Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Has come through in the clutch plenty of times and I appreciate their service. I have had bad experiences with other booking services where room wasn’t available but not here. I highly recommend”

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Posted 4 years ago

“First time using Snaptravel. Super easy and amazing low prices. Will use again!!”

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Posted 4 years ago

“Had issues with my first hotel reservation, snap travel responded relatively quickly and resolved the matter satisfactorily and also issued a credit for my inconvenience in addition to a full refund of the 1st hotel snafu (they claim they had no one by my name in their system even though I had confirmations from them and snap travel via text and email- it was rather a twilight zone situation). I was able to book a new reservation with a different hotel through snap travel and that experience was pretty much perfect as well as the hotel. My only complaint is that it was a bit cumbersome trying to get resolution in an emergency situation, but to their credit they responded and corrected all the inconveniences and errors The only downside is that I did not get to check into the new hotel until almost midnight)”

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Posted 4 years ago

“Easy and great price”

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Posted 4 years ago

“Price comes with a cost when help is needed .”

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Posted 4 years ago

Hey there, thanks for reaching out. We charge a fee because this allows us to provide our guests with the most competitive hotel rates. These small fees cover the work required to make booking changes, like the one you've requested. Thanks for understanding!

Posted 4 years ago

“Using Snaptravel was good and easy”

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Posted 4 years ago

“Was easy to book and lower price than other sites, was first time using it and i think im gonna go with this always, i would recommend it”

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Posted 4 years ago

“Made it easy for us to get the best price for our hotel rooms across the country.”

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Posted 4 years ago

“So easy to book my trip! Thank you!!”

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Posted 4 years ago

“Lowest price I could find in very short notice. I will definitely book through this site everytime now!”

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Posted 4 years ago

“I didn’t have any problem at all I highly recommended this place whe. It comes to book your flights”

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Posted 4 years ago

“Very convenient and friendly”

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Posted 4 years ago

“Great with easy booking an redeeming points is a plus! Thank you ! 😇”

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Posted 4 years ago

“So helpful and easy. Thank you. Great deal”

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Posted 4 years ago

“Good price and simple to book”

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Posted 4 years ago

“I was on the road for about ten days. And when I was tired enough to want to find a hotel room for the night I would pull over, whip out the phone and search for hotels near me. Every single time Snap Travel would beat the competition in price. And for decent hotels. I’d book right then and there on my phone through them and arrive at my hotel to find everything taken care of. It was seamless and saved me money to boot!”

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Posted 4 years ago

“Snaptravel was easy, friendly and best of all had by far the best rates! They exceeded all expectations!!”

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Posted 4 years ago

“So simple to book . Very easy to contact customer service . Not mention best stay and experience me and my family had even at the Last Minute ! Thank you , sooooo much Snap Travel .so glad I found you !”

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Posted 4 years ago

“Snaptravel was great!! Thanks to the savings through Snaptravel, I was able to take my 92yr old mother to her baby sister's 90th birthday party!!”

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Posted 4 years ago

“Great price for a great hotel.”

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Posted 4 years ago

Super.com is rated 4.5 based on 6,078 reviews