Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,468 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was disappointed that the date function did not work. Also, based on the description of how and where it is made, i did not find it very refined.”

Helpful Report

Posted 3 years ago

Dear Robert, thank you for your feedback. We are sorry, that there were problems with your watch. Please send us a message to support@sternglas.de - our Service-Team will help you!

Posted 3 years ago

“Great company, but there was no shipping to Russia, which caused additional expenses for mail forwarding.”

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Posted 3 years ago

Dear Daniel, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“A joy to have discovered this young and dynamic brand with very beautiful watch models. The delivery service is very efficient and the contact with customer support is really pleasant.”

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Posted 3 years ago

Dear Philippe, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Shipping was quick, great service.”

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Posted 3 years ago

Dear Paul, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Second time purchasing a Sternglas watch. Secind time I've been extremely impressed”

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Posted 3 years ago

Dear Kasim, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Great watches at affordable prices, delivered quickly and professionally.”

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Posted 3 years ago

Dear Robert, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“I've tried to contact the company because I accidentally ordered the wrong watch. I thought I was ordering the Ivo White dial version, not this Ivo Smoky Green version. They both are 40 mm/quartz watches. Cost the same. I like the watch, but was hoping you could help me send the Ivo Smoky watch I received back in return for the Ivo white dial. Don't know how to do this? Could you please help? Thanks. mike carroll”

Helpful Report

Posted 3 years ago

Dear Michael, thank you for your review. You already sent us a message and we could take over the problem and give you a swap into the right watch. :) We hope you are satisfied with the new watch. :)

Posted 3 years ago

“Easy to deal with, fast (amazingly so) shipping and really good followup. You made a happy customer here!”

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Posted 3 years ago

Dear Matthew, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Bien reçu, produit de qualité.”

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Posted 3 years ago

Dear Michel, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Very quick order service.”

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Posted 3 years ago

Dear Gregory, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“I'm thrilled with my new watch! As a 65 year old who has worn an Apple Watch for the last several years to keep track of all my information, I've missed a "real" watch. A friend of mine put me on to the watch craze a couple of months ago and I got hooked. But on a limited budget I can't afford a collection or even one very expensive watch. As I began my watch journey I was immediately drawn to Bauhaus-style watches. But most were out of my reach. Enter Sternglas. I feel very lucky to have found a quality watch with clean, German styling from a well-respected company at an affordable price. Thank you for your creativity. And thank you for your customer experience. From start to finish it was outstanding. Paul Andress - Minneapolis, Minnesota USA”

Helpful Report

Posted 3 years ago

Dear Paul, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“It looks just like in the photos. It fits perfectly. Good quality leather strap I will definitely be buy again in the near future.”

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Posted 3 years ago

Dear Mohamed, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Minimalist designs, beautifully executed.”

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Posted 3 years ago

Dear Doug, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Good website, easy ordering and delivery process. Good interactions with customer service. All in all, a pleasant experience. Keep up the good work!”

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Posted 3 years ago

Dear Marc, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Wspaniały, idealny i perfekcyjnie wykonany.”

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Posted 3 years ago

Dear Chrystian, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Great company to deal with”

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Posted 3 years ago

Dear Halil, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Your products look great!”

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Posted 3 years ago

Dear Irfan, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Absolutely love my new watch. Only thing I changed was the bracelet as I prefer something more substantial.”

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Posted 3 years ago

Dear Shariff, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Absolutely stunning watch.”

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Posted 3 years ago

Dear Christian, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Ottima società, seria e precisa nelle consegne. Bravi davvero.”

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Posted 3 years ago

Dear Roberto, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,468 reviews