Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price and facility”

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Posted 3 years ago

“For more than 2 years, I have compared all kinds of discounts to Snaptravel and each time Snaptravel gives me the better pricing. Their platform is so easy and convenient. I am truly thankful!!!”

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Posted 3 years ago

“Great job”

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Posted 3 years ago

“Easy to use, and consistently provided lower prices for the same rooms than other online booking services.”

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Posted 3 years ago

“Very easy to use!”

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Posted 3 years ago

“I’ve used Snaptravel three or four times now with no problems and getting good deals. I was offered a better deal with another sight two out of three times as soon as I put in all the information for the reservation it told me “that room is no longer available”, no longer available? The last time it did it to me twice. I just left that and went to Snaptravel. Thank you guys!”

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Posted 3 years ago

“Amazing experience”

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Posted 3 years ago

“⭐️⭐️⭐️ For a great priced hotel and the transaction was easy…”

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Posted 3 years ago

“Snap travel was great from start to finish and I will definitely make it my go to app for discounted travel accommodations from here on out…”

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Posted 3 years ago

“My son actually found snap travel on the Internet while looking for a hotel stay. We clicked on the link and within less than 10 minutes we had confirmation of a hotel room. We found out later that we paid much less than our friends who booked directly through the hotel.. I am so glad We found the site, and I will use it again and again”

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Posted 3 years ago

“Quick easy great price”

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Posted 3 years ago

“Easy simple and low prices!!”

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Posted 3 years ago

“Quick and easy. Various forms of payment. Consumer friendly. Accurate descriptions.”

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Posted 3 years ago

“It’s so easy to follow, gave me the best price for this hotel”

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Posted 3 years ago

“I used Snaptravel the 1st time without downloading the app as a test run. It was simple, the best prices for the same hotel, with the most conveniences. And when we arrived at the hotel check in was also simple and smooth. Was an amazing experience and will ad the app, use again in the future, and recommend Snaptravel.”

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Posted 3 years ago

“Easy to use....quick”

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Posted 3 years ago

“Yes. I Good service”

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Posted 3 years ago

“Very easy to use”

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Posted 3 years ago

“The best prices I've came across. Snaptravel is the only site I book my rooms through..”

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Posted 3 years ago

“I booked a hotel in Dubai and fully paid , when i reached hotel they didn’t accept my reservation , it is fake reservation , snap travel staff called me and thwy told me that hotel refuse you because of your nationality , and hotel manager said thats not true, and only apologize , what i will do with your apologize in that time !! I will never ever book through you and i will never advise any one to book from you”

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Posted 3 years ago

Hi Mohammed, We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, and would certainly like to investigate this incident with the hotel in Dubai further. As we cannot identify your booking through this review we ask that you type "agent" in your original chat thread, and have one of our live agents provide you with the contact information for our Corporate team, so they can look into your case and contact you directly. Thank you.

Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews