Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,899 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ottima manifattura! Eccezionale”

Helpful Report

Posted 1 year ago

Moin Piergiorgio! Grazie mille per il tuo feedback! Siamo felici che tu abbia apprezzato la qualità della manifattura. È sempre un piacere sentire che i nostri clienti sono soddisfatti del loro acquisto. Se hai bisogno di ulteriore assistenza, siamo a tua disposizione! Best regards from Hamburg!

Posted 1 year ago

“The watch was of excellent quality and was very reasonably priced. My wife loved it. I look forward to buying more watches from Sternglas in the future.”

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Posted 1 year ago

Moin Dushyanth! Thank you for your wonderful feedback! We're so happy to hear that your wife loved the watch and that you found the quality to be excellent, especially for the price. We're thrilled to have you as a customer and look forward to providing you with more great timepieces in the future. Best regards from Hamburg!

Posted 1 year ago

“If you value quality, Sternglass is the answer. I love their styles and prices are fair. I only have one Sternglass watch, and I already know that my second watch will be a Sternglass. I would highly recommend it !”

Helpful Report

Posted 1 year ago

Moin Victor! Thank you so much for your kind words! We're delighted to hear that you love the style and quality of your Sternglass watch. It’s fantastic to know that you’re already considering your second one with us! We really appreciate your recommendation and look forward to welcoming you back soon. Best regards from Hamburg!

Posted 1 year ago

“Beautiful watch, perfectly polished. Amazing customer service - arrived in 5 days. So happy with the quality of product and customer service.”

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Posted 1 year ago

Moin Ahava! We're so glad you're happy with your watch! We take great pride in the quality of our products and the service we provide, so it's wonderful to hear that everything met your expectations. We're also thrilled that your watch arrived so quickly! Best regards from Hamburg!

Posted 1 year ago

“website easy to negotiate / purchase like origin story of the company”

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Posted 1 year ago

Moin David! Thank you for your kind feedback! We're so glad to hear that you found our website easy to navigate and that you enjoyed the origin story of our company. We take great pride in sharing our values and the journey behind Sternglas with our customers. Best regards from Hamburg!

Posted 1 year ago

“Watch was delivered in less than a week to the United States. I'm very pleased with my purchase.”

Helpful Report

Posted 1 year ago

Moin Lee! Thank you so much for your feedback! We're thrilled to hear that your watch arrived quickly in the United States and that you're pleased with your purchase. We aim to offer both high-quality products and excellent service, so it's wonderful to know we've met your expectations. Best regards from Hamburg!

Posted 1 year ago

“Beautiful watch and comfortable to wear. Very happy with the quality and craftsmanship. Would definitely recommend this watch.”

Helpful Report

Posted 1 year ago

Moin Scott! Thank you for your wonderful feedback! We're so happy to hear that you find the watch beautiful and comfortable to wear. It means a lot to us that you're pleased with the quality and craftsmanship. Your recommendation means the world to us! Best regards from Hamburg!

Posted 1 year ago

“The yellow 38mm watch i ordered is exactly what i wanted. Its elegantly slim and stylish and fits perfectly on my wrist. I specifically asked for a soft black calf leather strap which feels great. I would recommend this watch to everyone.Sternglas is a professional and very helpful team. They answered all my questions. I will order from them again.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful feedback! We're thrilled to hear that the yellow 38mm watch is exactly what you wanted and that it fits perfectly. We're also glad you love the soft black calf leather strap—it’s always a pleasure to know our customers are satisfied with the details. It's fantastic to hear that our team was able to assist you and answer all your questions. Your recommendation means the world to us, and we look forward to your next order! Best regards from Hamburg!

Posted 1 year ago

“Unfortunately purchased the wrong size. I was happy to being able to return it and got the refund 10 days later. I think it was an impulse purchase, I will be happy to save more money and invest in a better watch as I found that 229 pounds were not the best investment. Anyway thank you for your refund.”

Helpful Report

Posted 1 year ago

Moin Bruno! Thank you for sharing your experience with us! We're sorry to hear that the size wasn't quite right, but we're glad the return and refund process went smoothly for you. We completely understand your decision and appreciate your thoughtful feedback. We hope that in the future you find the perfect watch that suits your needs and style. If you ever decide to explore more of our collection, we’ll be happy to assist you. Best regards from Hamburg!

Posted 1 year ago

“Great watches, love the look. Great online service too, good follow ups on customer satisfaction as well as fast shipping.”

Helpful Report

Posted 1 year ago

Moin Casey! Thank you for your wonderful feedback! We're thrilled to hear that you love the look of your watch and that you're satisfied with our online service. It's great to know that our follow-ups and fast shipping made a positive impact on your experience. Best regards from Hamburg!

