Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,897 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful and unique watch with a very comfortable strap. Delivered within 3 days. Highly recommended.”

Helpful Report

Posted 5 months ago

Moin Birger! Thank you so much for your wonderful feedback! We're thrilled to hear that you find your watch beautiful and unique, and that the strap feels comfortable. It's great to know the delivery was fast, too. We truly appreciate your recommendation! Best regards from Hamburg

Posted 5 months ago

“Everything worked perfectly!”

Helpful Report

Posted 5 months ago

Moin Vasco! Thank you for your great feedback! We're happy to hear that everything worked perfectly for you. Warmest regards from Hamburg

Posted 5 months ago

“Una marca con diseños muy originales”

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Posted 5 months ago

Moin Jenny! Muchas gracias por tu comentario! Nos alegra mucho saber que valoras nuestros diseños originales — eso nos motiva a seguir creando con pasión. ¡Saludos desde Hamburgo!

Posted 5 months ago

“Really happy with how quickly the watch arrived after I ordered it”

Helpful Report

Posted 5 months ago

Moin! Thank you for your feedback! We're delighted to hear that your watch arrived quickly and that you're happy with the delivery speed. Best regards from Hamburg

Posted 5 months ago

“My husband is very pleased with watch. Delivery time was good. Nicely packaged. Easy instructions.”

Helpful Report

Posted 5 months ago

Moin Susan! Thank you so much for sharing this! We're thrilled to hear that your husband is pleased with his watch and that the delivery, packaging, and instructions all met your expectations. Wishing you both many wonderful moments with the timepiece! Best regards from Hamburg

Posted 5 months ago

“Beautiful watch, with a great size, not very small, not very big, and I'm very happy with the excelent customer service.”

Helpful Report

Posted 5 months ago

Moin! Thank you so much for your lovely feedback! We're happy to hear that the size of your watch is just right and that our customer service could meet your expectations. We hope you enjoy your watch every day! Warmest regards from Hamburg

Posted 5 months ago

“Great watch, and love the watch bands. I like to switch them and Sternglas off many to choose from.”

Helpful Report

Posted 5 months ago

Moin Peter! Thank you so much for your feedback! We're happy to hear that you enjoy your watch and love switching between the different Sternglas bands. Having options to match every style is something we really enjoy offering! Best regards from Hamburg

Posted 5 months ago

“Minimalist, clean, and functional.”

Helpful Report

Posted 5 months ago

Moin Khurram! Thank you for your kind words! We're glad to hear that you appreciate the minimalist, clean, and functional design — that’s the heart of what we aim for. Best regards from Hamburg!

Posted 5 months ago

“Sternglas website was very informative. My watch was delivered in good time”

Helpful Report

Posted 5 months ago

Moin! Thank you for your feedback! We're happy to hear that you found our website helpful and that your watch arrived promptly. It’s great to know everything went smoothly. Warmest regards from Hamburg

Posted 5 months ago

“I purchised Sternglas Naos large date alabaster silver / Bridle 20 dark brown silver. My evaluation is 5/5. Elegance and precision ! Never better !”

Helpful Report

Posted 5 months ago

Moin Attila! Thank you so much for your fantastic feedback and perfect rating! We're thrilled to hear that you're enjoying the elegance and precision of your Naos Large Date — it's a combination we take great pride in So glad it exceeded your expectations! Best regards from Hamburg

Posted 5 months ago

“excellent Sternglas watch”

Helpful Report

Posted 5 months ago

Moin Beatriz! Thank you for your kind words! We're so glad to hear that you're happy with your Sternglas watch. Best regards from Hamburg

Posted 5 months ago

“This is my second purchase from Sternglas, and was just as pain free as the first. Shipping is very quick, and coms are accurate and concise. It's a great experience from start to finish.”

