Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy!!! I hate the bait and switch when you start looking for hotels!! You see a price that is in your budget. You click and the price goes up $25 $30. Snaptravel was the closest price to the one I clicked on. Having said that, it is my belief that because we used a third party booking site, we got a room over looking a huge dumpster and back parking lot for the restaurant next door. We made it work for us and enjoyed the entertainment that a huge dumpster and back parking lot has to offer.”

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Posted 3 years ago

“Fast, great discounts. Really am Innovative platform set up.”

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Posted 3 years ago

“I appreciate you guys as help I appreciate you guys as discount wish I could get free room sometimes because the struggle is real and I'm alone by myself but thank you I definitely recommend you to everybody”

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Posted 3 years ago

“Simple easy and very good for price”

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Posted 3 years ago

“Great service good prices”

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Posted 3 years ago

“MUy practico”

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Posted 3 years ago

“Price, price, price ! Great choices. Great customer service.”

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Posted 3 years ago

“My family and myself was staying at Muthu Hotel in Southend on Sea for the night at Westcliff. The staff was amazing and so helpful especially Irene. Would definitely recommend the hotel.The hotel is in front of the sea which was great and not far from the adventure island. Excellent Service very happy.”

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Posted 3 years ago

“Great Service and they're very professional!”

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Posted 3 years ago

“My great grands we’re having there birthday party at Westgate Resort Villas in Kissimmee Fl. We needed rooms asap but everywhere we checked were more than what we wanted to spend. I called Snap Travel & Chantel was so helpful we found great rates and we also extended our stay. Thanks Snap Travel you came through for us & we had a great time partying with our children, grandchildren & great grands & other family & friends.”

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Posted 3 years ago

“Fantastic prices. No fuss approach. Quick booking confirmation. Excellent service. My 3rd time booking with Snaptravel and I’ll be returning.”

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Posted 3 years ago

“Really easy to use and some of the best hotel prices around The future credit is a nice extra perk”

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Posted 3 years ago

“Customer service was very understanding & went over and above giving us credit. We were fully refunded without any fees!”

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Posted 3 years ago

“Very helpful site, even at the last moment when i wasn't prepared they helped me locate and book the best hotels at the lowest rate. Thanks”

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Posted 3 years ago

“Unbeatable price and great service”

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Posted 3 years ago

“Great prices”

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Posted 3 years ago

“Compra segura un buen servicio ☺️😉 muchas gracias 100 por ciento recomendado”

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Posted 3 years ago

“I was charged $160.90 by snaptravel but the hotel receipt was for $130.78. I contacted snaptravel and was told the $30 difference was a "small fee" charged to cover their services. This is a hidden fee--consumers beware. I won't be using this site again!!”

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Posted 3 years ago

Hi there, thanks for reaching out. Our hotel rooms are sourced from different partners including Expedia, Booking and Hotels.com to get you the best rates, and what makes us special is our access to exclusive deals which are only available through direct messaging. This is just to explain that we definitely not trying to mislead anyone and we are truly sorry that it has caused you this inconvenience. It is just that, even though the hotel might provide you with a folio of the so you have a record of services provided, nonetheless, the invoice you received at the time of booking is the correct documentation for the breakdown of the charges of your purchase. The price on the folio is what we negotiate with our partners. We add a small margin to cover the costs associated with running a business. We're proud of having the lowest prices around — saving you money on hotels so that you can spend more on the rest of your trip! For more information please check this link: How can Snaptravel offer such great deals?

Posted 3 years ago

“Seamless transaction that saved me $25 on my stay. Will use again.”

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Posted 3 years ago

“Happy everyone was great thank u”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews