Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sternglas was great to work with fast free shipping and no tax.”

Helpful Report

Posted 5 months ago

Moin James! Thank you for sharing your experience! We're thrilled to hear that you had a smooth and enjoyable experience with Sternglas, from the fast shipping to the no tax! We always aim to make every step of the process as seamless as possible for our customers. Best regards from Hamburg!

Posted 5 months ago

“First Sternglas purchase, but would buy from them again.”

Helpful Report

Posted 5 months ago

Moin Philip! We're so glad to hear you're happy with your first Sternglas purchase! It's wonderful that you'd consider buying from us again. We strive to make every experience a positive one and are excited to have earned your trust. Best regards from Hamburg!

Posted 5 months ago

“Nice customer service”

Helpful Report

Posted 5 months ago

Moin Nicolas! Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We always aim to provide helpful and friendly support to make your experience as smooth as possible. Best regards from Hamburg!

Posted 5 months ago

“GEAT Service. Prompt shipment. Nice choice of watches.”

Helpful Report

Posted 5 months ago

Moin Christopher! Thank you for your kind words! We’re thrilled that you’re happy with our service, quick shipping, and the selection of watches. We truly appreciate your support and hope you enjoy your timepiece! Best regards from Hamburg!

Posted 5 months ago

“Great communication with customers, fantastic specifications for a low price, beautiful design 😃”

Helpful Report

Posted 5 months ago

Moin Nikola! Thank you for your wonderful feedback! We're so glad to hear that you’re happy with our communication, the quality for the price, and the design of your watch. We truly appreciate your support and hope you continue to enjoy it! 😃 Best regards from Hamburg!

Posted 5 months ago

“Nice compagny, friendly aftersales!”

Helpful Report

Posted 5 months ago

Thank you for your kind feedback! We're thrilled to hear that you had a positive experience with our company and aftersales service. We’re always here to help if you need anything in the future. Best regards from Hamburg!

Posted 5 months ago

“What can I say, I came across this watch brand by chance and loved the Bauhaus design, but also the brand name - what an heavenly name "Sternglas" 😇😊🥳 The design flashed me that much, that not even one week later I bought a second watch 🤩😜 I think that speaks for itself .....”

Helpful Report

Posted 5 months ago

Moin Steffen! Thank you so much for your enthusiastic feedback! 😊 We're thrilled that both our Bauhaus design and the name "Sternglas" made such a great impression on you – what a wonderful compliment! 🌟 The fact that you couldn't resist and got a second watch within a week truly speaks volumes. 🤩 We hope you continue to enjoy both timepieces and welcome you warmly to the Sternglas family! 🥳 Best regards from Hamburg!

Posted 5 months ago

“This is the second purchase I have made from Sternglas and I would highly recommend them. Not only are the watches beautifully crafted and designed, the whole process from ordering online to the timepiece arriving has been seemless. I live in New Zealand and this second watch is a gift for my husband who will no doubt be as in love with this secnd piece, as he was with the first.”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words and continued trust in Sternglas! 🌏 We're thrilled to hear that both the craftsmanship of our watches and the seamless ordering process have met your expectations—especially all the way from New Zealand. It’s wonderful to know that this gift for your husband is as special as the first piece. We’re confident he’ll love it just as much! ❤️ Best regards from Hamburg!

Posted 5 months ago

“My order through Sternglas was very easy and seamless. It was nice to know returns were available should I need them, and the order came in quickly (with taxes paid, which is a nice touch too).”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're glad to hear that your ordering experience was smooth and hassle-free. Knowing that the quick delivery and included taxes added to your satisfaction is wonderful to hear. We're always here to help should you need anything in the future! Best regards from Hamburg!

Posted 5 months ago

“Gagenau!! The quality and beauty of the Sternglas watches, is ridiculously unmatched at these prices. An excellent experience, only made better by the service!”

Helpful Report

Posted 5 months ago

Moin Andreas! Thank you so much for your enthusiastic feedback! It’s incredible to hear that you’re so impressed by the quality and beauty of our watches. Knowing that your experience was enhanced by great service makes us especially proud. We hope your Sternglas watch continues to bring you joy every day! Best regards from Hamburg!

Posted 5 months ago

“Buying process was easy and quick shipment. Post delivery follow-up was also very pleasant and proactive.”

Helpful Report

Posted 5 months ago

Moin Anshul! Thank you for sharing your experience! We’re glad to hear that the buying process was smooth and the shipment quick. It's great to know you appreciated our proactive follow-up—your satisfaction is always our priority. Enjoy your Sternglas timepiece! Best wishes from Hamburg!

Posted 5 months ago

“I haven't worn the watch yet. But I am looking forward to doing so. It look very stylish.”

Helpful Report

Posted 5 months ago

Moin Pablito! Thank you for your feedback! We’re glad to hear that the watch looks stylish to you, and we’re sure you’ll enjoy wearing it once you do. We hope it lives up to your expectations when the time comes! Best regards from Hamburg!

Posted 5 months ago

“Really beautiful watch, glad I bought it!”

Helpful Report

Posted 5 months ago

Moin Rena! Thank you for your feedback! We're so happy to hear that you're pleased with your watch. It’s great to know you’re enjoying it! Best regards from Hamburg!

Posted 5 months ago

“I bought another two Sternglas watches for the holidays and i am always surprised by the quality and style of these zeitmessers. And how they can make them for reasonable prices is beyond believe. Well done 👏”

Helpful Report

Posted 5 months ago

Moin Nic! Thank you so much for your fantastic feedback and for continuing to choose Sternglas! We’re thrilled to hear that you’re consistently impressed by the quality, style, and value of our watches. Your support means a lot to us, and we’re glad to know our timepieces are making a lasting impression! 👏 Best regards from Hamburg!

Posted 5 months ago

“Received the watch in 2 working days. All went very easy. The watch looks great and so far the quality is feels very good. Really happy with it!”

Helpful Report

Posted 5 months ago

Moin Nick! Thank you for your wonderful feedback! We’re so glad to hear that everything went smoothly with your order and that you’re happy with both the watch’s look and quality. We hope it continues to exceed your expectations! Best regards from Hamburg!

Posted 5 months ago

“Amazing watch. I love it”

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Posted 5 months ago

Moin Nabil! Thank you for your amazing feedback! We’re so happy to hear that you love your watch. Enjoy every moment with it! Best regards from Hamburg!

Posted 5 months ago

“Really fast and good communication.”

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Posted 5 months ago

Moin Alberto! Thank you for your feedback! We're glad to hear that you were pleased with our fast and clear communication. It's always our goal to make your experience as smooth as possible. Best regards from Hamburg!

Posted 5 months ago

“The watch looks very nice indeed As it’s a Christmas present my husband hasn’t seen it yet but I am sure he will like it Very easy to order and dispatched very quickly We appreciate the email sent afterwards about how to set it etc Unfortunately there were issues at customs because of missing information”

Helpful Report

Posted 5 months ago

Moin Isabelle! Thank you for your feedback! We’re thrilled to hear that the watch looks great and that the ordering process was easy. We hope your husband loves it when he sees it! We’re also glad you found the email about setting it helpful. We’re sorry to hear there were customs issues, and we appreciate your understanding. If there’s anything we can assist with, please let us know. Best regards from Hamburg!

Posted 5 months ago

“Schöne Uhr, schnelle Lieferung !”

Helpful Report

Posted 5 months ago

Moin Georges! Vielen Dank für dein Feedback! Es freut uns sehr, dass dir die Uhr gefällt und die Lieferung schnell war. Viel Freude mit deinem neuen Zeitmesser! Beste Grüße aus Hamburg!

Posted 5 months ago

“Shipping was a week early. It took longer than than the 5 business days, but a great watch.”

Helpful Report

Posted 5 months ago

Sternglas GmbH is rated 4.8 based on 2,417 reviews