Super.com Reviews

Name: Super.com
Address: -, San Francisco, California
Rating: 4.46

4.5 Rating 6,011 Reviews

88 %

of reviewers recommend Super.com

Company Reviews

Metrics

4.5

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Super.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and when comparing prices, they are always the lowest! Will definitely use again”

Helpful Report

Posted 2 years ago

“Super Travel consistently has the lowest prices. Their customer service is great. I have had no issues with any bookings and I use Snap Travel often. The only thing that I have run into is additional charges at hotels for things like parking, facility fees or breakfast that wasn’t included with 3rd party booking. However, I think these hidden changes are more reflective of the hotel not Super Travel. I just wish I was made aware of the changes when booking. Overall i have saved a lot of money and I would recommend snap travel to anyone.”

Helpful Report

Posted 2 years ago

“So easy to use and quick and best rate”

Helpful Report

Posted 2 years ago

“Everything pergect”

Helpful Report

Posted 2 years ago

“Booked rooms at the Virgin Hotel Las Vegas for a fraction of what we would have paid elsewhere. We saved about $400 to stay at a newer hotel. Rooms were really amazing and hotel was in a great location, just off The Strip. The price and gem of a hotel are why I would use Super Travel to book my next trip.”

Helpful Report

Posted 2 years ago

“rapido y eficaz, excelente servicio”

Helpful Report

Posted 2 years ago

“2nd time I used this app no problems at all great hotel great price!!!”

Helpful Report

Posted 2 years ago

“Very easy to use and the pricing was amazing, will definitely be my first choice for future reservations from now on!👍💯”

Helpful Report

Posted 2 years ago

“They can't issue a proper invoice. The invoice has no logo, company infomation. Which lead me to wonder if they are a real company or just a scam.”

Helpful Report

Posted 2 years ago

Hi there, All clients have access to their payment invoices through their confirmation page. Please note that SuperTravel can issue a payment receipt with the breakdown of charges, nonetheless, for legal reasons, only the accommodation can issue an invoice at check-out – either on paper, by email, or both if required by local legislation. While the type of invoice also varies depending on local legislation since reservations are legal agreements between properties and their guests, the property must issue them when required. We kindly ask you to review the Terms & Conditions on our website, so you can get a better understanding of the policies of your reservation and the scope of our services. Also, depending on the applicable regulations, these invoices can likely be tax invoices or customer receipts. We hope we have clarified your doubts and concerns.

Posted 2 years ago

“Alles super! Buchung, Ablauf, Kontakt - jeder Zeit wieder! 👌”

Helpful Report

Posted 2 years ago

“They gave us very good price for hotel room. It was last minute booking as our flight was cancelled due to bad weather. Super easy process of booking. Highly recommended!”

Helpful Report

Posted 2 years ago

“I just tried the new app and everything they promised was true it was very easy check in too”

Helpful Report

Posted 2 years ago

“Nooit eerder bij geboekt, maar ben enthousiast nu!”

Helpful Report

Posted 2 years ago

“Super Travel found me the lowest rate at a location I needed on short notice.”

Helpful Report

Posted 2 years ago

“Very user-friendly and affordable for users, recommend 100%”

Helpful Report

Posted 2 years ago

“Reasonable rates but newly decorated and clean! Breakfast was excellent too! Very Modern looking and nice people. Save your money and stay at this hotel, you’ll be happy you did!”

Helpful Report

Posted 2 years ago

“Quick and easy”

Helpful Report

Posted 2 years ago

“easy booking, best price”

Helpful Report

Posted 2 years ago

“We found the best price in a conveniently located national brand hotel in Miami. Doesn’t get any better”

Helpful Report

Posted 2 years ago

“Great food and service Clean rooms”

Helpful Report

Posted 2 years ago

Super.com is rated 4.5 based on 6,011 reviews