Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,899 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zakupy w Sternglas to czysta przyjemność! Szybka wysyłka zamówienia. Polecam 😉”

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Posted 1 year ago

Moin Konrad! Dziękujemy za tak pozytywną opinię! Cieszymy się, że zakupy w Sternglas były dla Ciebie czystą przyjemnością i że szybka wysyłka spełniła Twoje oczekiwania. Twoje polecenie jest dla nas bardzo cenne! Jeśli kiedykolwiek będziesz potrzebować pomocy, śmiało się z nami skontaktuj. Pozdrowienia z Hamburga!

Posted 1 year ago

“Eccelente servizio, rapida spedizione e super orologio.”

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Posted 1 year ago

Moin Sergio! Grazie mille per la tua recensione positiva! Siamo felici che tu sia soddisfatto del servizio, della spedizione rapida e, soprattutto, dell'orologio. È fantastico sapere che la tua esperienza con Sternglas è stata così positiva. Se hai bisogno di qualsiasi cosa, non esitare a contattarci. Saluti da Amburgo!

Posted 1 year ago

“Excellent quality with excellent service.”

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Posted 1 year ago

Thank you for your fantastic feedback! We're so glad to hear that you’re happy with both the quality of the watch and the service you received. We strive to offer the best experience, and it’s wonderful to know we’ve met your expectations. If you need anything in the future, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“Excelente producto, excelente Servicio, excelente equipo…”

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Posted 1 year ago

Moin Josep! ¡Muchas gracias por tu comentario tan positivo! Nos alegra mucho saber que estás satisfecho con el producto, el servicio y nuestro equipo. Trabajamos con mucho esfuerzo para ofrecerte la mejor experiencia, y tus palabras son una gran recompensa. Si necesitas algo más, no dudes en ponerte en contacto con nosotros. ¡Saludos desde Hamburgo!

Posted 1 year ago

“Very easy to order adn arrived within a week. Excellent service.”

Helpful Report

Posted 1 year ago

Moin Scott! Thank you for your wonderful feedback! We're thrilled to hear that the ordering process was easy and that your watch arrived so quickly. Providing excellent service is our priority, and we're happy to know we met your expectations. If you ever need anything else, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“I bought a Marus with a black face and black rubber strap and an automatic movement. I wanted a nice quality watch with an easy to read dial for when I go sailing. The Marus looked like the right watch and I wasn´t disapointed. It arrived nicely protected and in good order. The finish is really nice and it sits well on my wrist looking durable and chunky. So far the automatic movement has performed reasonably well, gaining about 5 seconds every 24 hours, I once had a Rolex submariner that did the same. It might sound a little petty in this price range, but if I had to find fault, the rotating bezel, which has a great quality feel, is, very slightly, misaligned. I mean VERY slightly only a pain in the "you know what" like me would notice and the plain black rubber strap that I wanted wasn´t available. I feel embarrassed to mention these two things because, overall, this is a very lovely watch at a great price point. Nice work Sternglas I shall certainly buy another from your range.”

Helpful Report

Posted 1 year ago

Moin Anthony! Thank you so much for your detailed and thoughtful review! We're thrilled to hear that the Marus with the black face and rubber strap has met your expectations, especially for sailing. It’s great to know that the finish and durability of the watch have impressed you, and we're happy to hear that the automatic movement is performing well too. We truly appreciate your feedback regarding the rotating bezel and the strap, and we completely understand how even small details can make a difference. We’ll certainly keep this in mind as we work to continuously improve our products. Your kind words about the watch overall mean a lot to us, and we’re excited to hear that you're already considering another one from our range! If you need anything else, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“I bought the Argo for my husband for his birthday. He loves it. It's absolutely beautiful. The purchase and shipping was easy and I was notified every step of the way.”

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Posted 1 year ago

Moin Lisa! Thank you so much for sharing your experience! We’re thrilled to hear that your husband loves the Argo and that everything from the purchase to the shipping went smoothly. It’s wonderful to know that you were kept informed every step of the way. We truly appreciate your feedback and are so glad the watch made such a great birthday gift! If you ever need assistance in the future, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“What I value most is the quality of the product and above all the design. As for the purchasing process, it is very simple and the delivery service is excellent. I have already purchased several watches and I am very happy with all of them.”

Helpful Report

Posted 1 year ago

Thank you so much for your continued support and thoughtful review! We’re thrilled to hear that you value the quality and design of our watches. It’s wonderful to know that the purchasing process has been easy and that the delivery service has met your expectations. We’re so glad to have you as a loyal customer and are happy that all of your purchases have left you satisfied. If you ever need anything else, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“I purchased the Hamburg Chronograph to add to my collection. I do a lot of sailboat racing and ordered this with orange strap so when it gets wet it will be fine. The quality of the eatch is very high at this price point. It looks good and if it holds up as well as I believe it will it will be a great addition.”

Helpful Report

Posted 1 year ago

Moin Josh! Thank you for your thoughtful review! We’re thrilled to hear that the Hamburg Chronograph is a great addition to your collection, and it’s fantastic that you’ve chosen the orange strap for its practicality during sailboat racing. We're glad to know the quality meets your expectations, and we’re confident it will perform well for you. It’s great to hear you’re happy with the watch so far, and we hope it continues to serve you well in all your adventures. If you need anything else, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“A very reliable company. Fast and hassle-free shipping. I wish you all the best in your future endeavors.”

Helpful Report

Posted 1 year ago

Moin Tomasz! Thank you so much for your kind words and support! We’re thrilled to hear that you had a great experience with our shipping process, and we truly appreciate your well wishes. It means a lot to us to know we’ve earned your trust. If you ever need anything in the future, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“This was a bit of a step into the unknown as thi is a very young company in wrist watches. I wanted to have a look at the watches and travelled to a jewellers in the UK who were advertised as a supplier. They actually had no watches that they could show me. However they were happy to order in anything for me to look at. Not great as it would have meant another travel to a city that I don't normally frequent. Sternglas, you may want to rethink here and make sure your stockists do have stock! I decided to take a gamble and ordered a watch from Sternglas via the internet. I was a little concerned given I was not sure of import tax regulations post Brexit and some stories of materials being held in customs with unexpected charges etc. I need not have worried the watch was delivered in 3 days via DHL, no hold up or extra charges. Brilliant! The watch is really nice, better than I expected. I am a happy customer. I would order again this way. Others in the UK may have the same reservations as I had originally, just don't be put off these are really nice watches and very affordable with excellent delivery service. Well done Sternglas.”

Helpful Report

Posted 1 year ago

Moin Glyn! Thank you so much for your detailed and thoughtful review! We’re so glad to hear that, despite your initial concerns, your experience with Sternglas turned out to be a positive one. We truly appreciate your feedback regarding our stockists, and we’ll certainly take it into account to improve the availability of our watches in the future. It’s great to know that the watch arrived promptly without any issues, and we’re thrilled that you’re happy with your purchase. We look forward to serving you again, and if you ever need assistance, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“Sternglas watches are a real gem for anyone who loves that sleek, minimalist Bauhaus design without breaking the bank. The watches are super clean and modern, and they feel solid on your wrist. Plus, if you ever run into an issue, their customer service is on point—super friendly and helpful. I love that I was able to reach out via WhatsApp. The response wasn't the fastest in the world, but that's fine. Definitely worth checking out if you’re looking for a new watch or just want something stylish to wear every day!”

Helpful Report

Posted 1 year ago

Moin Quinten! Thank you for your wonderful review! We’re thrilled to hear that you appreciate the sleek, minimalist Bauhaus design of our watches, and it’s fantastic to know that you find them solid and modern. We’re also happy to hear you had a positive experience with our customer service team via WhatsApp. We truly value your feedback and are grateful for your patience. If you ever need anything else or have more questions, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“Seems like great quality for a reasonable price. I’ve had loads of compliments on the design already. Happy with my choice.”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We’re thrilled to hear that you’re happy with the quality and design of your watch. It’s always great to receive compliments, and we’re glad your choice is getting the recognition it deserves! If you need anything else, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“I bought the Naos XS Edition Mother of Pearl as a birthday gift for my wife and she absolutely loves it! It’s stunning, elegant and simplistic! I ordered on a Thursday and was delivered the following Monday. Will definitely be ordering more! Cheers from Texas!”

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Posted 1 year ago

Moin Mike! Thank you so much for your wonderful review! We’re thrilled to hear that your wife loves the Naos XS Edition Mother of Pearl—it’s such a stunning and elegant choice! We’re also glad to hear that the delivery was fast and smooth. We look forward to serving you again in the future. Cheers from Hamburg!

Posted 1 year ago

“quality affordable watches”

Helpful Report

Posted 1 year ago

Moin Chris! Thank you for your feedback! We're so glad to hear that you find our watches to be both high-quality and affordable. We’re committed to offering great value while maintaining exceptional craftsmanship, and it’s wonderful to know you’re happy with your choice. If you need anything else or have more to share, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“Really great items and service. Very fast shipping. Highly recommended!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our items and service. It’s fantastic that the shipping was fast and that you're happy with your purchase. If you ever need anything else or have further questions, don’t hesitate to reach out. Best regards from Hamburg!

Posted 1 year ago

“I really like the design I don't know the function because I just receive your product...^^ Thank you..”

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Posted 1 year ago

Moin Edward! Thank you for your feedback! We’re so glad to hear that you like the design of your new watch. We hope it meets all your expectations once you get to experience its full functionality. If you have any questions or need assistance with anything, feel free to reach out. Best regards from Hamburg!

Posted 1 year ago

“I love the watch! Very clean and simple design. The quality of the glass and the case look excellent. The only con is the quality of the strap, the rest is perfect. Also it took 3 days to arrive. Very quick!”

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Posted 1 year ago

Moin Samuel! Thank you for your great feedback! We're so glad to hear that you love the watch and its clean, simple design, as well as the excellent quality of the glass and case. It's wonderful to know that you were impressed with the quick delivery as well! We appreciate your comment on the strap quality, and we'll certainly keep that in mind as we continue to improve. Best regards from Hamburg!

Posted 1 year ago

“Love the sleek and simple design! It looks amazing and the strap was perfect.”

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Posted 1 year ago

Moin Jeffrey! Thank you for your kind words! We're so glad you love the sleek and simple design, and that the strap fits perfectly. It's always great to hear our customers are happy with their purchase! Best regards from Hamburg!

Posted 1 year ago

“Fast deliver and good products.”

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Posted 1 year ago

Moin Lana! Thank you for your feedback! We're very glad to hear that you're satisfied with the fast delivery and the quality of our products. We take great pride in offering excellent service to our customers, and it's wonderful to know that you've experienced just that. If you have any questions or need further assistance, feel free to reach out. We're always happy to help! Best regards from Hamburg!

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,899 reviews