Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,468 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my Naos and Hamburg watches purchased one for myself the other as a gift.They have a clean design beautifully detailed and comfortable to wear. I also appreciate the prompt and personalized customer service and speedy delivery in spite of the time difference. I am confident we will enjoy them for years to come. Thank you! Sudhatri, Canada”

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Posted 3 years ago

Dear Sudhatri, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Sehr schöne und hochwertige Uhr. Bin sehr zufrieden.”

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Posted 3 years ago

Lieber Walter, vielen lieben Dank für Deine tolle Bewertung. Das freut uns riesig! Viel Spaß mit Deiner neuen Uhr. :) Liebe Grüße aus Hamburg!

Posted 3 years ago

“I'm a fan!”

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Posted 3 years ago

Dear Bojana, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“The clock is silent as described. Product was delivered overseas in two days.”

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Posted 3 years ago

Dear Russell, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

“Nice Products Good Quality”

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Posted 3 years ago

Dear Elmar, thank you so much for your awesome review. The whole team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Tolle Uhr die sich sehr gut tragen lässt. Tolle Preis Leistung. Super schneller Versand”

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Posted 3 years ago

Vielen lieben Dank für die super Bewertung! Wir freuen uns sehr :) Liebe Grüße aus Hamburg!

Posted 3 years ago

“The customer service really deserves 5 stars. Really friendly and quick response to my questions and concerns. Fast order shipment.”

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Posted 3 years ago

Dear Michał, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“It’s almost the perfect watch for me. Design and materials are just fantastic. The only thing that really frustrates me is the movement noise. It’s not acceptable. It sounds like a very very cheap watch at the point of other people asking me if it was broken. Other suggestions would be a bit smaller case and the same back plate and crown of the sport edition. Please, please fix the movement 🙏. It’s ruining this watch that I consider a master piece.”

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Posted 3 years ago

Dear Daniel, thank you for your review and your feedback. :) That your watch makes noises is not unusual - with some mechanical movements, these noises are even necessary. The reason for this is bearing play. There must be a small "air space" between the individual components. Without this, the parts cannot move freely and regularly. Because of these free spaces, the rotor can be heard clearly during certain movements. Best wishes from Hamburg!

Posted 3 years ago

“Very good watch maker company that gain my trust.”

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Posted 3 years ago

Dear Fotis, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

“Excellent products, shipping and customer support.”

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Posted 3 years ago

Dear Eivind, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Sternglas were attentive, responsive and efficient throughout my purchase. It was a pleasant surprise to receive a personal response to a question that i raised.”

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Posted 3 years ago

Dear Iain, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

“Looks great, accurate, extremely comfortable to wear and very reasonably priced.”

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Posted 3 years ago

Dear Conor, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

“Me gusto mucho lo fácil que fue adquirir mi reloj nuevo, es la primera vez que compro un Sternglas y me dio mucho confianza ver que aceptan casi cualquier tipo de pago. Cuando llegó el product me gusto más que fuera amigable con el medio ambiente. Gracias Saludos desde México I really liked how easy it was to buy my new watch, it is the first time I have bought a Sternglas and it gave me a lot of confidence to see that they accept almost any type of payment. When the product arrived, I liked it more that it was friendly to the environment. Thanks Regards from Mexico”

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Posted 3 years ago

Dear Isaac, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“great company.”

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Posted 3 years ago

Dear Johan, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new strap. Best wishes from Hamburg!

Posted 3 years ago

“Easy Checkout, easy shipping, easy tracking. FAST shipping. From Germany to Texas in a week.”

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Posted 3 years ago

Dear Isaac, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new strap. Best wishes from Hamburg!

Posted 3 years ago

“Good morning I ordered my new watch and 4 watch pouches. I received one watch and one pouch. Could this please be remedied asap. Thank you”

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Posted 3 years ago

Dear Colin, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Amazing Design, personalized packaging and message, passionate team and lovely piece with a great story.”

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Posted 3 years ago

Dear Hassan, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new strap. Best wishes from Hamburg!

Posted 3 years ago

“Sternglas makes a stylish elegant minimalist watch. Price is moderate for a quartz movement watch.”

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Posted 3 years ago

Dear David, thank you for your great review! The whole team is very happy about it. :) We wish you a lot of fun with your new strap. Best wishes from Hamburg!

Posted 3 years ago

“Professional and excellent service.”

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Posted 3 years ago

Dear Michael, thank you so much for your awesome review. The whole Team is very happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Beautifully crafted and well made. The only downside is I would have expected Sternglass to have greater confidence in the quality of their product by having a longer warranty than 2 years. Otherwise, I enjoy the watch.”

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Posted 3 years ago

Dear Chad, thank you so much for your great review. We are all very happy about it. :) Greetings from Hamburg!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,468 reviews