Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.45

4.5 Rating 6,078 Reviews

87 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,078 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attending a wedding at the Madison Hotel in Morristown, NJ. When I check the rate on the hotel website, it was way out of my budget! So I booked at a more affordable hotel On the day of the wedding, I Google the hotel & these amazing nightly rate came up. One was from Snaptravel. I was skeptical at first because had never heard of this travel website plus the rate was less than half the rate of what I had seen initially on the hotel's website. I decided to give it a shot. Everything checked out great. My only beef with Snaptravel is that it would be nice to know there was a daily $30.00 fee I had to pay directly to the hotel. Other than that, I'm thrilled & will use them again.”

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Posted 3 years ago

“This was my first time using an app for traveling out of town. Snap travel made it very easy to find what I needed. Would highly recommend using their service. Thank you”

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Posted 3 years ago

“Snaptravel delivered as promised. In fact, we intend to use them again this week”

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Posted 3 years ago

“This was the quickest and easiest booking I have ever had!! I also made this booking because it offered free cancellations.”

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Posted 3 years ago

“Tried to book a room for a spur of the moment trip, tried a few places 4 in total , all where booked. Went to Priceline and found a room first try. But my card was declined. My card had four temporary authorizations for every room I tried to book on snap travel. Thy all had 0 on the next line I better not get charged or there will be hell to pay. I was going to use that card for the weekend until payday. Now I’m stuck at home.”

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Posted 3 years ago

Hi William, We are truly sorry to hear about your experience. In cases where the booking doesn't go through, no charges are made, as this is rather an authorization hold or pre-authorization, and it shows in your bank as pending. This service is offered by your card provider whereby the provider puts a hold on the amount approved by the cardholder, reducing the balance of available funds until the merchant settles the transaction. Because your desired purchase was sold out, Snaptravel has not charged you and so your card processor will release the hold placed. The estimated time for this release varies if you used a debit or credit card, and depending on the issuing bank's policy. We hope we were able to clarify it for you and look forward to having the chance to serve you in the future.

Posted 3 years ago

“VerygoodService ja same same but different”

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Posted 3 years ago

“Mejores precios aquí 👏🏻👏🏻👏🏻”

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Posted 3 years ago

“Awesome company saved me money then rewarded me for saving can't be any happier with the experience. Thanks”

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Posted 3 years ago

“Fair price when booking even with urgent timeline. Impressive automated communication! Fully recommend.”

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Posted 3 years ago

“Had trouble booking an overnight stay in London. Managed to secure a room with Snaptravel at a good price so a happy customer.”

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Posted 3 years ago

“Stayed at Margarita ville in St Thomas. Hotel was gorgeous, reservation was exact and even had a bottle of wine waiting for us. Highly recommend booking with snap travel!”

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Posted 3 years ago

“Snaptravel gave me the best deal for a hotel stay at Ocean Shores. I was able to request early check-in and get extra chairs for my suite. Snaptravel also notified me that check-out time would be an hour later for me. I will use Snaptravel again in the future.”

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Posted 3 years ago

“Customer service was great. Easy to book and get confirmation and also got the accommodation at a very good rate.”

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Posted 3 years ago

“Great deal at short notice!”

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Posted 3 years ago

“I got a great deal on my recent trip to Springfield...saved alot of money using SNSPTRAVEL. try it, it's easy too.”

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Posted 3 years ago

“This was such a great experience for me. I just returned from a great vacation in Las Vegas. This was my first trip since the pandemic! My room was upgraded the Casino was awesome!!! SnapTravel made my reservation easy and seamless.”

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Posted 3 years ago

“Was leary at first to use SnapTravel bc it was through sms. I was so wrong!! It was quick and very easy!! Will use them again in the future!!”

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Posted 3 years ago

“It was easy and simple and confirmations is texted to you. I love it, great prices”

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Posted 3 years ago

“This was the best price,cthe hotel was lovely and clean. After a long road trip and in need of a rest stop, snap had the best pricing. Happy to have found the app and they continue to offer discounts. Wish I seen them at the start if our trip.”

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Posted 3 years ago

“Better prices & good customer service”

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Posted 3 years ago

Super.com is rated 4.5 based on 6,078 reviews