Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,897 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I now have two Sternglass watches. I am impressed with the Sternglas philosophy of producing high quality serviceable watches at affordable prices. My experience of their customer focus and service is positive. I’m happy to recommend their products to anyone seeking a high quality and impressive looking watch.”

Helpful Report

Posted 7 months ago

Moin John! Thank you very much for your thoughtful and kind feedback! We're delighted to hear that our philosophy and customer service have made such a positive impression on you. Knowing that you’re happy with your two Sternglas watches and willing to recommend us means a lot to the entire team. Best regards from Hamburg!

Posted 7 months ago

“Easy to order from. Wonderful selection to choose from.”

Helpful Report

Posted 7 months ago

Moin Taylor! Thank you for your kind words! We're so glad you found the ordering process smooth and enjoyed browsing our collection. It means a lot to know that the experience was a positive one for you. Best regards from Hamburg!

Posted 7 months ago

“I’m very impressed by the stylish design, the build quality, and the ease with which the strap can be adjusted. And all of that for a great price!”

Helpful Report

Posted 7 months ago

Moin Marcel! Thank you for sharing your impressions! We're delighted that the design, build quality, and practicality of the strap adjustment have all stood out to you. Offering a watch that looks great, feels solid, and is easy to wear — all at a fair price — is exactly what we aim for. Best regards from Hamburg!

Posted 7 months ago

“What can I say? The process was as simple as it could possibly be. The follow up emails are a nice touch.”

Helpful Report

Posted 7 months ago

Moin David! Thank you for your kind words! We're really glad to hear that everything went smoothly and that you appreciated the follow-up emails — we like to keep things personal and straightforward. It's great to know that the experience felt effortless for you! Best regards from Hamburg!

Posted 7 months ago

“Excellent watch company! Always refreshing with design, and very affordable. I have now purchased a number of Sternglas watches and I am never disappointed with the service, timescale of delivery, and overall quality.”

Helpful Report

Posted 7 months ago

Moin Adrian! Thank you so much for your wonderful feedback! We're truly honored to have earned your trust over multiple purchases. It means a lot to know that you appreciate our designs, find our watches affordable, and that both service and delivery meet your expectations every time. We'll keep doing our best to keep things fresh and reliable! Best regards from Hamburg!

Posted 7 months ago

“Estoy muy gratamente sorprendido con todo lo que implica la compra de su reloj, desde la velocidad con la que llegó hasta el descubrimiento de la gran calidad que tiene. Tengo la loca idea de crear una marca yo mismo y sus relojes y la historia detrás de ellos están siendo una gran fuente de inspiración. Muchas gracias.”

Helpful Report

Posted 7 months ago

Moin Allen! ¡Qué alegría leer tu mensaje! Nos llena de orgullo saber que nuestra forma de trabajar y la calidad de nuestros relojes te han sorprendido tan positivamente. Que nuestra historia incluso te inspire a crear tu propia marca es un enorme halago para nosotros. Te deseamos muchísimo éxito en ese camino – ¡y quién sabe dónde te llevará esa “loca idea”! ¡Un cordial saludo desde Hamburgo!

Posted 7 months ago

“I love this watch !!! Its simple elegance and slim design is exactly what was looking for ! Sternglas knocked it out of the park !! Thank you so much !!!”

Helpful Report

Posted 7 months ago

Moin Charles! Thank you so much for your enthusiastic feedback! We're overjoyed to hear that the watch’s simple elegance and slim design are just what you were looking for. It means a lot to us that it hit the mark so perfectly for you — your kind words truly made our day! Best regards from Hamburg!

Posted 7 months ago

“I got this for my son when he graduated with his MBA. He loves it!”

Helpful Report

Posted 7 months ago

Moin Amy! What a thoughtful gift – and congratulations to your son on his MBA! We're delighted to hear that he loves the watch. It means a lot to us to be part of such a special milestone. Best regards from Hamburg!

Posted 7 months ago

“The ordering process was smooth, and it took only 3 days to deliver it to Bulgaria.”

Helpful Report

Posted 7 months ago

Moin Dimo! We're happy to hear that your order arrived in Bulgaria so quickly and that everything went smoothly. We hope you're enjoying your new timepiece and that it brings you lots of joy. Warmest regards from Hamburg!

Posted 7 months ago

“Love the company and the story behind it and the service they offer. Absolutely perfect.”

Helpful Report

Posted 7 months ago

Moin Sebas! It means a lot to us that you appreciate both our story and the service we strive to provide. Knowing you find everything absolutely perfect truly motivates us to keep going strong! Best regards from Hamburg!

Posted 7 months ago

“Only two days after ordering my NAOS in blue with the Milanese Silver Strap I have got the beautiful piece delivered here in Spain! Looks even nicer than on the website! Thanks for the perfect watch and the excellent service!”

Helpful Report

Posted 7 months ago

Moin Daniel! We’re thrilled to hear your Naos in blue with the Milanese Silver Strap arrived so quickly and that it looks even better in person! It means a lot to us that you’re happy with the watch and our service. Thank you for sharing your experience. Best regards from Hamburg!

Posted 7 months ago

“Very good value.”

Helpful Report

Posted 7 months ago

Moin John! Thank you for recognizing the great value our watches offer. We strive to combine quality and design at a fair price, so it’s great to know you feel that way. Best regards from Hamburg!

Posted 7 months ago

“Second watch purchase from Sternglas - quality watches, fast and efficient order processing / delivery to UK. Customer service using WhatsApp and email also 5star. Really impressed.”

Helpful Report

Posted 7 months ago

Moin Simon! We’re thrilled to welcome you back for your second Sternglas watch! It’s great to hear that you appreciate the quality of our timepieces as well as our fast, smooth order processing and delivery to the UK. Our team is glad that our WhatsApp and email support made your experience even better. Looking forward to being part of your watch journey for many years to come! Best regards from Hamburg!

Posted 7 months ago

“My Naos XL arrived in a very short time by DHL. The watch is absolutly the same what I saw on the webpage.”

Helpful Report

Posted 7 months ago

Moin Jozsef! We’re delighted to hear your Naos XL arrived quickly and matches exactly what you expected from our website. It’s great when everything comes together smoothly like that! Enjoy your new watch! Best regards from Hamburg!

Posted 7 months ago

“I've had nothing but a good experience with Sternglas. The watches look great, the website is simple to use with a great mixture of pictures in different scenarios, and they appear to really care about their brand, engaging with customers and respecting feedback.”

Helpful Report

Posted 7 months ago

Moin! Thank you for your kind words and for highlighting your positive experience with Sternglas! We’re thrilled to hear that you enjoy our watches and find our website user-friendly and visually appealing. Engaging with our community and valuing feedback is very important to us, so it’s wonderful to know that this comes across. We look forward to continuing to provide you with designs that inspire and serve you well. Best regards from Hamburg!

Posted 7 months ago

“I bought this watch for my dad's birthday & it is gorgeous, he loves it . Quality products with a fast efficient delivery time.”

Helpful Report

Posted 7 months ago

Moin Julie! We’re so happy to hear that the watch was a perfect gift for your dad’s birthday and that he loves it! It means a lot to us that you appreciate the quality and the fast delivery. Best regards from Hamburg!

Posted 7 months ago

“First Class service and beautiful watches…”

Helpful Report

Posted 7 months ago

Moin Gordon! We’re really glad to hear you appreciate our first-class service and the beauty of our watches. Your kind words mean a lot to us! Best regards from Hamburg!

Posted 7 months ago

“Nice automatic watches at a reasonable price point”

Helpful Report

Posted 7 months ago

Moin Ira! Thanks a lot for your great feedback! We're really happy to hear that you appreciate the value for money of our automatic watches. That's exactly what we strive for – high-quality timepieces at a fair price. Best regards from Hamburg!

Posted 7 months ago

“Very nice and elegant timepiece.”

Helpful Report

Posted 7 months ago

Moin Alejandro! Thank you for your kind words! We're thrilled to hear that you find the timepiece elegant and that it meets your expectations. Enjoy wearing it! Best regards from Hamburg!

Posted 7 months ago

“The watch I purchased is very nice and is as advertised. Quality appears to be good and working in order. The subsequent super slim strap is also very nice. The only potential issue is the locking mechanism is very difficult to work and appears to not be as secure as it could be.”

Helpful Report

Posted 7 months ago

Moin Todd! Thank you for your honest feedback! We're really happy to hear that you're satisfied with the watch and the Super Slim strap overall. It's great that both items meet your expectations in terms of design and quality. We’re sorry to hear about the concerns with the locking mechanism. It’s important to us that you feel secure and comfortable wearing your watch, so if the clasp continues to give you trouble, please don’t hesitate to reach out to our support team – we’d be happy to look into a solution for you. Best regards from Hamburg!

Posted 7 months ago

Sternglas GmbH is rated 4.8 based on 2,897 reviews