Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,899 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first watch from your company & I love it, exactly all I hoped for. Beautiful. Came earlier than expected, which was definitely positive. I’d order again!!!! Thx. 😀”

Helpful Report

Posted 1 year ago

Moin Darcy! Thank you so much for your kind words! We're thrilled to hear that your first Sternglas watch exceeded your expectations. It's fantastic that it arrived earlier than expected, and we're excited to hear you'll be ordering again! If you ever need assistance or have any questions, feel free to reach out. Enjoy your beautiful watch! Best regards from Hamburg!

Posted 1 year ago

“I recently purchased my second watch from Sternglas, this time the Hamburg Edition Hafen, and it’s an absolutely marvellous timepiece. The customer service was outstanding, and I was amazed at how quickly the international shipment arrived — dispatched on Thursday afternoon and in my hands by midday on Friday! I’m very grateful, and I wholeheartedly recommend this company.”

Helpful Report

Posted 1 year ago

Moin Leszek! Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your second Sternglas watch, the Hamburg Edition Hafen, and that both the quality of the timepiece and the customer service met your expectations. We're especially happy to know that your international shipment arrived so quickly—that’s fantastic! Your recommendation means a lot to us, and we’re grateful for your continued support. If you ever need anything, we're always here to help! Best regards from Hamburg!

Posted 1 year ago

“I love my sterglas watch, well build and beautifull design. Postage was also very fast !!!”

Helpful Report

Posted 1 year ago

Moin Kevin! We're so glad to hear that you love your Sternglas watch! It's wonderful that the design and build quality exceeded your expectations, and it's great to know that the fast shipping made the experience even better. If you need anything else or have more feedback, feel free to let us know. We're here for you! Best regards from Hamburg!

Posted 1 year ago

“Great staff and very responsive! Their customer service is incredible. Had no issues and got the watch relatively fast being that it got shipped from Germany.”

Helpful Report

Posted 1 year ago

Moin Alex! Thank you for your kind words! We're delighted to hear that you had such a positive experience with our customer service and that your watch arrived quickly. We always aim to make the process as smooth as possible for our customers. If you ever need anything else or have more questions, don't hesitate to reach out! Best regards from Hamburg!

Posted 1 year ago

“This is my second purchase from Sternglas. Both watches are of wonderful quality. I had one follow up email that I sent which was promptly and professionally responded to by Marén.”

Helpful Report

Posted 1 year ago

Thank you so much for your continued trust in Sternglas! We're thrilled to hear that you're enjoying your second watch and that your experience with our customer service was positive. Marén and the team always strive to provide professional and prompt responses, so we’re happy to know we met your expectations. If you ever need assistance or have any more questions, feel free to reach out! Best regards from Hamburg!

Posted 1 year ago

“Excellent service ane beautiful watches”

Helpful Report

Posted 1 year ago

Moin Matteo! Thank you for your kind words! We're so happy to hear that you're satisfied with both our service and the watches. Your feedback means a lot to us. Should you need anything in the future, don't hesitate to reach out! Best regards from Hamburg!

Posted 1 year ago

“We enjoyed meeting your colleagues at Inhorgenta this year.We ordered a sample selection of watches and we will see whether we can incorporate them into our range of products.We are very happy with our purchases!”

Helpful Report

Posted 1 year ago

Moin Jenny! It’s great to hear that your experience at Inhorgenta was positive and that you’re pleased with your purchases! We’re thrilled that you’re considering incorporating our watches into your product range, and we hope they’ll be a great addition to your offerings. Best regards from Hamburg!

Posted 1 year ago

“Very nice watch, clear and quick shipmente serice.”

Helpful Report

Posted 1 year ago

Moin Frescobaldi! Thank you for your review! We're glad to hear you're enjoying your new watch and that the shipping process was quick and smooth. We appreciate your feedback and look forward to serving you again! Best regards from Hamburg!

Posted 1 year ago

“The watch arrived and it's beautiful! Works perfectly and will be a wonderful wedding day gift for my fiance.”

Helpful Report

Posted 1 year ago

Moin Alexis! What a beautiful and meaningful gift for your fiancé! We're so happy to hear that you're excited. We’re sure they’ll love it on your special day. If you need anything else, feel free to reach out! Best regards from Hamburg!

