Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Super.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found a great hotel with a great price from snap travel. They were less expensive to book a room through them instead of all the other places offering discounts booking.com, Expedia, Travelocity all of them had higher rates for the same room. I will definitely be using snap travel again.”

Helpful Report

Posted 3 years ago

“We did a girls weekend, a staycation here at westgate. Everyone was so friendly and accommodating. The prices were also affordable”

Helpful Report

Posted 3 years ago

“I was able to add a third night of my stay at the Holday Inn in Virginia Beach with no problem. It was an easy and quick process. They offered the lowest price compared to the other companies. I would definitely use them again if they are available.”

Helpful Report

Posted 3 years ago

“Super easy , reliable will be booking again this weekend snap travel gave us the best price , I stayed at the Holiday inn Express in the rancho Cucamonga it was super friendly staff super clean great rooms great view everything was super close to shopping centers this app is amazing five stars”

Helpful Report

Posted 3 years ago

“I’d never heard of Snaptravel before but it’s legit. It was cheap and even gave me discounts for the future. I would highly recommend it”

Helpful Report

Posted 3 years ago

“Best service”

Helpful Report

Posted 3 years ago

“the reason why snap travel is cheap. bc they did not include hotel fee. you will be charged hotel fee separately. Be careful!”

Helpful Report

Posted 3 years ago

Hi Minho, We are truly sorry to hear how you feel about our service. Please note that our company only charges for the room rate and taxes. The requirement to put down a security deposit is standard for hotels. It is not a charge but rather just a temporary hold on your credit card, subject to an inspection of the property. The hold is released if no incidental purchases (room service, mini bar, Wi-Fi, etc.) or damages occurred. Our hotel rooms are sourced from different partners to get you the best rates, and what makes us special is our access to exclusive deals which are only available through direct messaging. We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Posted 3 years ago

“Price was unbeatable”

Helpful Report

Posted 3 years ago

“Maravillosa aplicación la recomiendo”

Helpful Report

Posted 3 years ago

“Snaptravel is my go to site/app for reserving hotels so easy and convenient to use and always has the best rates.! Thanks Snaptravel keep up the great work!”

Helpful Report

Posted 3 years ago

“Great service app.”

Helpful Report

Posted 3 years ago

“Easy to reserve”

Helpful Report

Posted 3 years ago

“The associate was very helpful when booking my hotel reservation. Very courteous.”

Helpful Report

Posted 3 years ago

“Great price for a 4.5 star hotel in Portland downtown. Costumer service was excellent, price was super low so I checked twice with the receptionist at Hartman Hotel and that was the price!! Great experience and we would definitely use Snaptravel again. Thank you Snaptravel!”

Helpful Report

Posted 3 years ago

“The hotel was just what we were looking for and Snaptravel made it affordable. Making reservation was easy and I got reminders and location information at just the right time.”

Helpful Report

Posted 3 years ago

“I was in a room that the AC wasn't working. They instantly put me in a room that the AC was working. That's good customer service.”

Helpful Report

Posted 3 years ago

“Much cheaper than the rest”

Helpful Report

Posted 3 years ago

“Everything was easy and as planned. The best thing is that I found the best price and hotel that I hadn't found on other booking platforms.”

Helpful Report

Posted 3 years ago

“Competitive rates, very easy too book!! Room was very clean and 5 min from our event. Highly recommend”

Helpful Report

Posted 3 years ago

“I have to say, my daughter found our hotel in Pigeon Forge in a brochure. When she googled it, Snaptravel had come up. I have never heard of it before, but decided to sign up and book. Price was between $50- 70 cheaper with Snaptravel. I was sent text messages confirming, etc. Checkin was a breeze and since I already paid on line, I just needed to show them my license. I would definitely use Snaptravel again. I saved over $100.”

Helpful Report

Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews