Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,918 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top product, elegant and stylish. Perfect gift for my 40th birthday! :)”

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Posted 4 years ago

“Habe mir die "Ästhet" zum Geburtstag geschenkt. Puristischer geht der "Bauhaus-Stil" wirklich nicht! Leider geht dieses Modell im Gesamtprogramm von "Sternglas" etwas unter! Habe mir dann auch noch ein "mitternachtsblaues" Wechselband bestellt. Die Farbe hat mit den Darstellungen nichts zu tun!!! Ist eher "stahl blau", passt aber noch besser zum sandgestrahten Gehäuse der Ästhet!!! Diese Uhr sollte von Anfang an mit diesem Armband verschickt werden. I.Ü. Versand und Kommunikation sind Klasse!”

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Posted 4 years ago

“Beautifully designed, great quality watch. Service delivery was awesome too - ordered Monday and I’m wearing it today!”

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Posted 4 years ago

“Truly amazing service. Had a minor issue with my fabulous Sternglass watch which was replaced under warranty and sent across Europe the same day. Personal messages, the lot. Customer service like this deserves more than my simple accolade. Well done Sternglass- a master class in service. Others take note! Larry R UK”

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Posted 4 years ago

“Excellent product and excellent customer service.”

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Posted 4 years ago

Dear David, thank you so much for this awsome feedback. Our customer service team is very happy about it!

Posted 4 years ago

“Ach empfele Luc die Genauigkeit zu achten. Ik solde die luchtende Punkte auch im dunken sereen kunnen. Ik kann die nicht sereen.”

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Posted 4 years ago

Dear Gerhard, thank you very much for your feedback. In order for the luminous hands of your watch to shine better, your watch must have been exposed to enough light beforehand. Feel free to try this out. :)

Posted 4 years ago

“The watch is perfect looking. Ordered the watch Thursday morning at 7AM and received it the next day at 2:30 PM. The watch is classy looking and affordable. The service is exemplary.”

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Posted 4 years ago

Dear Ben, thank you very much for your great feedback. The whole Team is very happy about it. :)

Posted 4 years ago

“Good, clear and friendly communication, and prompt delivery.”

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Posted 4 years ago

Dear John, thank you so much for your awsome feedback. The whole Team is happy about that. :)

Posted 4 years ago

“I just received my Sternglass watch and I think I’m already in love.:) I ordered it on Saturday night and got it on Tuesday, so five stars for customer service. The watch is well made, sturdy yet elegant. It actually looks much more expensive than it actually is. Nena Grceva, Hungary”

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Posted 4 years ago

Dear Nena, thank you for your awsome feedback! We are so happy that you like your new watch that much. :) We wish you a lots of fun with it!

Posted 4 years ago

“Bought a Naos Automatik last week. Loving it so far! Had amazing customer service from Sarah, who instantly helped me with questions, and helped set me up with a custom order. She was lovely and sorted things out instantly!”

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Posted 4 years ago

Dear Peter, thank you so much for your awsome feedback! The whole Team, espacially Sarah is very happy about this review! We are so glad that we could give you a good experience with us. :)

Posted 4 years ago

“Very pleasant experience ordering from Sternglas. Support response was very fast. The watch was shipped immediately and I received it before the promised date as well. Thanks!”

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Posted 4 years ago

Dear Nirav, thank you so much for your awsome feedback! :) We are glad that you like the watch and the strap that much. We wish you a lots of fun with it!

Posted 4 years ago

“Really fair pricing and fast shipping. Beautiful minimalistic yet beautiful designs.”

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Posted 4 years ago

Dear Devon, thank you so much for your great feedback. The whole Team is very happy about it. :)

Posted 4 years ago

“NAO Automatic schöne Uhr passt gut in die Sammlung (nur Automatic, z. T. auch älter) 38 mm. Guck Ihre Angebote weiter an.”

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Posted 4 years ago

Moin Matthias, vielen lieben dank für Dein nettes Feedback. Es freut uns, dass Deine Uhr gut in Deine Sammlung passt. :) Wir wünschen Dir für Die Zukunft viel Spaß mit Deiner Naos Automatik!

Posted 4 years ago

“Really good customer service.”

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Posted 4 years ago

Dear John, thank you so much for your awsome feedback. :) Our customer support team is really happy about it. Thanks a lot! :)

Posted 4 years ago

“Order was for a watch strap. Process was straightforward, delivery was fast to the UK and strap was great and very easy to fit. Good job!”

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Posted 4 years ago

Dear Michael, thank you very much for your great feedback. :) The whole Team is very happy about it!

Posted 4 years ago

“Sternglas builds nice clocks and watches.”

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Posted 4 years ago

Dear Gaspard, thank you very much for your awsome feedback. We are all very happy about it!

Posted 4 years ago

“Symphatetic company-philisophy, elegant watches, high quality.”

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Posted 4 years ago

Dear Peter, thank you so much for your great feedback. The whole Team is very happy about it. :)!

Posted 4 years ago

“Order arrived safely, on time with no extra fees (yet).”

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Posted 4 years ago

Dear Daryl, thank you very much for your awsome feedback! We are very happy that we could give you a wall clock without any noises. :) Best wishes from Hamburg!

Posted 4 years ago

“Good stuff!”

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Posted 4 years ago

Dear Pablo, thank you very much for your great feedback! We appreciate that a lot. :) Greetings from Hamburg!

Posted 4 years ago

“Bravo à vous pour la rapidité de traitement de ma commande et pour le suivi par email de celle-ci. La montre m'est arrivée dans les 3 jours, bien emballée, bien protégée, le coffret a une belle finition et la montre répond parfaitement à mes attentes. Merci!”

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Posted 4 years ago

Merci beaucoup pour votre excellent commentaire. Toute l'équipe est ravie. Nous sommes toujours heureux d'être là pour vous. :) Salutations de Hambourg!

Posted 4 years ago

Sternglas GmbH is rated 4.8 based on 2,918 reviews