Posted 1 year ago

“Beautiful watch at a great price. Shipped quickly and I had it within 3 days. Very happy with the purchase.”

Helpful Report

Posted 1 year ago

Moin William! We’re thrilled to hear that you're happy with your purchase and the speedy delivery! It’s always great when a beautiful watch meets both quality and convenience. If you need any further assistance, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“Sternglas stands behinds their word, from range of watches, quality of build, communication, delivery to support and feedback. Well done.”

Helpful Report

Posted 1 year ago

Moin Peter! Thank you so much for your kind words! We're delighted to hear that you had a positive experience with every aspect of your Sternglas journey. We truly appreciate your feedback and are always here to support you! Best regards from Hamburg!

Posted 1 year ago

“The service and delivery were fast.”

Helpful Report

Posted 1 year ago

Moin Rafael! Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the service and the delivery speed. We always aim to provide a seamless experience for our customers. Best regards from Hamburg!

Posted 1 year ago

“I love how Sternglas puts a good emphasis on how far simplicity can go. Their watches are made well and solid enough to keep up with daily life, and look good while doing so.”

Helpful Report

Posted 1 year ago

Moin Maynard! Thank you for your wonderful feedback! We’re so glad you appreciate Sternglas' focus on simplicity and the balance it strikes between design, durability, and elegance. It’s always our goal to create watches that are not only beautiful but also practical for everyday use. We’re thrilled to hear you’re enjoying your timepiece! Best regards from Hamburg

Posted 1 year ago

“I like all Sternglas designs and most prices are very competitive. I had no issues at all with the purchase process and delivery, everything has been very smooth. thank you!”

Helpful Report

Posted 1 year ago

Moin Stefano! We're so glad to hear that you're happy with the design and the competitive prices of Sternglas watches! It's great that the purchase process and delivery went smoothly for you as well. Thank you for taking the time to share your feedback, and we hope you enjoy wearing your new timepiece. Best regards from Hamburg!

Posted 1 year ago

“Love the design of this one, it is bold and clear for reading the time. I've gotten questions from coworkers on where I got it. This is my second Sternglas piece and will not be my last. I had wanted this design for a while, I hope they try and make with automatik movement in the future.”

Helpful Report

Posted 1 year ago

Moin Joseph! Thank you so much for your wonderful feedback! We're thrilled to hear that you love the design and that your coworkers are curious about it. It's great to know that this is your second Sternglas watch and that you'll be adding more to your collection in the future. We truly appreciate your loyalty, and your suggestion for an automatic movement is noted—who knows, maybe we'll surprise you with that in the future! Best regards from Hamburg!

Posted 1 year ago

“Sternglas was very proactive about making sure my order gets to me in a timely manner. Tracking information was also readily available.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're so glad to hear that our team was able to ensure a smooth and timely delivery for your order. We strive to make the entire process as seamless as possible for our customers. Best regards from Hamburg!

Posted 1 year ago

“Good design, competitive price.”

Helpful Report

Posted 1 year ago

Moin Rodrigo! Thank you for your feedback! We're glad you appreciate the design and the value we offer. If you ever have any questions or need further assistance, don't hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“great communication and customer service”

Helpful Report

Posted 1 year ago

Thank you for the kind words! We're thrilled to hear that you had a positive experience with our communication and customer service. If there's anything else we can assist you with, feel free to let us know! Best regards from Hamburg!

Posted 1 year ago

“Service and shipping were great! Had a little delay but they made sure I was up to date on everything”

Helpful Report

Posted 1 year ago

Moin Lotte! Thank you for your feedback! We're glad to hear that, despite the slight delay, we were able to keep you informed and provide great service. If you ever need anything else or have any questions, feel free to reach out! Best regards from Hamburg!

Posted 1 year ago

“Bardzo dobry kontakt, szybka wysyłka, firma przyjazna klientowi.”

Helpful Report

Posted 1 year ago

Moin Dariusz! Cieszymy się, że jesteś zadowolony z naszego kontaktu i szybkiej wysyłki! Twoja satysfakcja jest dla nas bardzo ważna, dlatego cieszymy się, że mogłeś doświadczyć naszej przyjaznej obsługi. Serdeczne pozdrowienia z Hamburga!

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,899 reviews