Helpful Report

Posted 5 months ago

Moin Kevin! Thank you so much for your continued trust and your kind words! We're thrilled to hear that your second experience with us was just as smooth and enjoyable as the first. Quick shipping and clear communication are exactly what we strive for, so it's great to know we delivered on that again. We truly appreciate your support! Best regards from Hamburg

Posted 5 months ago

“The prompt shipping and delivery was better than most. The watch is excellent quality and wears comfortably. I'm very happy with this purchase!”

Helpful Report

Posted 5 months ago

Moin Jon! Thank you so much for your kind words! We're thrilled to hear that the shipping exceeded your expectations and that you're enjoying both the quality and comfort of your new watch. It’s wonderful to know you're happy with your purchase — that means a lot to us! Best regards from Hamburg!

Posted 5 months ago

“Great shipping and communication! Very fast.”

Helpful Report

Posted 6 months ago

Moin Eric! Thank you for your kind words! We're happy to hear that you were pleased with the fast shipping and clear communication — that’s exactly the experience we aim to deliver. Best regards from Hamburg

Posted 5 months ago

“Glad to find company that is devoted to making watches with enthusiasm.”

Helpful Report

Posted 6 months ago

Moin Svetlans! Thank you so much for your kind words! We're truly passionate about what we do, and it means a lot to know that this enthusiasm comes through. We're glad you found us, too! Best regards from Hamburg

Posted 5 months ago

“Très satisfait de l'expérience Sternglas. Choix de montres très cohérent. Site web fonctionnel et simplicité pour la commande. Manque peut être une option de paiement en plusieurs fois qui pourrait être utile. Aucun problème de livraison, produit conforme à la description et aux photographies.”

Helpful Report

Posted 6 months ago

Moin Patrick! Merci beaucoup pour ton retour si positif ! Nous sommes ravis que l’ensemble de ton expérience avec Sternglas — du choix de la montre à la réception du produit — t’ait convaincu. Ton point concernant l'option de paiement en plusieurs fois est très pertinent. C’est effectivement une fonctionnalité que nous envisagerons, car elle pourrait faciliter l’accès à nos montres pour encore plus de passionnés. Merci pour cette suggestion constructive ! Un grand merci pour ta confiance et ton enthousiasme. Meilleures salutations de Hambourg !

Posted 6 months ago

“I am really enjoying my recent purchase from Sternglas. Speedy shipment, quality product at a fair price.”

Helpful Report

Posted 6 months ago

Moin Ian! Thank you for your kind words! We're so glad to hear that you're enjoying your new Sternglas watch. Fast shipping, high quality, and fair pricing are exactly what we strive for — and it’s great to know we hit the mark for you. Best regards from Hamburg

Posted 6 months ago

“The shipping was exactly as promised. It arrived quickly and it was packaged very securely. I’m very happy with the whole experience.”

Helpful Report

Posted 6 months ago

Moin Daniel! Thank you so much for your lovely feedback! We're delighted to hear that everything went smoothly with the shipping and that your order arrived quickly and securely. It’s great to know you’re happy with the entire experience — that’s exactly what we aim for. Best regards from Hamburg

Posted 6 months ago

“The staff have been excellent in following up with updates on my order, providing links to any information that I may need regarding my watch. Sternglas clearly care about their company and their timepieces, which is shown in the customer service which they have provided me.”

Helpful Report

Posted 6 months ago

Moin Maximillian! Thank you so much for your kind words! We're truly glad to hear that you felt well looked after throughout your experience with us. Providing helpful information and keeping you up to date is something we care deeply about — just like the timepieces we create. It means a lot to us that our dedication came through in the way we supported you. Best regards from Hamburg

Posted 6 months ago

“Extremely pleased with the Hamburg Chronos I recently ordered. Fit and finish are spectacular. My second Sternglas watch.”

Helpful Report

Posted 6 months ago

Moin Mark! Thank you very much for your fantastic feedback! We're delighted to hear that your Hamburg Chronos meets your expectations and that you're already enjoying your second Sternglas watch. Your continued trust means a lot to us. Best regards from Hamburg

Posted 6 months ago

Sternglas GmbH is rated 4.8 based on 2,897 reviews