. We are committed to maintaining that small-house quality, ensuring each timepiece reflects our dedication to craftsmanship. Your support means a lot to us! Best regards from Hamburg!

Posted 4 months ago

“I have a good and timely response from the staff, the product is very nice and I am very satisfied with this.”

Helpful Report

Posted 4 months ago

Moin Watchara! Thank you so much for your feedback! We're delighted to hear that you had a positive experience with our service and are satisfied with your product. Your satisfaction is very important to us, and we appreciate your kind words. Best regards from Hamburg!

Posted 4 months ago

“Had a great experience with sternglas would definitely recommend”

Helpful Report

Posted 4 months ago

Moin Derek! Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with us and that you'd recommend Sternglas. Your support means a lot to us! Best regards from Hamburg!

Posted 4 months ago

“The Naos was my first timepiece. I couldn’t be more happy with it. Making something look so effortless takes a tremendous amount of effort. I quickly ordered an additional band so I could wear it for every occasion. Thank you, Team Sternglas.”

Helpful Report

Posted 4 months ago

Moin Matthew! Thank you so much for your kind words! We’re delighted to hear that your Naos has made such a great impression. It’s wonderful that you’re enjoying it for every occasion. We always strive to offer timeless designs that suit any style. Thank you for choosing Sternglas! Best regards from Hamburg!

Posted 4 months ago

“The sales process was effortless & the team was kind enought to reply during the winter break to give me an update on the status of the order. Overall, a very happy client.”

Helpful Report

Posted 4 months ago

Moin Anson! Thank you so much for sharing your experience! We’re glad to hear that the sales process was smooth and that our team could assist you even during the winter break. Your satisfaction means a lot to us, and we’re thrilled to have you as a happy client. Best regards from Hamburg!

Posted 4 months ago

“Very fast shipping to the USA and great pricing.”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We're delighted to hear that the shipping to the USA was quick and that you found our pricing appealing. Ensuring a smooth and efficient experience for our customers worldwide is something we take great pride in. If you ever have any questions or need assistance, we’re here for you. Best regards from Hamburg!

Posted 4 months ago

“Great company to buy from. Very good quality watches just like the big guys but reasonable in prices.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us and that you find our watches to be of high quality. It's fantastic to know that we can offer a great product at a reasonable price, just like the big brands. If you ever need anything, we’re always here to assist you. Best regards from Hamburg!

Posted 4 months ago

“All dealings with Sternglas have been exemplary. They seem to be a vibrant outfit with value for money and good customer service at the heart of what they do.”

Helpful Report

Posted 4 months ago

Moin Derek! Thank you for sharing your thoughts! We're so glad to hear that you've had such a positive experience with Sternglas. Providing great value, exceptional customer service, and high-quality products are our top priorities, so it's wonderful to know that we’ve met your expectations. We look forward to serving you again in the future! Best regards from Hamburg!

Posted 4 months ago

“I love the two new watches I purchased from Sternglas; they both are elegant and so finely designed I know I will enjoy them for years to come.”

Helpful Report

Posted 4 months ago

Moin Daniel! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new watches. It’s always great to know that our designs and craftsmanship are appreciated, and we’re confident that these timepieces will continue to bring you joy for years to come. Best regards from Hamburg!

Posted 4 months ago

“The perfect range for stylish, utilitarian and lasting watch. Totally worth the price, and let you avoid « paying for a brand ».”

Helpful Report

Posted 4 months ago

Thank you for your thoughtful feedback! We're delighted to hear that our watches meet your expectations for both style and practicality, offering great value. It’s fantastic to know that you appreciate the balance between quality and price, as we strive to create timeless pieces that stand the test of time without the added cost of a big brand name. Best regards from Hamburg!

Posted 4 months ago

“nice watch, very pleasant to wear everyday with the stainless steel wrist-band”

Helpful Report

Posted 5 months ago

Thank you for sharing your thoughts! We're thrilled to hear that you're enjoying the watch and finding it comfortable to wear every day. The stainless steel band is indeed a great choice for both durability and style. We hope it continues to be a favorite in your collection! Best regards from Hamburg!

Posted 4 months ago

“Order process was easy, intuitive and fast. Both watches arrived well packaged and fairly quickly. The presentation in the boxes was excellent. The quality of both watches have been excellent as well. Beautiful pieces with higquality finishes using expert assembly processes The watches feel of quality while remaining comfortably light on the wrist. The Essentialist look and close to the wrist feel make them exciting pieces to wear. And, Sarah from client services has followed up to ensure my satisfaction with my orders and again to inform me of where my order was in the process. Well done Sternglas Team. gary Langley”

Helpful Report

Posted 5 months ago

Moin Gary! Thank you so much for your wonderful review, Gary! We're thrilled to hear that both your watches met your expectations in terms of quality, design, and overall experience. We're especially happy that Sarah from our customer service team could assist you so effectively. It’s always great to hear when our efforts to provide an excellent customer experience shine through. We appreciate your support and hope you enjoy wearing your beautiful timepieces for years to come! Best regards from Hamburg!

Posted 4 months ago

“I really like the new aventurine naos. Great looking space like dial, excellent time keeping, the same style hands as my hamburg with great working lume, a watch for all my needs ,from casual to dress,thank you sternglas!”

Helpful Report

Posted 5 months ago

Moin Mark! Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new Aventurine Naos. The space-inspired dial really does make it a unique and eye-catching piece, and it's great to know the timekeeping and lume are working well for you. It’s fantastic that you find it versatile enough to suit all your needs, whether casual or dressy! We appreciate your support and look forward to bringing you more timepieces you’ll love. Best regards from Hamburg!

Posted 4 months ago

“A bit subjective, but it's one of the best Bauhaus designed watches.”

Helpful Report

Posted 5 months ago

Moin Tim! Thank you for sharing your thoughts! We're so glad you appreciate the Bauhaus design of our watches. It’s always wonderful to hear that our pieces resonate with those who admire minimalist aesthetics and thoughtful craftsmanship. We truly believe in the beauty of simple, functional designs that stand the test of time. Best regards from Hamburg!

Posted 4 months ago

“Watch was as promised. Delivered to the United States within three business days and without the hassle of having to deal with any foreign currencies, everything was done in dollars. The whole process was convenient, the watch is quality. I love how versatile it is.”

Helpful Report

Posted 5 months ago

Thank you for your fantastic feedback! We're thrilled to hear that the delivery process was smooth and convenient, especially with everything handled in dollars. It's great to know that you’re enjoying the versatility and quality of the watch. We’re so glad it met your expectations! Best regards from Hamburg!

Posted 4 months ago

“Love the watch!”

Helpful Report

Posted 5 months ago

Moin Scott! Thank you for sharing your enthusiasm! We're thrilled to hear that you're enjoying your new watch. Best regards from Hamburg!

Posted 5 months ago

“Lovely watch, very pleased with it. Not sure about the strap so have ordered a different one, which I am very happy with. Both watch & new strap perfectly as advertised and delivered on time. I now have 2 Sternglas watches, both excellent value for money, thanks.”

Helpful Report

Posted 5 months ago

Moin Chris! Thank you for your wonderful feedback! We're so happy to hear that you're pleased with your watch and that the new strap has worked out perfectly for you. It's great to know you're enjoying both of your Sternglas timepieces and finding them to be excellent value for money. We appreciate your continued trust in us! Best regards from Hamburg!

Posted 5 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews