Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,903 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,903 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great watch! Classy and price quality the best on the market!”

Helpful Report

Posted 1 year ago

Moin Simon! Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying your watch and that it meets your expectations in both style and value. It’s always great to hear that our efforts to provide high-quality timepieces at an accessible price are appreciated. We look forward to bringing you even more fantastic models in the future! Best regards from Hamburg!

Posted 11 months ago

“Great quality company !”

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Posted 1 year ago

Moin Kenna! Thank you for your kind words! We're thrilled to hear that you're happy with our products and service. We’re committed to delivering great quality and it’s wonderful to know that you’ve had such a positive experience with us. Best regards from Hamburg!

Posted 11 months ago

“Beautiful piece. Excellent value for money.”

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Posted 1 year ago

Moin Suchira! We're so glad to hear that you're pleased with your timepiece! It’s fantastic to know that you feel it offers excellent value for money. Thank you for sharing your thoughts with us! Best regards from Hamburg!

Posted 11 months ago

“Beautiful watch!”

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Posted 1 year ago

Moin Ignacio, as we have already done by email, we would like to apologize to you once again here! Something like this must not happen and we are constantly working to improve. I saw that we sent you the bracelet straight away :) we hope you enjoy your new watch and the bracelet and apologize again very much! If there is anything else that we can do for you, just let us know! Best wishes from Hamburg!

Posted 1 year ago

“Very good customer service.”

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Posted 1 year ago

Moin Tomasz! Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our customer service. We always strive to provide the best support possible. Best regards from Hamburg!

Posted 11 months ago

“I love the Sternglas watches, I have already bought another watch and I find the quality/ price of these products really rare in the large market of the watches. The service is impeccable, the contacts with the costumers are always excellent.”

Helpful Report

Posted 1 year ago

Moin Leonardo! We're thrilled to hear that you’re a fan of Sternglas watches and that you’re enjoying your timepieces! We take great pride in offering quality at a fair price, and we’re so happy to hear that you’ve had great experiences with our service too. Thank you for your trust and support! Best regards from Hamburg!

Posted 11 months ago

“I’ve had my watch a few weeks now and I love it. The craftsmanship is excellent and the attention to its esthetic quality is very on point. In my option the values this company has embedded in their product are the right ones, and I very sincerely hope my opinion of this piece is just as good in the next 10 years.”

Helpful Report

Posted 1 year ago

Moin Dennis! It’s fantastic to hear that you're enjoying your watch and that the craftsmanship and design have lived up to your expectations! We are committed to maintaining high standards and hope that the watch continues to impress you for many years to come. Your satisfaction means a lot to us, and we truly appreciate your thoughtful feedback. Best regards from Hamburg!

Posted 11 months ago

“Great communication and customer service. Look forward to doing business with again.”

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Posted 1 year ago

Moin Tim! Thank you for your kind words! We're thrilled that you're happy with the communication and service. We look forward to welcoming you back for your next purchase! Best wishes from Hamburg!

Posted 11 months ago

“Stylish, classic, beautiful design, swift delivery, all round fantastic! Can't recommend highly enough.”

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Posted 1 year ago

Thank you for your wonderful feedback! We're so glad you're enjoying your watch and had a positive experience with us. Your recommendation means a lot to us! Best wishes from Hamburg!

Posted 11 months ago

“The order process and the delivery were just great. The watch itself is what I expected, nice and classy.”

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Posted 1 year ago

Moin Roberto! Thank you for your kind words! We're thrilled to hear that the order process and delivery were smooth and that you're happy with your new watch. We hope it brings you joy for years to come! Best wishes from Hamburg!

Posted 11 months ago

“Delivered ok in a nice box.”

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Posted 1 year ago

Moin Gurbinder! We’re glad to hear the delivery went smoothly and that you liked the packaging! Best wishes from Hamburg!

Posted 11 months ago

“Montre superbe et très classe Vraiment très content de cet achat.”

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Posted 1 year ago

Moin Benoit! Nous sommes ravis que la montre vous plaise et que vous soyez satisfait de votre achat ! Meilleurs vœux de Hambourg !

Posted 11 months ago

“Outstanding quality. Timeless design. Good value for these unique watches. Fast shipping, too!”

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Posted 1 year ago

Moin Chris! Thank you for your fantastic feedback! We're so glad to hear you're impressed with the quality, design, and value of our watches. It's great to know that the fast shipping met your expectations as well! Best wishes from Hamburg!

Posted 11 months ago

“Belle montre de qualité et un service de livraison efficace”

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Posted 1 year ago

Moin Dorian! Merci beaucoup pour votre retour détaillé ! Nous sommes ravis que vous soyez satisfait de la précision du mouvement et de la qualité générale de la montre. C'est aussi super que les dimensions conviennent bien à votre poignet. Nous avons hâte de vous accompagner à nouveau dans vos futures découvertes de notre marque ! Meilleurs vœux de l'équipe Sternglas !

Posted 11 months ago

“Sternglas has excellent products as well as customer service. They've answered my questions politely and efficiently. I exchanged e-mails with Sharinna and Sarah and they were both very helpful.”

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Posted 1 year ago

Moin Christa! Thank you for sharing your experience with us! We're so glad to hear that our customer service team was able to assist you efficiently and politely. Sharinna and Sarah will be happy to know their support made a positive impact. We always strive to provide excellent service alongside our quality products! Best wishes from the Sternglas team!

Posted 11 months ago

“Bonne qualité. Content de mon achat. Envoi rapide et efficace.”

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Posted 1 year ago

Moin Xavier! Merci beaucoup pour votre retour ! Nous sommes ravis que la qualité de votre montre et la rapidité de l'envoi aient répondu à vos attentes. Meilleures salutations de la part de l'équipe Sternglas !

Posted 11 months ago

“Fantastic quality”

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Posted 1 year ago

Moin Christopher! Thank you so much for your feedback! We're thrilled to hear that you're impressed with the quality of your watch. Best regards from the Sternglas team!

Posted 11 months ago

“STERNGLAS; an efficient designer and maker of modern timepieces, delivering quality products at a fair price point.”

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Posted 1 year ago

Moin Richard! Thank you for your thoughtful feedback! We’re delighted that you appreciate our design and quality. It’s always wonderful to hear that our timepieces are meeting your expectations. Best regards from the Sternglas team!

Posted 11 months ago

“Fantastic service. Postage was lightning quick!”

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Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that you're happy with both our service and the fast delivery. We strive to make every experience as smooth as possible. Best regards from the Sternglas team!

Posted 11 months ago

“Really pleased with my Sternglas watch - it looks really good in the flesh - well designed and well made. Excellent service and fast delivery too.”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're so happy to hear that you're pleased with your Sternglas watch and that the design and craftsmanship have impressed you. It's also great to know that the service and delivery met your expectations. We look forward to hearing from you again in the future! Best regards from the Sternglas team!

Posted 11 months ago

Sternglas GmbH is rated 4.8 based on 2,903 reviews