Posted 1 year ago

“Bought the stunning new chrono Hamburg regatta: what a beauty. Nog surprised that is is alteady sold out, but back in october. And: the straps of Sternglas are great too! The crew of Sternglas is frendly and helpful. I’m a new fan!”

Helpful Report

Posted 1 year ago

Moin Marcel! Thank you for your amazing feedback! We're so glad to hear that you're enjoying the Chrono Hamburg Regatta—it's certainly a stunning piece, and we're thrilled that it has become a favorite of yours. It's great to know you're also happy with our straps and that you had a positive experience with our team. We’re delighted to have you as a new fan of Sternglas, and we look forward to sharing more great timepieces with you in the future! Best regards from Hamburg!

Posted 1 year ago

“Getting so many compliments on my watch”

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Posted 1 year ago

Moin William! Thank you for your feedback! We're thrilled to hear that your watch is getting so much attention and so many compliments. It's always great to know our customers are enjoying their timepieces and making a stylish impression! Best regards from Hamburg!

Posted 1 year ago

“Great service from Sternglas support team led by Sarah the Great! 😁 Keep up the good work and I think you will earn many new and above all loyal customers who will let you to develop and launch new exciting and unique products.”

Helpful Report

Posted 1 year ago

Moin Marcin! Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our support team, especially Sarah! 😊 Your kind words mean a lot to us, and we're committed to continuing to offer great service and unique products. We’re excited about the future and look forward to welcoming many more loyal customers like you! Best regards from Hamburg!

Posted 1 year ago

“I am really blown away by the customer service at Sternglas! I needed help with something and they were quick to respond and help me out. I will definitely order from Sternglas again. Thank you!”

Helpful Report

Posted 1 year ago

Moin John! Thank you so much for your amazing feedback! We’re thrilled to hear that you were blown away by our customer service. It's our goal to always be quick and helpful, and we’re so happy we could assist you. We look forward to your next order and are grateful for your trust in us. Best regards from Hamburg!

Posted 1 year ago

“Prachtige horloges tegen een faire prijs.Prettige afwerking van een klacht. Mijn voorkeur gaat uit naar de horloges van het eenvoudige Bauhaus ontwerp. Aanbevolen!!!”

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Posted 1 year ago

Moin Ad! Hartelijk dank voor je positieve feedback! We zijn blij te horen dat je tevreden bent met onze horloges en de afhandeling van je klacht. Het Bauhaus-ontwerp ist definitiv eine zeitlose Wahl, und wir freuen uns, dass du es bevorzugst. Vielen Dank auch für die Empfehlung! Beste groeten uit Hamburg!

Posted 1 year ago

“Executive wristwatches!”

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Posted 1 year ago

Moin Denis! Thank you for your feedback! We're glad to hear you're impressed with our executive wristwatches. It's great to know our designs resonate with your style! Best regards from Hamburg!

Posted 1 year ago

“Sternglas Hamburg Chrono with grey strap …is absolutely stunning. Sold out for now, I understood. So I bought the last aviable in The Netherlands. BIG BIG compliment for the designer: It is a masterpiece for design in superior watchmaking.”

Helpful Report

Posted 1 year ago

Moin Marcel! Thank you so much for your fantastic feedback! We're thrilled to hear that you're so impressed with the Sternglas Hamburg Chrono with the grey strap. It's wonderful to know that you managed to find the last available one in the Netherlands. Your compliment for the designer truly means a lot to us—it's always great to hear that the design and craftsmanship have made such an impact! Best regards from Hamburg!

Posted 1 year ago

“Beautiful watch, great quality and fast delivery. Would happily return for my next purchase.”

Helpful Report

Posted 1 year ago

Moin Richard! Thank you for your kind feedback! We're so glad to hear that you love the watch and are happy with the quality and fast delivery. We look forward to welcoming you back for your next purchase! Best regards from Hamburg!

Posted 1 year ago

“Customer service supported me when needed, website is very well built and user friendly”

Helpful Report

Posted 1 year ago

Moin Andrea! Thank you for your feedback! We're thrilled to hear that our customer service could assist you when needed, and we're glad you found our website easy to navigate and user-friendly. We strive to make every part of your experience as smooth as possible! Best regards from Hamburg!

Posted 1 year ago

“It’s perfect! Thank you so much 😊”

Helpful Report

Posted 1 year ago

Moin Robert! Thank you for your wonderful feedback! We're so happy to hear that you're thrilled with your watch. It means a lot to us! Best regards from Hamburg!

Posted 1 year ago

Sternglas GmbH is rated 4.8 based on 2,899 reviews